2. Identifying the Problem Spoke with employees of Wegmans Potomac Unsatisfied with lack of communication Effort is small to get out information Information mostly passed on through word of mouth If employee was to know something, typically said employee must search for it, rather than be readily available
6. Solution Using FaceBook Create a page on FaceBook that will only allow for people added to the page to see it Only employees will be able to read information to know what is going on in the store Employees can respond and converse about information using FaceBook FaceBook is reliable and well known and used
7. Technology In a day and age where children are being brought up around computers, it’s time companies start implementing them more into their daily practice A large amount of Wegmans employees have a FaceBook account, thus wouldn’t have to learn anything new Email is widely used, while no email address is given to employee, it’s more than likely employee already has one
8. Wrap-Up By taking a step in the digital age, Wegmans Potomac will be able to work with their employees to make sure they are provided with the information that has previously been difficult to come across Word of mouth will be lessened Employees can give feedback via FaceBook or email Becomes a more two-way street between employees
