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More than 12 years of experience in issues related to public policy and e-Government development, with a special interest on improving public administration through innovation and technology. Have served as an e-Government officer and advisor for different governments in Latin America and international agencies, focusing on the design, implementation and monitoring of policies, programmes, strategies and projects as well as research and analysis of trends and best practices, capacity building, and the user take-up. With expertise and flexibility to perform activities in a wide range of e-Government topics, with clear understanding of the needs of governments, a citizen-centered approa...