Alice Serna

NCR - National Capital Region, Philippines Philippines

Consultant & Coach

Education

* Facilitator/Trainer for 2 batches of IT Customer Service Training at Department of Public Works and Hi-Ways-Information Manangement Services (Nov 17-8 & 20-21, 2014). *Facilitator for HIMD Wellness Center Strategic Planning Workshop (Aug 13, 17, Oct. 4, 2014) *Consultant/Coach for Global Knowledge Management Center Sales Coaching Program ( July to October 2014) *Conducted "The Practical Trainer", a training of trainers course of Global Knowledge (August 26-27, 2014). *Facilitator for HIMD Strategic Planning Workshop ( *Lead Facilitator and Lead Coach for Zoomanity Group's 5-months Zoonamic Breakthrough: Transformational Coaching Program (Feb 5- July 5) *Lead Facilitator and Lead Coac...