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NAFSA Region VII Conference 2015
Improving Mental Health
Awareness Among
International Students
Presenters
Annemarie Estrada
Director of Customer Service
International Student Insurance
Darlene Schmurr-Stewart
Dean of International Student Services
Troy University
Agenda
Mental Illness - A Common Problem
Stigma and Myths
Advisor Roles and Boundaries
Warning Signs
Helping Students Seek Care
Insurance Concerns
Creating Awareness / Resources
Success Stories and Discussion
What is Mental Health/Illness?
Mental health is “a state of well-being in which the individual realizes his or
her own abilities, can cope with the normal stresses of life, can work
productively and fruitfully, and is able to make a contribution to his or her
community.”
- Centers for Disease Control and Prevention
Mental Illness - A Common Problem
Source: National Institutes of Health, 2013 Source: World Health Organization, 2002
450 million people affected
Almost 50% affected
Worldwide Stigma
Mental illness
often goes
undiagnosed and
untreated among
international
students due to
the negative
connotations
associated with
the subject
around the
world.
Common Myths
“Counseling is for crazy people.”
“Everyone will know I saw a counselor.”
“I can handle my own health problems. If not, it
means I’m weak.”
International Students are Not Seeking Care
Source: Hyun, Quinn, Madon, & Lusting, 2010
An Advisor’s Role and Boundaries
“International students who reported a more
functional relationship with their advisors were less
likely to report having an emotional or stress-related
problem in the past year and [to report] using
counseling services...”
Warning Signs
Change in Appearance
Academic Problems
Social Isolation
Noticeable Changes in Mood
Unusual or Odd Behaviors
Drug/Alcohol Abuse
Threat of Harm to Themselves or Others
I am afraid
I cannot sleep
I am lonely
I am confused
My friends think I
am strange
My parents have high
expectations
My classes are difficult
My girlfriend dumped me
There is no one who
understands me
I want to hide
Helping Students Seek Care
On-campus Assistance:
Mental Health Staff
Hours
Average Cost
No counseling center?
Relationships with other providers
Suggestions from other departments
Helplines
Insurance and Mental Health
What is Legally Required?
Nothing!
Mental health insurance
coverage is not required by the
government for international
students.
Questions to Consider:
1. Do the students’ insurance
plans cover mental health?
2. Does the insurance
company offer language
support?
3. Do students realize that
claims are confidential?
Increasing Awareness
Goal: Normalize and increase comfort in reaching out for support
Incorporate a wellness conversation into your daily interactions.
Use positive, easy-to-understand language, and let them know that it’s common!
Invite counselors and other providers to orientation.
Put out materials on the subject through various channels (i.e., newsletters, social, pamphlets).
How do we
welcome our
international students?
Resources and Awareness
Mental Health Awareness Video Resource:
www.internationalstudentinsur
ance.com/explained/mental-
health-video.php
NAFSA provides the following
publications:
Health and Wellness for
International Students
Best Practices in Addressing Mental
Health Issues Affecting Education
Abroad Participants
www.nafsa.org/Find_Resources/
Resources - National Hotlines
National Suicide Prevention
1-800-273-TALK
www.suicidepreventionlifeline.org
Substance Abuse and Mental Health
Services Administration (SAMHSA)
1-800-SAMHSA-7 or 1-877-726-4727
www.samhsa.gov
It Gets Better Project (LGBTQ)
1-866-4-U-TREVOR (866-488-7386) or 1-888-
843-4564
www.itgetsbetter.org/pages/get-help also
includes state specific resources
https://www.nami.org/Find-Support/LGBTQ
The National Domestic Violence Hotline
1-800-799-SAFE
http://www.thehotline.org/
Discussion
We know that doctor visits and health history is protected
by privacy laws but what is your role as an advisor in
helping to maintain privacy?
Discussion
How do you overcome mental health issues and
the stigma associated with it?
Thank you!

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Mental Health Awareness (NAFSA Region VII - 2015)

  • 1. NAFSA Region VII Conference 2015 Improving Mental Health Awareness Among International Students
  • 2. Presenters Annemarie Estrada Director of Customer Service International Student Insurance Darlene Schmurr-Stewart Dean of International Student Services Troy University
  • 3. Agenda Mental Illness - A Common Problem Stigma and Myths Advisor Roles and Boundaries Warning Signs Helping Students Seek Care Insurance Concerns Creating Awareness / Resources Success Stories and Discussion
  • 4. What is Mental Health/Illness? Mental health is “a state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his or her community.” - Centers for Disease Control and Prevention
  • 5. Mental Illness - A Common Problem Source: National Institutes of Health, 2013 Source: World Health Organization, 2002 450 million people affected Almost 50% affected
  • 6.
  • 7. Worldwide Stigma Mental illness often goes undiagnosed and untreated among international students due to the negative connotations associated with the subject around the world.
  • 8. Common Myths “Counseling is for crazy people.” “Everyone will know I saw a counselor.” “I can handle my own health problems. If not, it means I’m weak.”
  • 9. International Students are Not Seeking Care Source: Hyun, Quinn, Madon, & Lusting, 2010
  • 10. An Advisor’s Role and Boundaries “International students who reported a more functional relationship with their advisors were less likely to report having an emotional or stress-related problem in the past year and [to report] using counseling services...”
  • 11. Warning Signs Change in Appearance Academic Problems Social Isolation Noticeable Changes in Mood Unusual or Odd Behaviors Drug/Alcohol Abuse Threat of Harm to Themselves or Others
  • 12. I am afraid I cannot sleep I am lonely I am confused My friends think I am strange My parents have high expectations My classes are difficult My girlfriend dumped me There is no one who understands me I want to hide
  • 13. Helping Students Seek Care On-campus Assistance: Mental Health Staff Hours Average Cost No counseling center? Relationships with other providers Suggestions from other departments Helplines
  • 14. Insurance and Mental Health What is Legally Required? Nothing! Mental health insurance coverage is not required by the government for international students. Questions to Consider: 1. Do the students’ insurance plans cover mental health? 2. Does the insurance company offer language support? 3. Do students realize that claims are confidential?
  • 15. Increasing Awareness Goal: Normalize and increase comfort in reaching out for support Incorporate a wellness conversation into your daily interactions. Use positive, easy-to-understand language, and let them know that it’s common! Invite counselors and other providers to orientation. Put out materials on the subject through various channels (i.e., newsletters, social, pamphlets).
  • 16. How do we welcome our international students?
  • 17. Resources and Awareness Mental Health Awareness Video Resource: www.internationalstudentinsur ance.com/explained/mental- health-video.php NAFSA provides the following publications: Health and Wellness for International Students Best Practices in Addressing Mental Health Issues Affecting Education Abroad Participants www.nafsa.org/Find_Resources/
  • 18. Resources - National Hotlines National Suicide Prevention 1-800-273-TALK www.suicidepreventionlifeline.org Substance Abuse and Mental Health Services Administration (SAMHSA) 1-800-SAMHSA-7 or 1-877-726-4727 www.samhsa.gov It Gets Better Project (LGBTQ) 1-866-4-U-TREVOR (866-488-7386) or 1-888- 843-4564 www.itgetsbetter.org/pages/get-help also includes state specific resources https://www.nami.org/Find-Support/LGBTQ The National Domestic Violence Hotline 1-800-799-SAFE http://www.thehotline.org/
  • 19. Discussion We know that doctor visits and health history is protected by privacy laws but what is your role as an advisor in helping to maintain privacy?
  • 20. Discussion How do you overcome mental health issues and the stigma associated with it?