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RIGHT TO INFORMATION
IN
EMPLOYEES’ STATE INSURANCE CORPORATION
(ESIC)
ESIC - FUNCTIONS & DUTIES
• ESI ACT, 1948 PROMULGATED BY PARLIAMENT IN THE YEAR
1948 IS THE FIRST MAJOR LEGISLATION ON SOCIAL SECURITY
FOR INDUSTRIAL WORKERS.
• IT PROVIDES MEDICAL CARE & CASH COMPENSATION TO
WORKERS IN INSURABLE EMPLOYMENT IN EVENTUALITIES
SUCH AS SICKNESS, MATERNITY, DISABLEMENT OR DEATH DUE
TO EMPLOYMENT INJURY OR OCCUPATIONAL DISEASES.
• THE ESI SCHEME IS BASED ON THE PRINCIPLE OF ‘POOLING OF
RISKS & RESOURCES’ IN WHICH EVERY CONTRIBUTOR, AT ANY
GIVEN POINT OF TIME, EMERGES AS A BENEFICIARY OR A
BENEFACTOR AND SOCIETY, AT LARGE, IS THE NET GAINER.
COVERAGE AND INFRASTRUCTURE
• 1.55 CRORE INSURED PERSONS, 6.02 CRORE BENEFICIARIES.
• 4.06 LACS FACTORIES & ESTABLISHMENTS IN 787 INDUSTRIAL
CENTRES.
• 29 STATES & UTs COVERED.
• 57 REGIONAL/SUB-REGIONAL/DIVISIONAL OFFICES, AND 799
BRANCH AND PAY OFFICES.
• 149 HOSPITALS, 42 ANNEXES (27739 BEDS), 1402 DISPENSARIES
AND 44 ISM UNITS AND 1540 PANEL DOCTORS PROVIDE
MEDICAL CARE.
ADMINISTRATION OF THE SCHEME
• NON-SEASONAL FACTORIES EMPLOYING 10 OR MORE EMPLOYEES,
SHOPS, HOTELS, RESTAURANTS, CINEMAS INCLUDING PREVIEW THEATRES,
ROAD MOTOR TRANSPORT AGENCIES & NEWSPAPER ESTABLISHMENTS
EMPLOYING 20* OR MORE EMPLOYEES ARE COVERED.
• EDUCATIONAL INSTITUTIONS AND PRIVATE MEDICAL INSTITUTIONS
EMPLOYING 20* OR MORE EMPLOYEES ARE BEING COVERED.
• MEDICAL SERVICES IN THE SCHEME ARE ADMINISTERED BY THE STATE
GOVERNMENTS UNDER SECTION 58 OF ESI ACT.
• IN DELHI & NOIDA – SCHEME IS RUN DIRECTLY BY ESI CORPORATION.
• EMPLOYEES & THEIR FAMILIES ARE ENTITLED TO MEDICAL CARE FROM
DAY ONE OF JOINING INSURABLE EMPLOYMENT.
• MEDICAL BENEFIT IS UNIFORM & NEED BASED. CASH BENEFITS ARE PAID
AS PER ENTITLEMENT.
• WORKERS DRAWING WAGES UPTO Rs. 15000/ p.m. ARE COVERED.
*Note: The threshold limit in respect of shops and other establishments
has been brought down to 10 by eleven State Governments and other
states are in the process of doing so.
CONSTITUTION OF CORPORATION
• THE CORPORATION COMPRISES REPRESENTATIVES OF
EMPLOYEES, EMPLOYERS, THE CENTRAL GOVT., STATE GOVTs,
MEDICAL PROFESSION & THE PARLIAMENT.
• STANDING COMMITTEE CONSTITUTED FROM AMONG
MEMBERS OF THE CORPORATION ACTS AS EXECUTIVE BODY.
• THE MEDICAL BENEFIT COUNCIL, A STATUARY BODY, ADVISES
THE CORPORATION ON MATTERS RELATED TO MEDICAL CARE
TO THE BENEFICIARIES.
• THE DIRECTOR GENERAL ACTS AS THE CHIEF EXECUTIVE
OFFICER OF THE CORPORATION.
• ESIC IS A PUBLIC AUTHORITY UNDER RTI ACT,2005.
