Personal Information
Organization / Workplace
Stockholm, Sweden Sweden
Occupation
Driving better customer experience through digital transformation and innovation
Industry
Apparel / Fashion
Website
www.linkedin.com/in/erikbystrom
About
I work with people, processes, services and technology to create digital innovations, make customers' experience better, enterprises more productive and businesses more successful. I help by bringing insight, creativity, structure and making things happen. I firmly believe that sustainable competitive value by providing superior customer experiences.
WHAT I BRING
* A bridge between business, technology and customer experience: I have worked in all three fields and understand how to integrate them
* Experience from working at all levels of organizations, ranging from small startups to large enterprises: often reporting to directly to CxO or board
* Deep insight in Internet and telecom...
- Presentations
- Documents
- Infographics
Transforming Customer Experience: From Moments to Journeys
McKinsey on Marketing & Sales
•
10 years ago
Digital transformation and what you can learn from Schibsted
Tori.fi
•
10 years ago
The slide deck we used to raise half a million dollars
Buffer
•
11 years ago
Start-up of You, Visual Summary
Reid Hoffman
•
11 years ago
Culture (Original 2009 version)
Reed Hastings
•
12 years ago
Ericsson ConsumerLab: Personal Information Economy
Ericsson Slides
•
11 years ago
Ericsson consumer lab identifies what consumers really want from their operators
Ericsson France
•
12 years ago
2012 02 creandum nordic exit analysis
Daniel Blomquist
•
12 years ago