François Duranton

21 Followers

Since 2000, digital experience in Home shopping, IT, Telco, and Consultancy business. I am convinced the 21st Century is that of Customer Experience. I provide advice and solutions to let vendors achieve an excellent customer experience, whatever the interaction channel. The challenges I prefer require curiosity, empathy, analyzing capabilities, team coordination, and project promotion. I often happen to compare and evaluate e-commerce solutions, marketplace vendors, PIM solutions etc.

expertime consulting b2b commerce marketplace expertime mirakl b2b marketplace e-procurement user experience euratechnologies intershop datasolution menlook boulanger magento hybris oracle commerce experience client sap endeca sephora commerce connecté ibm websphere cross canal atg markeplace e-commerce

Presentations
Documents
Infographics

Latest Most Popular

François Duranton

E-procurement vs. Marketplace B2B - Orovibe - 20190312

Marketplace : Benchmark des solutions pour l'EBG

Transformation digitale B2B : commerce omnicanal

Ouvrir une marketplace : un modèle, plusieurs stratégies

Plateformes pour le commerce connecté : Conference Expertime - Sephora ECP14

Marketplaces : faut-il y aller ? Expertime + Mirakl salon e-commerce Paris 2013