1. CONFIDENTIAL FILE REVIEW SITE REVIEWER DATE
The Confidential File maintains current information for all individuals including emergency, medical, financial, and legal documentation.
The Confidential File is a useful resource and reference guide. Staff Advocates should be encouraged to review these files to gain a better understanding of each individual and
their needs prior to working with them. Support Directors should make certain that information within the Confidential File is kept up-to-date to ensure that proper medical attention
is being provided, finances and budgets are well-maintained, and emergency information is accurate in a time of need.
The Confidential File Review Tool breaks down each file section and further explains the requirements for each. When looking through each section, it is helpful to take note of
information that you know will be in proceeding sections. This allows for consistency within the file, and efficiency while reviewing its contents. For example, in Section 1 the
Emergency Fact Sheet includes the current height and weight for an individual based on their most recent annual physical. The annual physical is documented in Section 6;
therefore, you can take note of the height and weight written in Section 1 by writing it down on the review tool and cross-referencing it with the Annual Physical Exam Form when
you get to Section 6. This can also be done with the Social Security benefit amounts found in Section 2 if benefits are received, which can then be cross-referenced with the
verification form in Section 7. This particular review generally does not require any assistance from the Support and Senior Directors; however, it is recommended that one be
present to answer any questions that may arise.
The Confidential File Review Tool is shown on the next page, with comments regarding when certain documentation is due and how much time should be reflected in specific
sections before paperwork can be moved to an inactive file. All documentation should be completed annually unless otherwise specified.
INDIVIDUAL
SECTION 1 MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
Make sure age, height, and weight are accurate according
to most recent annual physical. A copy of the current
medication list should be attached to the back of this form.
Emergency Fact Sheet
All sections of the current medication list should be filled
out- the name of the medication, dose, frequency,
prescribing physician, address, phone # and whether or
not vitals need to be taken
Current Medication List
SPRING 2012

2. Must be signed each year. It can be recommended that
this be signed during the annual ISP.
Support Services Consent Form
SECTION 2 MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
The ID# on the first page should be the social security
number, and the eligibility date is the day the individual
turned 22 years old. The second sheet should include two
awake and two asleep fire drills for the current year, as
well as the “Basis for Determination” which should state:
“evacuated in <2.5 minutes”. “Additional Information”
section should include a rep-payee, burial plan/plot, trust
fund, and/or life insurance where appropriate.
ID Sheet
SECTION 3 MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
Assessments should include summaries of the following
Quality of Life areas: Personal Well-Being;
Nutrition/Diet/Exercise; Cooking Skills; Housekeeping;
Financial Status; Travel/Mobility/Community; Personal
Care; Socialization/Communication; Least
ISP Assessments Restrictive/Appropriate Residential Placement; and
(current year) Safety.
This should be given to the Support Director by the
individual’s DDS Service Coordinator, but it is frequently
missing.
Individual Support Plan
(current year)
SPRING 2012

3. Generally found at the beginning or very end of the ISP
and is frequently not stapled to the ISP.
ISP Attendance Sheet
This should be a copy of the original that was sent to
DDS, not an original.
Provider Response Sheet
(current year)
Service Coordinator receives this from the guardian and
should give a copy to the Support Director. It is frequently
missing from the file so it should be recommended that
the Support Director contact the Service Coordinator for a
Individual Response Sheet copy during the next ISP.
(current year)
BBSI Service Agreement Response
ISP period should be for two years and the form should be
Sheet
signed after receiving the ISP for the respective year.
(2 year document)
ISP Assessments (prior year)
Individual Support Plan (prior year)
ISP Attendance Sheet (prior year)
Provider Response Sheet
(previous year)
Individual Response Sheet
(previous year)
Should be given by DDS with ISP. Not all individuals
have/need a Plan of Care. Use Information Request
letter if DDS does not supply plan at ISP.
Plan of Care
SECTION 4 MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
SPRING 2012

