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About

I create solutions at the intersection of business and technology. I rely on Goal-Directed and Design Thinking techniques to deeply understand customer content, security or data analytics challenges, then imagine new outcomes. My career is focused on helping legal teams improve productivity. I frequently speak about surfacing knowledge, optimizing search, and machine learning. Specialties: document management architecture, information architecture design, goal directed design techniques, software development, knowledge management, enterprise search, email management, and machine learning.