The document outlines a presentation by Tracy Wadsworth, head of the Group Change Practice at Lloyds Banking Group, during the APM Portfolio Management Conference 2017. It covers the evolution of the organization from past integrations to current simplifications and future goals centered on customer focus. The presentation emphasizes the importance of adapting to change while maintaining best practices in program and project management.

1. INTERNAL USE ONLY
APM - PORTFOLIO MANAGEMENT
CONFERENCE 2017 – MAY 11TH
Head of Group Change PracticeTracy Wadsworth

2. For internal use onlyFor internal use only 2
AGENDA
5
QUESTIONS
4
THE FUTURE
1
WHO WE ARE
2
THE PAST
3
THE PRESENT

3. For internal use onlyFor internal use only
INTRODUCTION – WHO WE ARE
TRACY WADSWORTH
HEAD OF GROUP CHANGE PRACTICE
LLOYDS BANKING GROUP
Tracy has worked for Lloyds Banking
Group for 29 years and is an
experienced Change Manager with an
extensive knowledge of
programme/project management and
PMO across both Business and IT
within LBG
In her current role as Head of Group
Change Practice she is responsible
for the processes & standards used
for Programme &
Project Management,
PMO, Testing, Business
Analysis & Architecture
used across the
Change Practitioners
within the Group.
3

4. For internal use onlyFor internal use only 4
THE PAST - INTEGRATION
The bringing together of Lloyds Bank and HBOS….

5. For internal use onlyFor internal use only 5
THE PRESENT - SIMPLIFICATION
Putting the Customer At the Heart of Design & Delivery

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THE FUTURE – CUSTOMER FOCUS
Putting the Customer At The Heart of Our Business

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THE FUTURE - THE BUSINESS
CHALLENGE
PORTFOLIO
MANAGEMENT
7

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FINAL THOUGHT
“THE NEW IS THREATENING
TO THOSE WHO HAVE
MASTERED THE OLD
SIMON SINEK
“
For internal use only

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ANY QUESTIONS?
?
9For internal use only

10. This presentation was delivered
at an APM event
To find out more about
upcoming events please visit our
website www.apm.org.uk/events