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DATA SHEET
Polycom® VVX® 201 Business
Media Phone
Entry-level Two-line IP phone with HD sound quality
and 2 Ethernet ports
The Polycom® VVX® 201 is a simple, yet reliable, two-line IP phone, with two 10/100
Ethernet ports, that delivers enterprise grade sound quality. The Polycom VVX 201
phone is a stylish, cost effective telephony solution, ideal for retail environments,
call centers or shared/common areas, such as lobbies, hallways and break rooms or
anywhere needing simple and reliable connectivity.
Unsurpassed voice quality and clarity
The VVX 201 features full duplex Type 1-compliant speakerphone with legendary
Polycom® HD Voice™ and Polycom® Acoustic Fence™ technology that delivers superior
sound quality and enables noise- and echo-free conversations that are as natural as
being there.
Simplicity and ease-of-use
The Polycom VVX 201 comes with a familiar, intuitive user interface with multi-language
support that you can use without having to think about the “how to”. The phone features
a backlit LCD for improved readability.
Best-in-class deployment and administration
The VVX 201 phone is engineered to make installation, configuration, and upgrades
as simple and efficient as possible. An enterprise-grade, Web- based configuration
method allows administrators to easily provision and maintain a large number of phones
throughout an organization. Additionally, the extensive administrative feature set
included ensures that hosted service providers have the latest technologies to integrate
the VVX 201 seamlessly into their existing telephony environment.
Broad and robust interoperability
The VVX 201 is designed for interoperability and is certified to interoperate with the
industry’s broadest range of PBX systems and SIP call control platforms.
Benefits
•	 Ideal for call centers, retail
environments and for shared/
common-areas
•	 Make more efficient and productive
calls with Polycom’s HD Voice
technology
•	 Deploy the VVX 201 in hosted or
premise-based environments
•	 Reduce deployment and
maintenance costs—the Polycom
Zero Touch Provisioning and web-
based configuration tool makes the
VVX 201 simple to deploy, easy to
administer, upgrade, and maintain
•	 Leverage previous IT infrastructure
investments—deploy VVX 201
business media phones on your
existing network without needing
to upgrade your call control
platform
DATA SHEET Polycom® VVX® 201 Business Media Phone
User interface features
•  Graphical Backlit LCD
(132 x 64) resolution
•  Voicemail support
•  Reversible deskstand/wallmount
•  Unicode UTF-8 character support.
Multilingual user interface including
Danish, Dutch, English (Canada/US/
UK), French, German, Italian, Japanese,
Korean, Norwegian, Polish, Portuguese,
Russian, Slovenian, Spanish, and Swedish
Feature keys
•  4 context-sensitive “soft” keys
•  2 line keys with bi-color (red/green) LED
•  “Home” feature key
•  4-way navigation key cluster with center
“Select” key
•  2 volume control keys
•  Dedicated hold key
•  Dedicated headset key
•  Dedicated hands-free speakerphone key
•  Dedicated microphone mute key
Audio features
•  Polycom HD Voice technology delivers
life-like voice quality for each audio path-
handset, the hands-free speakerphone,
and the optional headset
•  Polycom® Acoustic Clarity™ technology
providing full-duplex conversations,
acoustic echo cancellation and
background noise suppression
•  Type 1 compliant (IEEE 1329 full duplex)
•  Frequency response – 150 Hz – 7 kHz for
hands-free speakerphone, handset and
optional headset mode
•  Codecs: G.711 (A-law and μ-law),
G.729AB, G.722 (HD Voice), iLBC
•  Individual volume settings with visual
feedback for each audio path
•  Voice activity detection
•  Comfort noise generation
•  DTMF tone generation (RFC 2833 and
in-band)
•  Low-delay audio packet transmission
•  Adaptive jitter buffers
•  Packet loss concealment
Headset and handset compatibility
•  Dedicated RJ-9 headset port
•  Hearing aid compatibility to ITU-T P.370
and TIA 504A standards
•  Compliant with ADA Section 508 Subpart
B 1194.23 (all)
