SlideShare a Scribd company logo
1 of 16
Too complex? Too challenging?

    Breaking down the barriers and
   supporting people placed in out of
  area Specialist Hospitals to return to
        their local communities
My background
 Social Worker for people with learning
  disabilities and mental health needs
 CSCI (CQC)
 Change Team Cornwall (changing housing and
  support that had gone badly wrong)
 Cornwall PCT continued to improve quality
 Bournemouth Campus re-provision
 United Response improving quality
 Developed ‘Hands Off Its My Home – a path to
  Citizenship’
 Director for Beyond Limits with Doreen Kelly
 Columnist for Learning Disability Today
Beyond Limits
• 3 year project with NEW Devon CCG Personalising
  Commissioning
• Using Individual Service Funds (3rd Party)
• Using Service Design & Working Policy
• 20 people currently in Hospital placements
• 20 people with big reputations
• 20 people who will get a tailor made service
• 20 people who will get a life that makes sense to
  them
People Involved Year 1 & 2
• All have been abused
• Have moved between 6-25 Institutions
• Youngest 28 Oldest 56
• First admission to an Institution aged 14-22
• All on MHA Section for between 5-14 years
• Many have moved to more and more secure
  accommodation as they have fought the system
• All families have felt loss of control, marginalised and
  physically unable to stay in touch
• All people have the same hopes and dreams as all of
  us
Why do people end up in
Hospitals miles from Home
     and loved ones?
• Reactive traditional commissioning
• Help not provided when families needed it (often
  in adolescence)
• People not ‘listened to’ or understood
• Families are seen as the problem
• Lack of local resources and expertise
• Risk averse systems and professionals
• Statutory Agencies don’t see Providers as
  partners
So where do we start in
  righting the wrong?
You can’t plan without a Budget!
•   A service fund
•   Planning and pre-move
    transition is funded (one
    off payment clawed back
    through reductions from
    years 2 onward)
•   On-going budget (slight
    increase in year 1)
•   A pot for emergencies is
    kept for the person
•   Greatest reductions after
    year two and three
Service Design
   (The solutions are in the detail)
• Take time getting to know person and
  significant others
• In a comfortable environment
• Telling their story
• Being in control
• Direction
• Money
• Home
• Support
• Contribution (Giving something back)
From the Service Design……..
• ‘Dream Team’ characteristics, hobbies,
  interests, make up and skills (including
  support from loved ones)
• Housing needs
• What my day, week and year will look like
• How others will work together
• My gifts and skills
• My hopes and dreams for the future
The ‘how to’ bit!
               (Working Policy)
• Many great plans are made and fall down
  because they are not followed up by a detailed
  ‘how to’ bit.
• It is fundamentally important that once a service
  is designed a ‘how to’ plan is written. Partners for
  Inclusion and Beyond Limits call this a Working
  Policy.
• Involves the person (if they wish), present and
  past professionals and family. It covers every
  eventuality and so can be distressing
A story (then)
• Man aged 56
• Lived and in and out of in Institutions since aged
  8
• Had £1000’s of pounds but no life
• Autism, abused and mental health needs
• Last Hospital 350 miles from home
• Been there 14 years in the admission section of
  Hospital
• Last ill-planned move led to him refusing to go
  out for 6 years
A story (Now)
• A dedicated matched team who spent 6 weeks
  getting to know him
• Move here went without a hitch
• A home of his own (with tenancy rights)
• Looks out for his neighbours
• He started to go out on day one! Shops, cafe,
  walks
• Still some problems from a lifetime of Institutions
It is not all a ‘bed of roses’
• Only 4 people have made it home so far although we have planned
  with 12 and been awarded contracts for 9
• People often come out more damaged than they went in
• Without life skills (been in a false environment for far too long)
• Picked up behaviours they did not have before going in
• We are not accepted with open arms
• Professionals still block discharge and people still are not coming
  home
• Teams take a while to ‘bed down’
• The reality of moving from living within 4 walls to a world of
  freedom and choice can be scary
• Even with detailed planning there are still things you have to learn
  about people
We all still have a long way to go to
     achieve a better World!
                    •   Hospital doesn’t work long
                        or medium term
                    •   Hospital away from home
                        NEVER works
                    •   Being away from family and
                        community is destructive
                    •   Planning for a normal life
                        has to start from day one
                    •   Matching teams makes the
                        difference
                    •   Individual flexible budgets
                    •   Cultural change is required
                    •   People want lives
My Contacts