• PROVISIONS OF THE ACT HAVE BEEN IMPLEMENTED IN ESIC
SINCE 12/10/2005.
• PUBLIC INFORMATION OFFICERS & APPELLATE AUTHORITIES
HAVE BEEN DESIGNATED IN HQRS. AND FIELD UNITS -
REGIONAL/SUB-REGIONAL/DIVISIONAL & BRANCH OFFICES,
AND ESIC HOSPITALS & DISPENSARIES etc.
• LIST OF CPIOs / APPELLATE AUTHORITIES IS AVAILABLE ON ESIC
WEBSITE.
IMPLEMENTATION OF RIGHT TO INFORMATION IN ESIC
CATEGORIES OF DOCUMENTS HELD IN ESIC
(A) ADMINISTRATION (ALL OFFICES)
a) PERSONAL RECORDS OF OFFICERS AND EMPLOYEES OF THE
CORPORATION SUCH AS SERVICE BOOK, SERVICE CARD, CONFIDENTIAL
REPORTS (APARS), PROBATION PROGRESS REPORTS PERSONAL FILES,
VARIOUS HYPOTHECATION DOCUMENTS FOR LOANS AND ADVANCES
TAKEN.
b) SENIORITY LIST
c) RECRUITMENT REGULATIONS
d) DPC MINUTES
e) INSTRUCTIONS ON ESTABLISHMENT MATTERS
f) RECORDS INVOLVING RECRUITMENT OF STAFF AND OFFICERS
g) RECORD OF ALL PURCHASES MADE, SERVICE AND MAINTENANCE OF
THE FURNITURE/FIXTURES AND EQUIPMENTS IN THE OFFICES,
DISPENSARIES AND HOSPITALS
……..CONTD.
ONLY IN HQRS. OFFICE
h) AGENDA/MINUTES OF MEETINGS OF ESI CORPORATION &
STANDING COMMITTEE OF ESIC.
i) LIST OF MEMBERS OF CORPORATION/STANDING COMMITTEE
WITH NAMES & CAPACITY IN WHICH THEY ARE REPRESENTED.
j) SANTIONED/IN-POSITION STRENGTH OF OFFICERS & STAFF IN
HQRS. OFFICE/DIFFERENT REGIONS/SUB-REGIONS AND OTHER
OFFICES.
k) LOCATION OF ESTABLISHMENTS
l) CONSTITUTION OF ESI CORPORATION/STANDING
COMMITTEE/MEDICAL BENEFIT COUNCIL.
(B) REVENUE BRANCH OF HQRS. OFFICE
a) INSTRUCTIONS ON REVENUE MATTERS
b) DATA ON MONTH WISE CONTIBUTION INCOME RECEIVED.
c) SUPREME COURT CASES.
D DOCUMENTS OF PHASED PROGRAMME FOR
IMPLEMENTATION OF SCHEME IN NEW AREAS.
e) DOCUMENTS RELATING TO IMPLEMENTATION OF SCHEME IN
AN AREA i.e. NOTIFICATIONS OF IMPLEMENTATION
(C) REVENUE BRANCHES OF REGIONAL OFFICES
(a) C-1 REGISTER CONTAINING DETAILS OF GENERAL AND
UNCOVERED(MARGINAL) UNITS.
(b) SC-15 REGISTER CONTAINING DETAILS OF INSPECTIONS DONE.
(c) FILES OF INDIVIDUAL EMPLOYER COVERED UNDER ESI ACT.
(d) PROCECUTION CASES FILED BY THE CORPORATION UNDER SECTION 84 AND 85
OF ESI ACT.
(e) CASES FILED BY THE EMPLOYERS UNDER SECTION 75 OF ESI ACT.
(f) MEDICAL BOARD REGISTER.
(g) CONSTITUTION OF MEDICAL BOARD.
(h) AGENDA AND MINUTES OF MEETINGS OF REGIONAL BOARDS.
(D) DOCUMENTS HELD IN BRANCH OFFICES
(a) RETURNS OF DECLARATION FORMS.
(b) DECLARATION FORM SUBMITTED IN RESPECT OF EACH EMPLOYEE.
(c) LIVE LIST OF IP’S WHO ARE ENTITLED TO MEDICAL BENEFIT.
