Customer dissatisfaction handling business diagram
1. How Customers Handle Dissatisfaction http://www.drawpack.com your visual business knowledge business diagrams, management models, business graphics, powerpoint templates, business slides, free downloads, business presentations, management glossary Seek redress directly from business firms Warn friends about the product and/or seller Decide to stop buying product or brand or boycott seller Complain to business, private, or governmental agencies Take legal action to obtain redress Take some form of private action Take some form of public action Dissatisfaction occurs Take no action Take some action
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