4. DATE DATE DATE
Should reflect ISP goals for the current year, with
objectives explaining how those goals will be met and who
is responsible for documenting and assisting with the
Provider Support Strategies goals.
Risk Trackers are only needed for those who fall into the
“individual support” category, meaning that they receive
Risk Trackers less than 15 hours per week.
Should reflect 12 months since the ISP and should be
Monthly Progress Notes completed every month.
Behavior Plans are generally only found within the
Behavior Plan (with staff sign off) behavioral modules, most individuals will not have one.
SECTION 5 MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
Not all files will have these as they may not be available.
Social &Development History
Psychological/Neurological . Ensure that a goal and objectives are specified
Assessments and all sections are complete. At least one goal
Emergency Skills Assessment should be chosen, even if it simply states that
(with attached goal/teaching plan) the individual will maintain their current level of
Financial Assessment ability.
(with attached goal/teaching plan)
Community Safety Assessment
. Individuals who fall under Individual Support
hours do not need a Community Safety
(with attached goal/teaching plan)
Self-Medication Assessment Assessment, but do need an Emergency
Evacuation and Safety Assessment.
(with attached goal/teaching plan)
Individual Satisfaction Survey
. Self-Medication Assessments are not needed
for individuals who are not currently taking any
medications.
Sexuality Training Assessment
. Options Day/Employment only need
Emergency, Community, and Individual
Satisfaction Assessments if meds and money
are not handled while the individual is at
Community Interest Inventory Options.
SPRING 2012

5. SECTION 6 MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
There are two different consent forms depending upon
what is appropriate: one form to be signed by the
guardian/Roger’s Monitor, another form to be signed by
the physician if the individual is his/her own guardian and
Behavior Modifying Med Assessment does not have a Roger’s Monitor.
Behavior Modifying Consent Form
The full version of this form should be in the file, not the
condensed form or summary. The full document is 6
Health Record pages.
Options Day/Employment does not need a copy of this
Health Review Checklist checklist
Supportive and protective devices include, but are not
limited to: wheelchair, leg rest, pelvic support strap, gel
seat, AFO’s, free stander, chest harness, Merri-walker,
gait belt, parallel bars, walker, electric wheelchair, Hoyer
Supportive and Protective Devices lift, custom contour seat, helmet, bedrail, bed alarm/chair
Form alarm.
List of Medical Appointments All appointments should be dated and described. Should
Refer to Healthcare Screening Self reflect 1 year of appointments from ISP. This is not
Audit for requirements of all medical needed at Options Day/Employment. Make sure to add
appointments and tests. follow-up appointments to this list.
This should be documented on the Annual Physical
Evaluation Form and signed by the PCP. Print-out
Current Annual Physical Exam summaries of the physical from the physician’s office are
Refer to Healthcare Screening Self also acceptable. Every individual needs an annual
Audit for requirements of all medical physical exam. If doctor complete an electronic summary,
appointments and tests. use this form as a cover to the doctor’s report.
Current Dental Exam
Each individual should have an exam every 6 months
Refer to Healthcare Screening Self
unless they have no teeth, in which case they should be
Audit for requirements of all medical
seen yearly.
appointments and tests.
Current Audiology Exam The annual physical form may reflect that ears/hearing
Refer to Healthcare Screening Self were “WNL”. This can take the place of a separate
Audit for requirements of all medical audiology exam. This is not needed at Options
SPRING 2012

