Open Feedback, one of the best customer feedback app, it lets you picture out the customer relationship & experience management, even without use of internet connection. It is an ideal choice everywhere be it retail stores, conferences, hospitals or malls. Visit: http://www.brainvire.com/open-feedback
Customer Feedback Survey App For Better Customer Relationship Management With Striking Features
1. Open Feedback: Customer Feedback Survey App For Better
Customer Relationship Management With Striking Features
2. Open Feedback: How it Helps to Business
● Know your customers & understanding their exact requirements.
● Better customer satisfaction survey & relationship management.
● Its feedback tool which helps you knowing more about customers.
● You can changes products or services as per the customers needs.
● Carrying out customer satisfaction survey is a wise idea.
● It lets you picture out the customer experience management.
● It works even without the internet connection.
3. Customize Questionnaire and Rating System
The customer polling will help you
know the level of customer
satisfaction out of your products
and services, which will help you to
understand the changes which are
necessary in your business to
deliver pleasant customer
experience.
4. Offline Mode Support
Take the feedback of your
customers and know their opinion
regarding your business from
anywhere at your workplace
without internet connectivity. The
local storage of data allows it to
work as a standalone program,
making it easier for you to take
customer’s review without internet
connection.
5. Custom Branding
All you have to do is download the
application and customize it as per
your business. You can upload
your logo, change the brand name
and choose the color from wide
plethora of options available to you,
as per your choice to make it
customized.
6. On-Site Audit Management And Inspection
You can manage the on-site audit
and inspect; irrespective of the type
of visitor. It can be a prospect, a
customer, supplier, your distribution
network or your production plant.
7. Data Organization
You can organize the electronic
surveys and polls as well as collect
the responses instantly.
8. Customer Survey Analytic Reports
With this amazing feature, you can
view insightful analytics any time.
You can drill down reports like
Feedback Analysis, Guest Analysis
and Staff Analysis and study them
to make the necessary changes.
9. Social Media Integration
Social media, being one of the
fastest modes of communications
these days is the best way to share
is the key to share the posts,
comments and reviews directly with
your application. It lets you stay
connected with your audience on a
daily basis.
10. Easy Data Capture
Now, you can capture the customer
feedback in one moment, using this
instant easy data capture.
14. At the end it is ‘customer satisfaction’ that matters the all
business. Best Suited for small, medium and large business. Its
all about customer relationship & experience management with
Open Feedback Survey App.