(d) DETAILS OF BENEFITS AVAILED BY EACH EMPLOYEE FROM TIME TO
TIME.
(e) ALL REGULATION CERTIFICATES FURNISHED BY AN IP FOR BENEFIT
PAYMENT.
(f) ACCIDENT REPORTS AND ALL CORRESPONDING PAPERS.
(g) REGISTER FOR ALLOTMENT OF INSURANCE NUMBER.
(h) R.C. REGISTER.
(E) MEDICAL DIVISION (HQRS.) AND HOSPITALS
(i) MEDICAL DIVISION
(a) SANCTIONED STRENGTH MEDICAL/PARA-MEDICAL/AND ADMINISTRATIVE
PERSONNEL IN EACH ESIC HOSPITAL/DISPENSARY.
(b) AGENDA AND MINUTES OF MEETING OF MEDICAL BENEFIT COUNCIL.
(ii) HOSPITALS
(a) DUTY CHART OF GROUP A,B,C,D EMPLOYEES.
(b) RECORDS OF INDOOR PATIENTS.
(i) CENTRAL ADMISSION REGISTERS
(ii) DETAILS OF SURGERY DONE ON EACH DAY.
(iii) CENSUS OF IN-PATIENTS.
(iv) DAILY ATTENDANCE OF PATIENTS IN OPD.
(v) STATISTICAL DATA OF ADMISSION AND DISCHARGE OF
PATIENTS.
(vi) INDEXING-DIAGNOSTIC AND OPERATIONS CODING.
(vii) RECORDS OF RECEIPT AND DISTRIBUTION OF
DRUGS/DRESSINGS.
(F) FINANCE AND ACCOUNTS DIVISION IN HQRS. OFFICE
(i) INVESTMENT POLICY UNDER RULE 27 OF ESI CENTRAL RULES-1950.
(i) MONTHLY ACCOUNTS
(ii) RECEIPT BOOKS
(iii) BANK SCROLL
(iv) SCHEDULE SHEET
(G) PUBLIC RELATIONS BRANCH(HQRS. OFFICE)
(i) ANNUAL REPORTS OF ESIC.
(ii) ANNUAL ACCOUNTS.
RECEIPT & DISPOSAL OF REQUESTS FOR INFORMATION &
APPEALS (IN HQRs)
YEAR APPLICATIONS
RECEIVED
NO. OF
APPLICATION IN
WHICH
INFORMATION
PROVIDED
NO. OF
APPLICATION IN
WHICH
INFORMATION
DENIED
NO. OF 1ST
APPEALS
(DEPARTMENTAL)
NO. OF 2ND
APPEAL
(TO CIC)
2005-06 15 15 NIL NIL NIL
2006-07 119 118 1 19 2
2007-08 236 236 1 28 15
2008-09 451 451 NIL 32 16
2009-10 563 563 NIL 74 10
2010-11 627* 627 NIL 82 36
* TOTAL APPLICATION RECEIVED IN 2010-11 : 806
REQUESTS TRANSFERRED TO OTHER CPIO’S : 179
CASES IN WHICH INFORMATION PROVIDED : 627
RECEIPT & DISPOSAL OF REQUESTS FOR INFORMATION
& APPEALS (ALL OFFICES)
year
APPLICATIONS
RECEIVED
NO. OF
APPLICATION IN
WHICH
INFORMATION
PROVIDED
NO. OF
APPLICATION IN
WHICH
INFORMATION
DENIED
AMOUNT
RECEIVED
(APPLICATION
FEE & OTHER
CHARGES IN Rs.)
2005-06 108 106 2 6612
2006-07 840 812 28 32106
2007-08 1615 1578 37 47914
2008-09 2142 2082 60 41322
2009-10 2940 2834 106 53486
2010-11 3669 3532 137 57114
2009-10
ANNUAL ACTION PLAN (RTI) - 2011-12
• To provide Information sought by the applicants within 30 days.
• Applications seeking information on activities relating to other offices
be transferred to concerned offices within 5 days under intimation to
the applicant.
• To coordinate with deemed CPIOs for expeditious disposal of requests.
• To assist the 1st appellate authority (I.C. & M.C.) in timely disposal of
appeals.
• To liaise with the office of Central Information Commission in
connection with appeals/complaints preferred by appellants and to
comply with the decisions of the Commission.