6. appointments and tests. Day/Employment
Each individual should have an initial exam with follow-
Current Annual Eye Exam ups as documented by their eye doctor. Any individual
Refer to Healthcare Screening Self with diabetes, high blood pressure, or a family history
Audit for requirements of all medical of eye related medical concerns should be seen
appointments and tests. annually.
Current Mammogram
Mammograms are recommended for women age 50 and
Refer to Healthcare Screening Self
older every year, but clinical breast exams should be
Audit for requirements of all medical
conducted annually during the annual physical.
appointments and tests.
Pap smears should be conducted every 1-3 years per
HCP recommendations. It is not uncommon to see that an
individual has signed a refusal form for pap smears. It is
also not uncommon that pap smears not be conducted
annually, especially for women who are not sexually
active. If a current pap smear is not documented, there
Current Pap Smear should be some form of documentation explaining why.
Refer to Healthcare Screening Self There is frequently no separate documentation, however,
Audit for requirements of all medical for a pap smear so make sure to look for this within the
appointments and tests. annual physical documentation
Current Colonoscopy Colonoscopies are only needed for individuals age 50 and
Refer to Healthcare Screening Self older every 5 years unless they are recommended to have
Audit for requirements of all medical them more frequently by their PCP due symptoms or
appointments and tests. family history.
Current Testicular/Prostate Exam
Testicular exam should be conducted as ordered by a
Refer to Healthcare Screening Self
HCP. Prostate exams should be conducted annually
Audit for requirements of all medical
beginning at age 40 if recommended by a HCP.
appointments and tests.
There should be an encounter form for each medical
appointment consisting of two pages reflecting 1 year.
There should be the date and time of appointment, what
the appointment was for, the results of the appointment,
any follow-up needed, the physician’s signature, and a
staff signature on the completed second page. These
forms are not needed for Options Day/Employment
Misc. Encounter Forms services.
This form is only needed if the individual actually self-
Doctor’s Letter to Self-Medicate medicates
SPRING 2012

7. Not all files will include this as it may not have been
Medical History accessible
These forms should have a copy of the side effects of the
medication attached. They must be signed by the
physician and dated within the current year. The name
and purpose of the medication must be present, as well as
what to do if the medication is accidently omitted. The
dose, strength, route, and frequency should be accurate.
Make sure the individual’s name, address, and pharmacy
information is accurate, as well as the physician’s name,
address, and phone number. Side effects sheets should
be from the pharmacies filling the prescriptions. If this
isn’t available use the website www.drugs.com. Side
Medication Treatment and effects sheets should be updated annually or when there
Communication Form is a change to a prescription.
These charts only need to be present if the individual does
not self-medicate. There should be one year’s worth. The
current month will be found in the medication folder.
Check these documents for post and verify; reason for
Completed Medication Sign Off Charts medication; page numbers; allergies; staff signatures, etc.
SECTION 7 MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
Make sure there is a copy of the current medications
attached, and that the information on this sheet matches
Copy of EFS the EFS in Section 1.
This is a copy of the document in Section 1.
Current Medication List
List of Record Access
If the individual has a guardian, there must be a
Permanent Decree of guardianship, not a petition. There
should also be documentation for a Roger’s Monitor if
Adjudication Papers applicable. Roger’s Monitor must be updated annually.
DDS should provide this assessment with the ISP, but
STEP forms are available if this does not occur. Options
Day/Employment does not need a copy of this
Legal Assessment assessment
SPRING 2012

8. Should be signed by individual, regardless of guardianship
Human Rights Sign Off status. Please show 2 years.
DDS “Your Rights”
Given by the main office annually. There should also be a
breakdown of the Charges for Care. Options
Rent Letter Day/Employment does not need a copy of this letter
This document only needs to be signed one time, not
annually. If an individual does not live in a Beaverbrook
home, a lease agreement or amendment should be in the
file from the landlord or management company. Options
Day/Employment does not need a copy of this
documentation. HUD properties (Individual Support and
Lease Agreement Phillips Street) DO NOT have this document in the file.
This form can be retrieved from the main office if
Beaverbrook is the rep-payee. Options Day/Employment
SSI Verification of Benefits does not need a copy of this documentation
The consent form and budget only need to be signed and
present if staff assist the individual with his/her finances.
The budget should reflect all income as well as bills and
regular expenses. MMP should be used when there is a
Financial Consent Form financial goal in the ISP.
Budget Breakdown
Money Management Plan
This sign-off should clearly mark which expense the
individual pays and the current amount if applicable, and it
Shared Expense Sign Off is not needed at Options Day/Employment
This sign-off is only needed for individuals who are given
Personal Care Sign Off direct care; therefore it may not be seen in all files.
Copies of these forms are given by the main office if an
incident has been filed; they may not be found if an
Incident Report Forms incident has not occurred within the past two years
This section may include forms from insurance
companies, MassHealth, birth certificates, life insurance
Miscellaneous Legal Papers policies, etc.
SPRING 2012

