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About

Thanks for taking the time to look at my profile. I've been consulting to and coaching entrepreneurs & executives on business strategy, customer experience strategy, customer insight, marketing and business development for the last 20 years. I help my clients grow their businesses through creative, innovative and cost effective business development strategies, with a particular focus on engaging their customers more and improving customer experience and service. My clients range from large, publicly traded companies to leading professional service firms and fast-growth and established smaller businesses.