•  Hearing aid compatible (HAC) handset for
magnetic coupling to hearing aids
•  Compatible with commercially-available
TTY adapter equipment
Call handling features1
•  2 SIP identities (registrations)
•  2 programmable line keys
•  Shared call/bridged line appearance
•  Flexible line appearance (one or two
line keys can be assigned for each
registration)
•  Distinctive incoming call
treatment/call waiting
•  Call timer and call waiting
•  Call transfer, hold, divert (forward), pickup
•  Called, calling, connected
party information
•  Local three-way audio conferencing
•  One-touch speed dial, redial
•  Remote missed call notification
•  Do not disturb function
•  Electronic hook switch capable
•  Local configurable digit map/dial plan
Open Application Platform
•  Supports Polycom Apps SDK and API
for third- party business and personal
applications2
•  Bundled with Polycom UC Software:
-- Corporate Directory Access
using LDAP
-- Visual Conference Management
Network and provisioning
•  SIP Protocol Support
•  SDP
•  IETF SIP (RFC 3261 and companion RFCs)
•  Two-port Ethernet switch
•  10/100Base-TX across LAN and PC Ports
•  Manual or dynamic host configuration
protocol (DHCP) network setup
•  Time and date synchronization using
SNTP
•  FTP/FTPS/TFTP/HTTP/HTTPS server-
based central provisioning for mass
deployments
•  Provisioning and call server redundancy
supported
•  QoS Support–IEEE 802.1p/Q tagging
(VLAN), Layer 3 TOS, and DHCP
•  VLAN - CDP, DHCP VLAN discovery,
LLDP-MED for VLAN discovery
•  Network Address Translation (NAT)
– support for static configuration and
“Keep-Alive” SIP signaling
•  RTCP and RTP support
•  Event logging
•  Syslog
•  Hardware diagnostics
•  Status and statistics reporting
•  TCP
•  UDP
•  DNS-SRV
Security
•  802.1X Authentication and EAPOL
•  Media encryption via SRTP
•  Transport Layer Security (TLS)
•  Encrypted configuration files
•  Digest authentication
•  Password login
•  Support for URL syntax with password for
boot server address
•  HTTPS secure provisioning
•  Support for signed software executables
Power
•  Built-in auto sensing IEEE 802.3af
Power over
•  Ethernet (Class 2)
•  External Universal AC Adapter
(optional, 12V 6W DC)
Approvals
•  FCC Part 15 (CFR 47) Class B
•  ICES-003 Class B
•  EN55022 Class B
•  CISPR22 Class B
•  VCCI Class B
•  EN55024
•  EN61000-3-2; EN61000-3-3
•  NZ Telepermit
•  UAE TRA
•  Australia RCM
•  ROHS compliant
•  ICASA
•  CITC
•  ANATEL3
•  Customs Union3
•  KCC3
•  TAA3
•  CCC3
Safety
•  UL 60950-1
•  CE Mark
•  CAN/CSA C22.2 No 60950-1
•  EN 60950-1
•  IEC 60950-1
•  AS/NZS 60950-1
Operating conditions
Polycom VVX 201 Specifications
DATA SHEET Polycom® VVX® 201 Business Media Phone
About Polycom
Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions
worldwide defy distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide
flexible collaboration solutions for any environment that deliver the best user experience and unmatched investment protection.
© 2015 Polycom, Inc. All rights reserved. All Polycom® names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered or common law
marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for
any purpose other than the recipient’s personal use, without the express written permission of Polycom.
Polycom, Inc.
1.800.POLYCOM
www.polycom.com
Polycom Asia Pacific Pte Ltd
+65 6389 9200
www.polycom.com.sg
Polycom EMEA
+44 (0)1753 723282
www.polycom.co.uk
18370-0515
•  Temperature: 0 to 40°C (+32 to 104°F)
•  Relative Humidity: 5% to 95%,
noncondensing
Storage Temperature
-40 to +70°C (-40 to +160°F)
Polycom VVX 201 Comes With:
•  VVX 201 console
•  Handset with handset cord
•  Network (LAN) cable
•  Quick Start Guide
Size
•  6.5 x 6 x 7 in (17 x 15 x 18 cm)(W X H X D)
Part Numbers
2200-40450-025 – VVX201 WW PoE
Unit weight
•  1.8 lbs (0.8 kg)
Master Carton Quantity
•  Ten (10)
Country of origin
China
Warranty
One (1) year
1	 Most software-enabled features and capabilities
must be supported by the server. Please contact
your IP PBX/Softswitch vendor or service provider
for a list of supported features.