9. FINANCIAL FILE REVIEW SITE REVIEWER DATE
Financial Files guarantee proper management of individuals’ money, as well as appropriate budgeting and documentation. In order to aide individuals in making purchases,
paying bills, and saving for special occasions, all financial information should be kept in an organized fashion. All transactions must be accounted for to ensure proper support and
documentation. Currently, all financial transactions are recorded in Quicken accounts, which should be reviewed, printed, and placed into the financial file on a quarterly basis.
Financial Files guarantee proper management of individuals’ money, as well as appropriate budgeting and documentation.
The Financial Review Tool assesses records of financial transactions, verification of benefits, storage systems, individuals’ accounts and budgets, and signed consent forms.
Financial records are only necessary when staff assist individuals with their finances. When reviewing these systems, it is important to make sure that all transactions are
balanced, meaning that all cash that goes out has an associated credit when change is given back. It is also important that money taken from one account and placed into another
is documented in both Quicken accounts in order to accurately reflect monetary amounts.
For this review, it is helpful to have both the Support Director and Senior Director available. One director should look at receipts, the other should look at the Savings Passbook if
applicable, and the auditor should look at the Quicken print-outs. This allows cross-referencing to ensure that each matches the other in terms of accurate documentation. Any
time money is withdrawn from savings, it must be reflected in the cash on hand account through Quicken unless a money order was obtained and the receipt is
present. This is an issue that occasionally presents itself when money has been withdrawn for bills but there is no documentation once the money is withdrawn from the savings
account.
Another issue that frequently arises is in regards to paychecks. If in individual receives a paycheck, the full amount should be logged into their cash on hand account before any
purchases are made. This should be done so that if during Survey and Certification the surveyor sees that an individual receives a certain amount of money each week/month
from their employer, how that individual spends their money is documented and there is no question as to where the money goes once the paycheck is cashed.
The Financial File Review Tool is shown in the proceeding pages with explanations where necessary.
INDIVIDUAL
FINANCIAL TRANSACTION RECORD MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
Individual’s name is present? The name should be at the top of each printed page
This should happen automatically within Quicken,
however, make sure that the month and year at the top
of the page in terms of when the page was printed is
Every transaction is dated? accurate. If someone has had to go back and print
several months of transactions, the dates at the top of
the page should not be the same- they should reflect
the months or the quarterly review dates
Every transaction is documented? There should be a transaction recorded for each time
an individual is given money and change has been
returned. If the individual kept the change, this should
SPRING 2012

10. be stated in Quicken and on the receipt. The receipt
should also be initialed by the individual or staff person
who handled the money.
It is important to check each transaction carefully
where change is received, as a frequent mistake is
Amount received or spent is noted?
placing the change into the “spent” column instead of
the “received” column
Each transaction has been balanced and the If the transaction is more than $20, a receipt must be
final amount matches the money located in the present and change must be either entered back into
locked area? the account, or the documentation should reflect that
the individual kept the change where appropriate
Because only the Support Director and Senior Director
should have access to individuals’ money, it should
Staff initials are present for each transaction? only be their initials for each transaction. If the money
was given to another staff person or the individual, this
should be reflected in the memo line
The Quicken print out should have “Balanced” typed in
Senior Director has reviewed record, balanced
the memo line, and the Senior Director should sign and
and signed off on a quarterly basis?
date below on a quarterly basis
Staff have logged cash out when money is Many directors have individuals sign a form stating that
removed from the account, and have also they are given a certain amount of money each
logged the receipt and the change from the day/week/month when the total is over $20 rather than
transaction back into the account? Exceptions have them sign a petty cash receipt or return receipts
may include, but not be limited to, daily and each time this amount is given. This should be signed
weekend spending. each year as it continues.
Receipts should be initialed by staff and/or individuals,
depending on who the money was physically given to
There are receipts for all transactions over
$20.00?
STORAGE MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
The locked area should not be a safe that could easily
All monies and banking materials are kept be removed from the area. Smaller safes should be
locked with access limited to Support Director bolted to the floor or a larger piece of furniture such as
and Senior Director? a desk. It should be recommended that safes be fire
and water resistant.
SPRING 2012

