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San Francisco Bay Area, CA United States

Results-oriented cloud computing professional and front-office operations expert with experience in: marketing operations, attrition/retention analysis, program effectiveness & ROI, sales enablement, inside sales, sales tools/productivity, sales process, metrics/KPI definition and tracking. In addition, I have over 20 years'​ hand-on experience designing and building solutions for internal and external customers at growing technology companies. Responsibilities include: requirements definition, business process design, functional test script writing, QA, UAT, application design, user training, user stories, prioritization, roadmap planning, mentorship, research I'm passionate about arch...