2. It’s a good time to be a
credit union.
It’s even better to be a PSCU Member-Owner Great News on Growth P.O. Box 31216
credit union. Tampa, FL 33631
The NCUA reports positive results
in Q1 2012 for several key credit
> In 2011, our Advisors Plus™ consultants
union growth indicators:
helped grow credit union balances by as much
as 15.5% and new accounts by up to 17%. > Net income up by 19%
> Over 700,000 consumers joined
> The service delivered by our Total Member a credit union
Care™ 24/7/365 contact centers moved the
> Deposits up nearly 5%
satisfaction rating among the membership of
a PSCU Member-Owner to 97%! > ROA surged to a five-year high
of 0.84%
> Our strategic Call Center consultant
team’s recommendations lifted another
Member-Owner’s NPS by over 6%.
> PSCU’s card fraud loss-to-sales ratio is the best
in the industry — less than $0.05 per $100.
Experience the power of a MōPRO
partnership with PSCU.
Visit us at booth #317. Learn more about our No Artwork
singular focus on Member Owner Payments
Revenue Optimization and enter a drawing to
win an iPad.
ACUC postcard_11x6.indd 2 6/11/12 1:53 PM