11. SAVINGS/CHECKING ACCOUNTS MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
Individual has an interest bearing account in Not all individuals will have savings accounts, and
some may have an account that a family member
his/her own name?
helps them with. If they do receive assistance by the
Individual has bank statements or passbook program with their savings account, either a bankbook
for the account? or bank statements must be present
This should be done in concurrence with the quarterly
Account is reconciled on a monthly basis? reviews, and transactions from one account to another
must be documented in both Quicken accounts.
Budget accounts for all expenditures, i.e.,
monthly spending, cable, phone, toiletries,
meds, activities, transportation, etc.?
Is signed and dated by the individual or
guardian and Support Director?
All shared expenses are checked off
appropriately?
SPRING 2012

12. ANCILLARY FILE REVIEW SITE REVIEWER DATE
Ancillary Files verify that safety and evacuation plans are up to date, fire drills are regularly conducted, and that staff are in compliance with all trainings. Ancillary files include
those related to safety and trainings. These files reflect that staff trainings are up-to-date, meetings are held in order to maintain open communication, and that necessary
information is made readily available for individuals and staff at each program. Staff and individuals should understand the rules and regulations of each specific program, as well
as the agency, and every effort should be made to ensure the safety of all in the event of an emergency or required evacuation.
The Ancillary Review Tool assists the surveyor in assessing the safety of a program and communication systems in place that allow for the rules and regulations of the program
and agency to be available to all. Smoking, Administrator on Call, and Human Rights policies, to name a few, should be in clear view for all individuals and staff. Sign-off forms
should accompany trainings such as fire safety, HIPPA, human rights, universal precautions, etc. as well as Personnel and Support Services Policy books. Inspection tags should
also been present on fire extinguishers, hot water heaters, etc., and all smoke and carbon monoxide detectors should be working.
The Ancillary Review Tool is shown in the proceeding pages with explanations where necessary.
INDIVIDUAL
FIRE DRILL LOG MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
Log is easily accessible
Provider Assurance Form is current
(22 months)
2 years of drills are present
(alternating asleep and awake)
Secondary means of egress/blocked primary exit used at least once
yearly (recommendation from DDS)
Safety plan is present, accurate, and current
(with floor plans)
Staff have been trained in the Safety Plan and have signed off
Staff have read the Search and Disaster Plan and have sign off
STAFF/HOUSE MEETING MINUTES MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
It is adequate to say that informal meetings are
One year of Staff Meeting Minutes held on a regular basis, with formal meetings
held when necessary
SPRING 2012

13. Many house managers have sign-offs within
One year of House Meeting Minutes the Confidential Files for each individual stating
that they choose not to hold house meetings.
STAFF/HOUSE MEETING MINUTES MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
Trainings include Mandatory Trainings book,
DPPC, Human Rights, Mission and Philosophy,
All training materials are easily accessible
Fire Safety, HIPAA, WISP and Universal
Precautions
Relief workers should also sign these forms if
There are current staff signoffs (within one year) for all trainings
they complete regular hours at the program
FIRST AID/OSHA KITS MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
Present and easily accessible
If the kits are missing materials, a list should
Contain necessary items
be submitted to Jessica
Bleach is located near, but not in, OSHA kit
PERSONNEL/SUPPORT SERVICE POLICY BOOKS MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
Present and easily accessible
All staff have signed off on both within the last year
DPH CERTIFICATE MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
Present, current (within one year) and displayed near location of
medications
TAGS AND SIGNS MATERIAL TO REVIEW COMPLETED – MISSING – TIMELINE FOR COMPLETION
DATE DATE DATE
SPRING 2012