2	Available in future UC Software release
3	Planned compliance and localization

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Polycom VVX-201 Business Media Phone Manual

  • 1. DATA SHEET Polycom® VVX® 201 Business Media Phone Entry-level Two-line IP phone with HD sound quality and 2 Ethernet ports The Polycom® VVX® 201 is a simple, yet reliable, two-line IP phone, with two 10/100 Ethernet ports, that delivers enterprise grade sound quality. The Polycom VVX 201 phone is a stylish, cost effective telephony solution, ideal for retail environments, call centers or shared/common areas, such as lobbies, hallways and break rooms or anywhere needing simple and reliable connectivity. Unsurpassed voice quality and clarity The VVX 201 features full duplex Type 1-compliant speakerphone with legendary Polycom® HD Voice™ and Polycom® Acoustic Fence™ technology that delivers superior sound quality and enables noise- and echo-free conversations that are as natural as being there. Simplicity and ease-of-use The Polycom VVX 201 comes with a familiar, intuitive user interface with multi-language support that you can use without having to think about the “how to”. The phone features a backlit LCD for improved readability. Best-in-class deployment and administration The VVX 201 phone is engineered to make installation, configuration, and upgrades as simple and efficient as possible. An enterprise-grade, Web- based configuration method allows administrators to easily provision and maintain a large number of phones throughout an organization. Additionally, the extensive administrative feature set included ensures that hosted service providers have the latest technologies to integrate the VVX 201 seamlessly into their existing telephony environment. Broad and robust interoperability The VVX 201 is designed for interoperability and is certified to interoperate with the industry’s broadest range of PBX systems and SIP call control platforms. Benefits • Ideal for call centers, retail environments and for shared/ common-areas • Make more efficient and productive calls with Polycom’s HD Voice technology • Deploy the VVX 201 in hosted or premise-based environments • Reduce deployment and maintenance costs—the Polycom Zero Touch Provisioning and web- based configuration tool makes the VVX 201 simple to deploy, easy to administer, upgrade, and maintain • Leverage previous IT infrastructure investments—deploy VVX 201 business media phones on your existing network without needing to upgrade your call control platform
  • 2. DATA SHEET Polycom® VVX® 201 Business Media Phone User interface features •  Graphical Backlit LCD (132 x 64) resolution •  Voicemail support •  Reversible deskstand/wallmount •  Unicode UTF-8 character support. Multilingual user interface including Danish, Dutch, English (Canada/US/ UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish Feature keys •  4 context-sensitive “soft” keys •  2 line keys with bi-color (red/green) LED •  “Home” feature key •  4-way navigation key cluster with center “Select” key •  2 volume control keys •  Dedicated hold key •  Dedicated headset key •  Dedicated hands-free speakerphone key •  Dedicated microphone mute key Audio features •  Polycom HD Voice technology delivers life-like voice quality for each audio path- handset, the hands-free speakerphone, and the optional headset •  Polycom® Acoustic Clarity™ technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression •  Type 1 compliant (IEEE 1329 full duplex) •  Frequency response – 150 Hz – 7 kHz for hands-free speakerphone, handset and optional headset mode •  Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), iLBC •  Individual volume settings with visual feedback for each audio path •  Voice activity detection •  Comfort noise generation •  DTMF tone generation (RFC 2833 and in-band) •  Low-delay audio packet transmission •  Adaptive jitter buffers •  Packet loss concealment Headset and handset compatibility •  Dedicated RJ-9 headset port •  Hearing aid compatibility to ITU-T P.370 and TIA 504A standards •  Compliant with ADA Section 508 Subpart B 1194.23 (all) •  Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids •  Compatible with commercially-available TTY adapter equipment Call handling features1 •  2 SIP identities (registrations) •  2 programmable line keys •  Shared call/bridged line appearance •  Flexible line appearance (one or two line keys can be assigned for each registration) •  Distinctive incoming call treatment/call waiting •  Call timer and call waiting •  Call transfer, hold, divert (forward), pickup •  Called, calling, connected party information •  Local three-way audio conferencing •  One-touch speed dial, redial •  Remote missed call notification •  Do not disturb function •  Electronic hook switch capable •  Local configurable digit map/dial plan Open Application Platform •  Supports Polycom Apps SDK and API for third- party business and personal applications2 •  Bundled with Polycom UC Software: -- Corporate Directory Access using LDAP -- Visual Conference Management Network and provisioning •  SIP Protocol Support •  SDP •  IETF SIP (RFC 3261 and companion RFCs) •  Two-port Ethernet switch •  10/100Base-TX across LAN and PC Ports •  Manual or dynamic host configuration protocol (DHCP) network setup •  Time and date synchronization using SNTP •  FTP/FTPS/TFTP/HTTP/HTTPS server- based central provisioning for mass deployments •  Provisioning and call server redundancy supported •  QoS Support–IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP •  VLAN - CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery •  Network Address Translation (NAT) – support for static configuration and “Keep-Alive” SIP signaling •  RTCP and RTP support •  Event logging •  Syslog •  Hardware diagnostics •  Status and statistics reporting •  TCP •  UDP •  DNS-SRV Security •  802.1X Authentication and EAPOL •  Media encryption via SRTP •  Transport Layer Security (TLS) •  Encrypted configuration files •  Digest authentication •  Password login •  Support for URL syntax with password for boot server address •  HTTPS secure provisioning •  Support for signed software executables Power •  Built-in auto sensing IEEE 802.3af Power over •  Ethernet (Class 2) •  External Universal AC Adapter (optional, 12V 6W DC) Approvals •  FCC Part 15 (CFR 47) Class B •  ICES-003 Class B •  EN55022 Class B •  CISPR22 Class B •  VCCI Class B •  EN55024 •  EN61000-3-2; EN61000-3-3 •  NZ Telepermit •  UAE TRA •  Australia RCM •  ROHS compliant •  ICASA •  CITC •  ANATEL3 •  Customs Union3 •  KCC3 •  TAA3 •  CCC3 Safety •  UL 60950-1 •  CE Mark •  CAN/CSA C22.2 No 60950-1 •  EN 60950-1 •  IEC 60950-1 •  AS/NZS 60950-1 Operating conditions Polycom VVX 201 Specifications
  • 3. DATA SHEET Polycom® VVX® 201 Business Media Phone About Polycom Polycom helps organizations unleash the power of human collaboration. More than 400,000 companies and institutions worldwide defy distance with video, voice and content solutions from Polycom. Polycom and its global partner ecosystem provide flexible collaboration solutions for any environment that deliver the best user experience and unmatched investment protection. © 2015 Polycom, Inc. All rights reserved. All Polycom® names and marks associated with Polycom products are trademarks or service marks of Polycom, Inc. and are registered or common law marks in the United States and other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom. Polycom, Inc. 1.800.POLYCOM www.polycom.com Polycom Asia Pacific Pte Ltd +65 6389 9200 www.polycom.com.sg Polycom EMEA +44 (0)1753 723282 www.polycom.co.uk 18370-0515 •  Temperature: 0 to 40°C (+32 to 104°F) •  Relative Humidity: 5% to 95%, noncondensing Storage Temperature -40 to +70°C (-40 to +160°F) Polycom VVX 201 Comes With: •  VVX 201 console •  Handset with handset cord •  Network (LAN) cable •  Quick Start Guide Size •  6.5 x 6 x 7 in (17 x 15 x 18 cm)(W X H X D) Part Numbers 2200-40450-025 – VVX201 WW PoE Unit weight •  1.8 lbs (0.8 kg) Master Carton Quantity •  Ten (10) Country of origin China Warranty One (1) year 1 Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features. 2 Available in future UC Software release 3 Planned compliance and localization