• To compile annual return on RTI Matters and forward it to the Ministry
of Labor & Employment and to Central Information Commission.
• To up-date information related to RTI on ESIC website.
CHALLENGES & OPPURTINITIES
CHALLENGES:
• ADHERING TO TIME LIMIT FOR PROVIDING INFORMATION TO THE
CITIZENS.
• DIGITALIZING ALL RECORDS.
• DISSEMINATION OF ALL INFORMATION ON ESIC WEBSITE.
• REGULAR UPDATION OF INFORMATION ON THE WEBSITE.
OPPURTINITIES:
• COMPUTERISATION OF RECORDS BY USING INFORMATION
TECHNOLOGY.
• TRANSPARENCY IN ADMINISTRATION AND RESOLVING GRIEVANCES
WITHOUT RESORT TO COURT PROCEEDINGS.
• EMPOWERING STAKEHOLDERS TO PARTICIPATE IN DECISION
MAKING PROCESS.
• ELIMINATING CHANCES OF CORRUPTION.
SUGGESTIONS
(i) THE NUMBER OF POINTS ON WHICH INFORMATION IS DESIRED BY
THE APPLICANT MAY BE RESTRICTED TO MAXIMUM THREE PER
APPLICATION.
(ii) THE TIME LIMIT FOR PROVIDING INFORMATION BY THE PUBLIC
AUTHORITY SHALL BE 30 WORKING DAYS INSTEAD OF 30 DAYS.
(iii) PROVISION MAY BE MADE FOR SPECIAL PAY TO CPIO AS HIS
DUTIES INVOLVE EXTRA WORK IN ADDITION TO HIS NORMAL
DUTIES.
(iv) WHILE WORKING OUT DELAY FOR IMPOSING FINE, SATURDAY,
SUNDAY AND CLOSED DAYS SHALL BE EXCLUDED AND IF PART
INFORMATION HAS BEEN PROVIDED AMOUNT OF FINE SHOULD
BE REDUCED ACCORDINGLY.
22
“A customer is the most important visitor on our premises.
He is not dependent on us. We are dependent on him. he is
not an interruption on our work. He is the purpose of it. He
is not an outsider on our business. He is a part of it. We
are not doing him a favor by serving him. he is doing us a
favor by giving us an opportunity to do so” --
Mahatma Gandhi
THANK YOU.

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rtiPres270911.ppt

  • 1. RIGHT TO INFORMATION IN EMPLOYEES’ STATE INSURANCE CORPORATION (ESIC)
  • 2. ESIC - FUNCTIONS & DUTIES • ESI ACT, 1948 PROMULGATED BY PARLIAMENT IN THE YEAR 1948 IS THE FIRST MAJOR LEGISLATION ON SOCIAL SECURITY FOR INDUSTRIAL WORKERS. • IT PROVIDES MEDICAL CARE & CASH COMPENSATION TO WORKERS IN INSURABLE EMPLOYMENT IN EVENTUALITIES SUCH AS SICKNESS, MATERNITY, DISABLEMENT OR DEATH DUE TO EMPLOYMENT INJURY OR OCCUPATIONAL DISEASES. • THE ESI SCHEME IS BASED ON THE PRINCIPLE OF ‘POOLING OF RISKS & RESOURCES’ IN WHICH EVERY CONTRIBUTOR, AT ANY GIVEN POINT OF TIME, EMERGES AS A BENEFICIARY OR A BENEFACTOR AND SOCIETY, AT LARGE, IS THE NET GAINER.
  • 3. COVERAGE AND INFRASTRUCTURE • 1.55 CRORE INSURED PERSONS, 6.02 CRORE BENEFICIARIES. • 4.06 LACS FACTORIES & ESTABLISHMENTS IN 787 INDUSTRIAL CENTRES. • 29 STATES & UTs COVERED. • 57 REGIONAL/SUB-REGIONAL/DIVISIONAL OFFICES, AND 799 BRANCH AND PAY OFFICES. • 149 HOSPITALS, 42 ANNEXES (27739 BEDS), 1402 DISPENSARIES AND 44 ISM UNITS AND 1540 PANEL DOCTORS PROVIDE MEDICAL CARE.