              Sam Sly

           Beyond Limits

      sam@beyondlimits-uk.org
      sam.sly@enoughisenough.
                org.uk

          07900 424144

        www.beyondlimits-uk.org

More Related Content

Similar to Challenging Behaviour presentation

Radical Social Work 6th Feb 2013
Radical Social Work 6th Feb 2013Radical Social Work 6th Feb 2013
Radical Social Work 6th Feb 2013beyondlimitsuk
 
Self Directed Support for All Kate Fulton Avivo Nov 16
Self Directed Support for All Kate Fulton Avivo Nov 16Self Directed Support for All Kate Fulton Avivo Nov 16
Self Directed Support for All Kate Fulton Avivo Nov 16Kate Fulton
 
Presentation: Making Sure We Transform Care for Children, Young People and Th...
Presentation: Making Sure We Transform Care for Children, Young People and Th...Presentation: Making Sure We Transform Care for Children, Young People and Th...
Presentation: Making Sure We Transform Care for Children, Young People and Th...NHS England
 
Creative options for care at home S22
Creative options for care at home S22Creative options for care at home S22
Creative options for care at home S22Sophie40
 
Chain Reaction in Newcastle
Chain Reaction in NewcastleChain Reaction in Newcastle
Chain Reaction in NewcastleOutside the Box
 
Values and Action
Values and ActionValues and Action
Values and ActionMerryGlen
 
Learning Disabilities: Turning improvement ideas into local action (Alison Cole)
Learning Disabilities: Turning improvement ideas into local action (Alison Cole)Learning Disabilities: Turning improvement ideas into local action (Alison Cole)
Learning Disabilities: Turning improvement ideas into local action (Alison Cole)NHS England
 
Realizations at Alberta Association for Community Living Apr 2012
Realizations at Alberta Association for Community Living Apr 2012Realizations at Alberta Association for Community Living Apr 2012
Realizations at Alberta Association for Community Living Apr 2012Realizations
 
Nd ti presentation-2012-sam-sly
Nd ti presentation-2012-sam-slyNd ti presentation-2012-sam-sly
Nd ti presentation-2012-sam-slybeyondlimitsuk
 
Learning from intergenerational housing projects in the USA
Learning from intergenerational housing projects in the USALearning from intergenerational housing projects in the USA
Learning from intergenerational housing projects in the USAAlison Clyde
 
Intergenerational Housing, Emma Garland, Business Assurance Officer Ongo Homes
Intergenerational Housing, Emma Garland, Business Assurance Officer Ongo HomesIntergenerational Housing, Emma Garland, Business Assurance Officer Ongo Homes
Intergenerational Housing, Emma Garland, Business Assurance Officer Ongo HomesGenerations Working Together
 

Similar to Challenging Behaviour presentation (20)

Radical Social Work
Radical Social WorkRadical Social Work
Radical Social Work
 
Radical Social Work 6th Feb 2013
Radical Social Work 6th Feb 2013Radical Social Work 6th Feb 2013
Radical Social Work 6th Feb 2013
 
Self Directed Support for All Kate Fulton Avivo Nov 16
Self Directed Support for All Kate Fulton Avivo Nov 16Self Directed Support for All Kate Fulton Avivo Nov 16
Self Directed Support for All Kate Fulton Avivo Nov 16
 
Quality of Life Standards
Quality of Life StandardsQuality of Life Standards
Quality of Life Standards
 
Presentation: Making Sure We Transform Care for Children, Young People and Th...
Presentation: Making Sure We Transform Care for Children, Young People and Th...Presentation: Making Sure We Transform Care for Children, Young People and Th...
Presentation: Making Sure We Transform Care for Children, Young People and Th...
 
Creative options for care at home S22
Creative options for care at home S22Creative options for care at home S22
Creative options for care at home S22
 
Serving the homeless
Serving the homelessServing the homeless
Serving the homeless
 
Chain Reaction in Newcastle
Chain Reaction in NewcastleChain Reaction in Newcastle
Chain Reaction in Newcastle
 
The Found Ones.
The Found Ones.The Found Ones.
The Found Ones.
 
The Found Ones Rehab
The Found Ones RehabThe Found Ones Rehab
The Found Ones Rehab
 
The Lost Ones.
The Lost Ones.The Lost Ones.
The Lost Ones.
 
