Ben Hong

Toronto, Canada Area Canada

Director, Customer Success at Coveo

Technology / Software / Internet

A passionate, empathetic and performance driven leader with 15+ years of progressive experience in customer experience, technical account management, support, knowledge management, project management and learning & development roles. Excellent communication skills, combined with the ability to build relationships and foster positive collaboration across both internal departments and all levels of customer organizations. Well equipped and experienced building and scaling high performance customer-facing teams. Thrives in a fast-paced, high growth and rapidly changing environment. Able to achieve a successful balance between driving immediate results and investing in long-term strategy.