  • 4. ADMINISTRATION OF THE SCHEME • NON-SEASONAL FACTORIES EMPLOYING 10 OR MORE EMPLOYEES, SHOPS, HOTELS, RESTAURANTS, CINEMAS INCLUDING PREVIEW THEATRES, ROAD MOTOR TRANSPORT AGENCIES & NEWSPAPER ESTABLISHMENTS EMPLOYING 20* OR MORE EMPLOYEES ARE COVERED. • EDUCATIONAL INSTITUTIONS AND PRIVATE MEDICAL INSTITUTIONS EMPLOYING 20* OR MORE EMPLOYEES ARE BEING COVERED. • MEDICAL SERVICES IN THE SCHEME ARE ADMINISTERED BY THE STATE GOVERNMENTS UNDER SECTION 58 OF ESI ACT. • IN DELHI & NOIDA – SCHEME IS RUN DIRECTLY BY ESI CORPORATION. • EMPLOYEES & THEIR FAMILIES ARE ENTITLED TO MEDICAL CARE FROM DAY ONE OF JOINING INSURABLE EMPLOYMENT. • MEDICAL BENEFIT IS UNIFORM & NEED BASED. CASH BENEFITS ARE PAID AS PER ENTITLEMENT. • WORKERS DRAWING WAGES UPTO Rs. 15000/ p.m. ARE COVERED. *Note: The threshold limit in respect of shops and other establishments has been brought down to 10 by eleven State Governments and other states are in the process of doing so.
  • 5. CONSTITUTION OF CORPORATION • THE CORPORATION COMPRISES REPRESENTATIVES OF EMPLOYEES, EMPLOYERS, THE CENTRAL GOVT., STATE GOVTs, MEDICAL PROFESSION & THE PARLIAMENT. • STANDING COMMITTEE CONSTITUTED FROM AMONG MEMBERS OF THE CORPORATION ACTS AS EXECUTIVE BODY. • THE MEDICAL BENEFIT COUNCIL, A STATUARY BODY, ADVISES THE CORPORATION ON MATTERS RELATED TO MEDICAL CARE TO THE BENEFICIARIES. • THE DIRECTOR GENERAL ACTS AS THE CHIEF EXECUTIVE OFFICER OF THE CORPORATION.
  • 6. • ESIC IS A PUBLIC AUTHORITY UNDER RTI ACT,2005. • PROVISIONS OF THE ACT HAVE BEEN IMPLEMENTED IN ESIC SINCE 12/10/2005. • PUBLIC INFORMATION OFFICERS & APPELLATE AUTHORITIES HAVE BEEN DESIGNATED IN HQRS. AND FIELD UNITS - REGIONAL/SUB-REGIONAL/DIVISIONAL & BRANCH OFFICES, AND ESIC HOSPITALS & DISPENSARIES etc. • LIST OF CPIOs / APPELLATE AUTHORITIES IS AVAILABLE ON ESIC WEBSITE. IMPLEMENTATION OF RIGHT TO INFORMATION IN ESIC
  • 7. CATEGORIES OF DOCUMENTS HELD IN ESIC (A) ADMINISTRATION (ALL OFFICES) a) PERSONAL RECORDS OF OFFICERS AND EMPLOYEES OF THE CORPORATION SUCH AS SERVICE BOOK, SERVICE CARD, CONFIDENTIAL REPORTS (APARS), PROBATION PROGRESS REPORTS PERSONAL FILES, VARIOUS HYPOTHECATION DOCUMENTS FOR LOANS AND ADVANCES TAKEN. b) SENIORITY LIST c) RECRUITMENT REGULATIONS d) DPC MINUTES e) INSTRUCTIONS ON ESTABLISHMENT MATTERS f) RECORDS INVOLVING RECRUITMENT OF STAFF AND OFFICERS g) RECORD OF ALL PURCHASES MADE, SERVICE AND MAINTENANCE OF THE FURNITURE/FIXTURES AND EQUIPMENTS IN THE OFFICES, DISPENSARIES AND HOSPITALS ……..CONTD.
