Personal Information
Organization / Workplace
Italy Italy
Occupation
Co-Founder at WEBIZE
Industry
Advertising / Marketing / PR
Website
http://it.playstation.com/
About
An enthusiast and success driven professional with over 14 years of global experience in Customer Service and specialized in social media and web communication strategies
Specialties:
New product and service definition and launch
Social media (Facebook, Twitter)
Online Communities
Policy and procedure development
Budgeting and financial planning
Vendor relationship management
Contact Centre management (in-sourced and outsourced)
Multi site and multilingual support
Self service / online support
SEO
SEM
Skilled in Customer Service operations, Social Media & Web Communication strategies, Content Management, Project management, systems development and support.
Responsible for developing a...
- Presentations
- Documents
- Infographics
Marketing Strategy for Aquascutum Brand Revival
Jing Huang
•
9 years ago
Viral spontanei
Andrea Febbraio
•
11 years ago
Case study burberry by digital planner
Isabelle Quevilly
•
12 years ago
Engagement Marketing: Winning in the Digital Age - Robin Bordoli
Marketo
•
9 years ago
Social Caring (R)evolution: Blogmeter Social Analytics
Me-Source S.r.l./Blogmeter
•
10 years ago
201312_IAB_ Lo stato del social caring in Italia
Me-Source S.r.l./Blogmeter
•
10 years ago
Forum PA 2014 Inail hybrid IT - Trusted cloud service brokering per la PA
Giuseppe Cardinale Ciccotti
•
9 years ago