Values and Action
Values and ActionValues and Action
Values and Action
 
Learning Disabilities: Turning improvement ideas into local action (Alison Cole)
Learning Disabilities: Turning improvement ideas into local action (Alison Cole)Learning Disabilities: Turning improvement ideas into local action (Alison Cole)
Learning Disabilities: Turning improvement ideas into local action (Alison Cole)
 
Trauma Service
Trauma ServiceTrauma Service
Trauma Service
 
Lofty Heights
Lofty HeightsLofty Heights
Lofty Heights
 
Realizations at Alberta Association for Community Living Apr 2012
Realizations at Alberta Association for Community Living Apr 2012Realizations at Alberta Association for Community Living Apr 2012
Realizations at Alberta Association for Community Living Apr 2012
 
Nd ti presentation-2012-sam-sly
Nd ti presentation-2012-sam-slyNd ti presentation-2012-sam-sly
Nd ti presentation-2012-sam-sly
 
Learning from intergenerational housing projects in the USA
Learning from intergenerational housing projects in the USALearning from intergenerational housing projects in the USA
Learning from intergenerational housing projects in the USA
 
Intergenerational Housing, Emma Garland, Business Assurance Officer Ongo Homes
Intergenerational Housing, Emma Garland, Business Assurance Officer Ongo HomesIntergenerational Housing, Emma Garland, Business Assurance Officer Ongo Homes
Intergenerational Housing, Emma Garland, Business Assurance Officer Ongo Homes
 
Designing healthcare that heals, Leland Kaiser
Designing healthcare that heals, Leland KaiserDesigning healthcare that heals, Leland Kaiser
Designing healthcare that heals, Leland Kaiser
 

Recently uploaded

Kesar Bagh Call Girl Price 9548273370 , Lucknow Call Girls Service
Kesar Bagh Call Girl Price 9548273370 , Lucknow Call Girls ServiceKesar Bagh Call Girl Price 9548273370 , Lucknow Call Girls Service
Kesar Bagh Call Girl Price 9548273370 , Lucknow Call Girls Servicemakika9823
 
(Rocky) Jaipur Call Girl - 9521753030 Escorts Service 50% Off with Cash ON De...
(Rocky) Jaipur Call Girl - 9521753030 Escorts Service 50% Off with Cash ON De...(Rocky) Jaipur Call Girl - 9521753030 Escorts Service 50% Off with Cash ON De...
(Rocky) Jaipur Call Girl - 9521753030 Escorts Service 50% Off with Cash ON De...indiancallgirl4rent
 
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% SafeBangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safenarwatsonia7
 
High Profile Call Girls Coimbatore Saanvi☎️ 8250192130 Independent Escort Se...
High Profile Call Girls Coimbatore Saanvi☎️  8250192130 Independent Escort Se...High Profile Call Girls Coimbatore Saanvi☎️  8250192130 Independent Escort Se...
High Profile Call Girls Coimbatore Saanvi☎️ 8250192130 Independent Escort Se...narwatsonia7
 
Russian Call Girls in Pune Tanvi 9907093804 Short 1500 Night 6000 Best call g...
Russian Call Girls in Pune Tanvi 9907093804 Short 1500 Night 6000 Best call g...Russian Call Girls in Pune Tanvi 9907093804 Short 1500 Night 6000 Best call g...
Russian Call Girls in Pune Tanvi 9907093804 Short 1500 Night 6000 Best call g...Miss joya
 
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...Miss joya
 
Bangalore Call Girls Nelamangala Number 7001035870 Meetin With Bangalore Esc...
Bangalore Call Girls Nelamangala Number 7001035870  Meetin With Bangalore Esc...Bangalore Call Girls Nelamangala Number 7001035870  Meetin With Bangalore Esc...
Bangalore Call Girls Nelamangala Number 7001035870 Meetin With Bangalore Esc...narwatsonia7
 
💎VVIP Kolkata Call Girls Parganas🩱7001035870🩱Independent Girl ( Ac Rooms Avai...
💎VVIP Kolkata Call Girls Parganas🩱7001035870🩱Independent Girl ( Ac Rooms Avai...💎VVIP Kolkata Call Girls Parganas🩱7001035870🩱Independent Girl ( Ac Rooms Avai...
💎VVIP Kolkata Call Girls Parganas🩱7001035870🩱Independent Girl ( Ac Rooms Avai...Taniya Sharma
 
Call Girl Number in Vashi Mumbai📲 9833363713 💞 Full Night Enjoy
Call Girl Number in Vashi Mumbai📲 9833363713 💞 Full Night EnjoyCall Girl Number in Vashi Mumbai📲 9833363713 💞 Full Night Enjoy
Call Girl Number in Vashi Mumbai📲 9833363713 💞 Full Night Enjoybabeytanya
 