  • 8. ONLY IN HQRS. OFFICE h) AGENDA/MINUTES OF MEETINGS OF ESI CORPORATION & STANDING COMMITTEE OF ESIC. i) LIST OF MEMBERS OF CORPORATION/STANDING COMMITTEE WITH NAMES & CAPACITY IN WHICH THEY ARE REPRESENTED. j) SANTIONED/IN-POSITION STRENGTH OF OFFICERS & STAFF IN HQRS. OFFICE/DIFFERENT REGIONS/SUB-REGIONS AND OTHER OFFICES. k) LOCATION OF ESTABLISHMENTS l) CONSTITUTION OF ESI CORPORATION/STANDING COMMITTEE/MEDICAL BENEFIT COUNCIL.
  • 9. (B) REVENUE BRANCH OF HQRS. OFFICE a) INSTRUCTIONS ON REVENUE MATTERS b) DATA ON MONTH WISE CONTIBUTION INCOME RECEIVED. c) SUPREME COURT CASES. D DOCUMENTS OF PHASED PROGRAMME FOR IMPLEMENTATION OF SCHEME IN NEW AREAS. e) DOCUMENTS RELATING TO IMPLEMENTATION OF SCHEME IN AN AREA i.e. NOTIFICATIONS OF IMPLEMENTATION
  • 10. (C) REVENUE BRANCHES OF REGIONAL OFFICES (a) C-1 REGISTER CONTAINING DETAILS OF GENERAL AND UNCOVERED(MARGINAL) UNITS. (b) SC-15 REGISTER CONTAINING DETAILS OF INSPECTIONS DONE. (c) FILES OF INDIVIDUAL EMPLOYER COVERED UNDER ESI ACT. (d) PROCECUTION CASES FILED BY THE CORPORATION UNDER SECTION 84 AND 85 OF ESI ACT. (e) CASES FILED BY THE EMPLOYERS UNDER SECTION 75 OF ESI ACT. (f) MEDICAL BOARD REGISTER. (g) CONSTITUTION OF MEDICAL BOARD. (h) AGENDA AND MINUTES OF MEETINGS OF REGIONAL BOARDS.
  • 11. (D) DOCUMENTS HELD IN BRANCH OFFICES (a) RETURNS OF DECLARATION FORMS. (b) DECLARATION FORM SUBMITTED IN RESPECT OF EACH EMPLOYEE. (c) LIVE LIST OF IP’S WHO ARE ENTITLED TO MEDICAL BENEFIT. (d) DETAILS OF BENEFITS AVAILED BY EACH EMPLOYEE FROM TIME TO TIME. (e) ALL REGULATION CERTIFICATES FURNISHED BY AN IP FOR BENEFIT PAYMENT. (f) ACCIDENT REPORTS AND ALL CORRESPONDING PAPERS. (g) REGISTER FOR ALLOTMENT OF INSURANCE NUMBER. (h) R.C. REGISTER.
  • 12. (E) MEDICAL DIVISION (HQRS.) AND HOSPITALS (i) MEDICAL DIVISION (a) SANCTIONED STRENGTH MEDICAL/PARA-MEDICAL/AND ADMINISTRATIVE PERSONNEL IN EACH ESIC HOSPITAL/DISPENSARY. (b) AGENDA AND MINUTES OF MEETING OF MEDICAL BENEFIT COUNCIL. (ii) HOSPITALS (a) DUTY CHART OF GROUP A,B,C,D EMPLOYEES. (b) RECORDS OF INDOOR PATIENTS. (i) CENTRAL ADMISSION REGISTERS (ii) DETAILS OF SURGERY DONE ON EACH DAY. (iii) CENSUS OF IN-PATIENTS. (iv) DAILY ATTENDANCE OF PATIENTS IN OPD. (v) STATISTICAL DATA OF ADMISSION AND DISCHARGE OF PATIENTS. (vi) INDEXING-DIAGNOSTIC AND OPERATIONS CODING. (vii) RECORDS OF RECEIPT AND DISTRIBUTION OF DRUGS/DRESSINGS.
  • 13. (F) FINANCE AND ACCOUNTS DIVISION IN HQRS. OFFICE (i) INVESTMENT POLICY UNDER RULE 27 OF ESI CENTRAL RULES-1950. (i) MONTHLY ACCOUNTS (ii) RECEIPT BOOKS (iii) BANK SCROLL (iv) SCHEDULE SHEET (G) PUBLIC RELATIONS BRANCH(HQRS. OFFICE) (i) ANNUAL REPORTS OF ESIC. (ii) ANNUAL ACCOUNTS.
