Emily Springer

health insurance design thinking user experience design user experience healthcare payment healthcare patient engagement ux explanation of benefits health health communications patients healthcare consumers user research health consumer social media public health social marketing digital media mobile journey mapping user flows user experience research wireframing wireframes eob health consumers patient interviews health payers mobile marketing mobile web mobile health digital health dhcx health promotion twitter facebook research crowdsourcing market research social enterprise iphone health 2.0 android blackberry prevention health belief model resilience reserve marines military communication mhealth ptsd national guard air force navy army