VIP Call Girls Pune Vrinda 9907093804 Short 1500 Night 6000 Best call girls S...
VIP Call Girls Pune Vrinda 9907093804 Short 1500 Night 6000 Best call girls S...VIP Call Girls Pune Vrinda 9907093804 Short 1500 Night 6000 Best call girls S...
VIP Call Girls Pune Vrinda 9907093804 Short 1500 Night 6000 Best call girls S...Miss joya
 
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Cuttack Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Bangalore Call Girls Majestic 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Majestic 📞 9907093804 High Profile Service 100% SafeBangalore Call Girls Majestic 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Majestic 📞 9907093804 High Profile Service 100% Safenarwatsonia7
 
VIP Call Girls Pune Sanjana 9907093804 Short 1500 Night 6000 Best call girls ...
VIP Call Girls Pune Sanjana 9907093804 Short 1500 Night 6000 Best call girls ...VIP Call Girls Pune Sanjana 9907093804 Short 1500 Night 6000 Best call girls ...
VIP Call Girls Pune Sanjana 9907093804 Short 1500 Night 6000 Best call girls ...Miss joya
 
Vip Call Girls Anna Salai Chennai 👉 8250192130 ❣️💯 Top Class Girls Available
Vip Call Girls Anna Salai Chennai 👉 8250192130 ❣️💯 Top Class Girls AvailableVip Call Girls Anna Salai Chennai 👉 8250192130 ❣️💯 Top Class Girls Available
Vip Call Girls Anna Salai Chennai 👉 8250192130 ❣️💯 Top Class Girls AvailableNehru place Escorts
 
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Service
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort ServicePremium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Service
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Servicevidya singh
 
Aspirin presentation slides by Dr. Rewas Ali
Aspirin presentation slides by Dr. Rewas AliAspirin presentation slides by Dr. Rewas Ali
Aspirin presentation slides by Dr. Rewas AliRewAs ALI
 
Russian Call Girls in Bangalore Manisha 7001305949 Independent Escort Service...
Russian Call Girls in Bangalore Manisha 7001305949 Independent Escort Service...Russian Call Girls in Bangalore Manisha 7001305949 Independent Escort Service...
Russian Call Girls in Bangalore Manisha 7001305949 Independent Escort Service...narwatsonia7
 

Recently uploaded (20)

Russian Call Girls in Delhi Tanvi ➡️ 9711199012 💋📞 Independent Escort Service...
Russian Call Girls in Delhi Tanvi ➡️ 9711199012 💋📞 Independent Escort Service...Russian Call Girls in Delhi Tanvi ➡️ 9711199012 💋📞 Independent Escort Service...
Russian Call Girls in Delhi Tanvi ➡️ 9711199012 💋📞 Independent Escort Service...
 
Kesar Bagh Call Girl Price 9548273370 , Lucknow Call Girls Service
Kesar Bagh Call Girl Price 9548273370 , Lucknow Call Girls ServiceKesar Bagh Call Girl Price 9548273370 , Lucknow Call Girls Service
Kesar Bagh Call Girl Price 9548273370 , Lucknow Call Girls Service
 
(Rocky) Jaipur Call Girl - 9521753030 Escorts Service 50% Off with Cash ON De...
(Rocky) Jaipur Call Girl - 9521753030 Escorts Service 50% Off with Cash ON De...(Rocky) Jaipur Call Girl - 9521753030 Escorts Service 50% Off with Cash ON De...
(Rocky) Jaipur Call Girl - 9521753030 Escorts Service 50% Off with Cash ON De...
 
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% SafeBangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Marathahalli 📞 9907093804 High Profile Service 100% Safe
 
High Profile Call Girls Coimbatore Saanvi☎️ 8250192130 Independent Escort Se...
High Profile Call Girls Coimbatore Saanvi☎️  8250192130 Independent Escort Se...High Profile Call Girls Coimbatore Saanvi☎️  8250192130 Independent Escort Se...
High Profile Call Girls Coimbatore Saanvi☎️ 8250192130 Independent Escort Se...
 