14. Fire Extinguisher on every floor
These tags are placed by maintenance after
Fire Extinguisher tag is current
they have inspected the home, all of the dates
(within one year)
will be the same on all fire extinguishers
Even if the lights on the monitor indicate that
Working CO Monitor on every floor the battery does not need to be changed, the
monitor should still be tested during the review
Smoke detectors should also be tested during
Working Smoke Detectors where necessary
the review to make sure that they are working
The date on this tag will most likely be the
Current Inspection Tag on Hot Water Heater and Burner same as on the extinguishers if maintenance
has done an inspection.
All water mains should be painted red/orange,
Water main easily identified
or have a brightly colored, easily read tag
DPPC info posted
AOC policy posted
These posting are generally found in the
Nurse-on-Call info posted kitchen or other common area, but may also be
located in the program’s office
Smoking Policy posted
Human Rights info posted
SPRING 2012

15. PHYSICAL SITE REVIEW
Physical site evaluations should be conducted in concurrence with all file and system reviews. It is essential that each individual has a home that is safe and well-maintained. Site
evaluations should be thorough and complete. In addition to overall cleanliness, the home should be well-stocked with general need items such as paper towels, toilet paper, and
hand soap. The home should look and feel appropriate for the individuals who reside there, and should be appropriate for an adult household. The home should feel like a home
so that individuals are comfortable and have a sense of belonging.
The Physical Site Evaluation confirms that the home is safe, clean, and well-maintained. The following checklist assists the surveyor in making sure all areas are assessed that
will be evaluated during Survey and Certification. Recommendations and information given during the site evaluation will provide the house manager, senior team, and
Maintenance of any issues that can be easily taken care of, or that may require outside services. It is recommended that this evaluation coincide with the ancillary review, allowing
for efficiency and accuracy.
SPRING 2012

16. Kitchen
Kitchen cabinets over the stove are empty
Pot holders should be clean and in good condition
The refrigerator and cabinets should be well-stocked, and all dates must be checked regularly to ensure that no food has expired
The oven and stove-top should be clean with all burners working
The exhaust fan and filter over the stove should be clean
The microwave should be clean and the toaster/toaster oven free of crumbs
All lights and light bulbs should be working and operating safely, and no sockets should be missing a bulb
The kitchen table, countertops, and floors should be clean and free of food and crumbs
Common Areas
Lamps must be working properly and lamp shades should be clean and in good condition
All lights and light bulbs should be working and operating safely, and no sockets should be missing a bulb
There should be working lights by the front and back door
Stairwells and all areas of the home should be free of combustible materials, i.e. paint cans, spray cans, newspapers
Each egress route should be free from obstacles and dangers with lighting, railings, and stair treads in good repair
Furniture should be clean and in good condition
Water temperature should be between 110 and 130 degrees in all water sources
The oil furnace has been cleaned in the last year or the gas burner has been inspected within the past year
The house is free from broken furniture and appliances, inside and out
Cellars and storage areas should be organized and secure
All trash barrels should have adequate covering
There should be no exposed wires or junction boxes
All air conditioners should be plugged directly into a wall socket
All fuses and circuit breakers must be properly labeled
Flashlights are readily available and have working batteries
All windows are working properly with no broken glass or locks
Home should be free from interior locks that are not on individuals’ rooms or bathrooms, i.e. locked closets or cupboards unless appropriate documentation is
completed and approved
All exits have working locks- no hook and eye, draw bolts, or chain latches
2nd means of egress routes do not have locks
Screens and storm windows are in place and in good condition
Names of current occupants are on the mailbox
The home should be free of extension cords, but power strips are acceptable
Laundry
There is an adequate amount of laundry detergent
Laundry area is clean
Dryer vents should be free of lint and cleaned with mild soap and water to remove excess buildup from dryer sheets, as this build up can become a fire hazard
Bedrooms
Lamps must be working properly and lamp shades should be clean and in good condition
All lights and light bulbs should be working and operating safely, and no sockets should be missing a bulb
All windows are working properly with no broken glass or locks
Screens are in place and in good condition
Curtains and shades are in all windows where privacy may be an issue SPRING 2012

17. SPRING 2012