Escort Service Call Girls In Sarita Vihar,, 99530°56974 Delhi NCR
Escort Service Call Girls In Sarita Vihar,, 99530°56974 Delhi NCREscort Service Call Girls In Sarita Vihar,, 99530°56974 Delhi NCR
Escort Service Call Girls In Sarita Vihar,, 99530°56974 Delhi NCR
 
Russian Call Girls in Pune Tanvi 9907093804 Short 1500 Night 6000 Best call g...
Russian Call Girls in Pune Tanvi 9907093804 Short 1500 Night 6000 Best call g...Russian Call Girls in Pune Tanvi 9907093804 Short 1500 Night 6000 Best call g...
Russian Call Girls in Pune Tanvi 9907093804 Short 1500 Night 6000 Best call g...
 
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
College Call Girls Pune Mira 9907093804 Short 1500 Night 6000 Best call girls...
 
Bangalore Call Girls Nelamangala Number 7001035870 Meetin With Bangalore Esc...
Bangalore Call Girls Nelamangala Number 7001035870  Meetin With Bangalore Esc...Bangalore Call Girls Nelamangala Number 7001035870  Meetin With Bangalore Esc...
Bangalore Call Girls Nelamangala Number 7001035870 Meetin With Bangalore Esc...
 
💎VVIP Kolkata Call Girls Parganas🩱7001035870🩱Independent Girl ( Ac Rooms Avai...
💎VVIP Kolkata Call Girls Parganas🩱7001035870🩱Independent Girl ( Ac Rooms Avai...💎VVIP Kolkata Call Girls Parganas🩱7001035870🩱Independent Girl ( Ac Rooms Avai...
💎VVIP Kolkata Call Girls Parganas🩱7001035870🩱Independent Girl ( Ac Rooms Avai...
 
Call Girl Number in Vashi Mumbai📲 9833363713 💞 Full Night Enjoy
Call Girl Number in Vashi Mumbai📲 9833363713 💞 Full Night EnjoyCall Girl Number in Vashi Mumbai📲 9833363713 💞 Full Night Enjoy
Call Girl Number in Vashi Mumbai📲 9833363713 💞 Full Night Enjoy
 
VIP Call Girls Pune Vrinda 9907093804 Short 1500 Night 6000 Best call girls S...
VIP Call Girls Pune Vrinda 9907093804 Short 1500 Night 6000 Best call girls S...VIP Call Girls Pune Vrinda 9907093804 Short 1500 Night 6000 Best call girls S...
VIP Call Girls Pune Vrinda 9907093804 Short 1500 Night 6000 Best call girls S...
 
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Cuttack Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Cuttack Just Call 9907093804 Top Class Call Girl Service Available
 
Bangalore Call Girls Majestic 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Majestic 📞 9907093804 High Profile Service 100% SafeBangalore Call Girls Majestic 📞 9907093804 High Profile Service 100% Safe
Bangalore Call Girls Majestic 📞 9907093804 High Profile Service 100% Safe
 
VIP Call Girls Pune Sanjana 9907093804 Short 1500 Night 6000 Best call girls ...
VIP Call Girls Pune Sanjana 9907093804 Short 1500 Night 6000 Best call girls ...VIP Call Girls Pune Sanjana 9907093804 Short 1500 Night 6000 Best call girls ...
VIP Call Girls Pune Sanjana 9907093804 Short 1500 Night 6000 Best call girls ...
 
Vip Call Girls Anna Salai Chennai 👉 8250192130 ❣️💯 Top Class Girls Available
Vip Call Girls Anna Salai Chennai 👉 8250192130 ❣️💯 Top Class Girls AvailableVip Call Girls Anna Salai Chennai 👉 8250192130 ❣️💯 Top Class Girls Available
Vip Call Girls Anna Salai Chennai 👉 8250192130 ❣️💯 Top Class Girls Available
 
sauth delhi call girls in Bhajanpura 🔝 9953056974 🔝 escort Service
sauth delhi call girls in Bhajanpura 🔝 9953056974 🔝 escort Servicesauth delhi call girls in Bhajanpura 🔝 9953056974 🔝 escort Service
sauth delhi call girls in Bhajanpura 🔝 9953056974 🔝 escort Service
 
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Service
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort ServicePremium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Service
Premium Call Girls Cottonpet Whatsapp 7001035870 Independent Escort Service
 
Aspirin presentation slides by Dr. Rewas Ali
Aspirin presentation slides by Dr. Rewas AliAspirin presentation slides by Dr. Rewas Ali
Aspirin presentation slides by Dr. Rewas Ali
 
Russian Call Girls in Bangalore Manisha 7001305949 Independent Escort Service...
Russian Call Girls in Bangalore Manisha 7001305949 Independent Escort Service...Russian Call Girls in Bangalore Manisha 7001305949 Independent Escort Service...
Russian Call Girls in Bangalore Manisha 7001305949 Independent Escort Service...
 

Challenging Behaviour presentation

  • 1. Too complex? Too challenging? Breaking down the barriers and supporting people placed in out of area Specialist Hospitals to return to their local communities
  • 2. My background  Social Worker for people with learning disabilities and mental health needs  CSCI (CQC)  Change Team Cornwall (changing housing and support that had gone badly wrong)  Cornwall PCT continued to improve quality  Bournemouth Campus re-provision  United Response improving quality  Developed ‘Hands Off Its My Home – a path to Citizenship’  Director for Beyond Limits with Doreen Kelly  Columnist for Learning Disability Today
  • 3. Beyond Limits • 3 year project with NEW Devon CCG Personalising Commissioning • Using Individual Service Funds (3rd Party) • Using Service Design & Working Policy • 20 people currently in Hospital placements • 20 people with big reputations • 20 people who will get a tailor made service • 20 people who will get a life that makes sense to them
  • 4. People Involved Year 1 & 2 • All have been abused • Have moved between 6-25 Institutions • Youngest 28 Oldest 56 • First admission to an Institution aged 14-22 • All on MHA Section for between 5-14 years • Many have moved to more and more secure accommodation as they have fought the system • All families have felt loss of control, marginalised and physically unable to stay in touch • All people have the same hopes and dreams as all of us
  • 5. Why do people end up in Hospitals miles from Home and loved ones?
  • 6. • Reactive traditional commissioning • Help not provided when families needed it (often in adolescence) • People not ‘listened to’ or understood • Families are seen as the problem • Lack of local resources and expertise • Risk averse systems and professionals • Statutory Agencies don’t see Providers as partners
  • 7. So where do we start in righting the wrong?
  • 8. You can’t plan without a Budget! • A service fund • Planning and pre-move transition is funded (one off payment clawed back through reductions from years 2 onward) • On-going budget (slight increase in year 1) • A pot for emergencies is kept for the person • Greatest reductions after year two and three
  • 9. Service Design (The solutions are in the detail) • Take time getting to know person and significant others • In a comfortable environment • Telling their story • Being in control • Direction • Money • Home • Support • Contribution (Giving something back)
  • 10. From the Service Design…….. • ‘Dream Team’ characteristics, hobbies, interests, make up and skills (including support from loved ones) • Housing needs • What my day, week and year will look like • How others will work together • My gifts and skills • My hopes and dreams for the future
  • 11. The ‘how to’ bit! (Working Policy) • Many great plans are made and fall down because they are not followed up by a detailed ‘how to’ bit. • It is fundamentally important that once a service is designed a ‘how to’ plan is written. Partners for Inclusion and Beyond Limits call this a Working Policy. • Involves the person (if they wish), present and past professionals and family. It covers every eventuality and so can be distressing
  • 12. A story (then) • Man aged 56 • Lived and in and out of in Institutions since aged 8 • Had £1000’s of pounds but no life • Autism, abused and mental health needs • Last Hospital 350 miles from home • Been there 14 years in the admission section of Hospital • Last ill-planned move led to him refusing to go out for 6 years
  • 13. A story (Now) • A dedicated matched team who spent 6 weeks getting to know him • Move here went without a hitch • A home of his own (with tenancy rights) • Looks out for his neighbours • He started to go out on day one! Shops, cafe, walks • Still some problems from a lifetime of Institutions
  • 14. It is not all a ‘bed of roses’ • Only 4 people have made it home so far although we have planned with 12 and been awarded contracts for 9 • People often come out more damaged than they went in • Without life skills (been in a false environment for far too long) • Picked up behaviours they did not have before going in • We are not accepted with open arms • Professionals still block discharge and people still are not coming home • Teams take a while to ‘bed down’ • The reality of moving from living within 4 walls to a world of freedom and choice can be scary • Even with detailed planning there are still things you have to learn about people
  • 15. We all still have a long way to go to achieve a better World! • Hospital doesn’t work long or medium term • Hospital away from home NEVER works • Being away from family and community is destructive • Planning for a normal life has to start from day one • Matching teams makes the difference • Individual flexible budgets • Cultural change is required • People want lives
  • 16. My Contacts Sam Sly Beyond Limits sam@beyondlimits-uk.org sam.sly@enoughisenough. org.uk 07900 424144 www.beyondlimits-uk.org