  • 14. RECEIPT & DISPOSAL OF REQUESTS FOR INFORMATION & APPEALS (IN HQRs) YEAR APPLICATIONS RECEIVED NO. OF APPLICATION IN WHICH INFORMATION PROVIDED NO. OF APPLICATION IN WHICH INFORMATION DENIED NO. OF 1ST APPEALS (DEPARTMENTAL) NO. OF 2ND APPEAL (TO CIC) 2005-06 15 15 NIL NIL NIL 2006-07 119 118 1 19 2 2007-08 236 236 1 28 15 2008-09 451 451 NIL 32 16 2009-10 563 563 NIL 74 10 2010-11 627* 627 NIL 82 36 * TOTAL APPLICATION RECEIVED IN 2010-11 : 806 REQUESTS TRANSFERRED TO OTHER CPIO’S : 179 CASES IN WHICH INFORMATION PROVIDED : 627
  • 15. RECEIPT & DISPOSAL OF REQUESTS FOR INFORMATION & APPEALS (ALL OFFICES) year APPLICATIONS RECEIVED NO. OF APPLICATION IN WHICH INFORMATION PROVIDED NO. OF APPLICATION IN WHICH INFORMATION DENIED AMOUNT RECEIVED (APPLICATION FEE & OTHER CHARGES IN Rs.) 2005-06 108 106 2 6612 2006-07 840 812 28 32106 2007-08 1615 1578 37 47914 2008-09 2142 2082 60 41322 2009-10 2940 2834 106 53486 2010-11 3669 3532 137 57114
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  • 19. ANNUAL ACTION PLAN (RTI) - 2011-12 • To provide Information sought by the applicants within 30 days. • Applications seeking information on activities relating to other offices be transferred to concerned offices within 5 days under intimation to the applicant. • To coordinate with deemed CPIOs for expeditious disposal of requests. • To assist the 1st appellate authority (I.C. & M.C.) in timely disposal of appeals. • To liaise with the office of Central Information Commission in connection with appeals/complaints preferred by appellants and to comply with the decisions of the Commission. • To compile annual return on RTI Matters and forward it to the Ministry of Labor & Employment and to Central Information Commission. • To up-date information related to RTI on ESIC website.
  • 20. CHALLENGES & OPPURTINITIES CHALLENGES: • ADHERING TO TIME LIMIT FOR PROVIDING INFORMATION TO THE CITIZENS. • DIGITALIZING ALL RECORDS. • DISSEMINATION OF ALL INFORMATION ON ESIC WEBSITE. • REGULAR UPDATION OF INFORMATION ON THE WEBSITE. OPPURTINITIES: • COMPUTERISATION OF RECORDS BY USING INFORMATION TECHNOLOGY. • TRANSPARENCY IN ADMINISTRATION AND RESOLVING GRIEVANCES WITHOUT RESORT TO COURT PROCEEDINGS. • EMPOWERING STAKEHOLDERS TO PARTICIPATE IN DECISION MAKING PROCESS. • ELIMINATING CHANCES OF CORRUPTION.
  • 21. SUGGESTIONS (i) THE NUMBER OF POINTS ON WHICH INFORMATION IS DESIRED BY THE APPLICANT MAY BE RESTRICTED TO MAXIMUM THREE PER APPLICATION. (ii) THE TIME LIMIT FOR PROVIDING INFORMATION BY THE PUBLIC AUTHORITY SHALL BE 30 WORKING DAYS INSTEAD OF 30 DAYS. (iii) PROVISION MAY BE MADE FOR SPECIAL PAY TO CPIO AS HIS DUTIES INVOLVE EXTRA WORK IN ADDITION TO HIS NORMAL DUTIES. (iv) WHILE WORKING OUT DELAY FOR IMPOSING FINE, SATURDAY, SUNDAY AND CLOSED DAYS SHALL BE EXCLUDED AND IF PART INFORMATION HAS BEEN PROVIDED AMOUNT OF FINE SHOULD BE REDUCED ACCORDINGLY.
  • 22. 22 “A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. he is not an interruption on our work. He is the purpose of it. He is not an outsider on our business. He is a part of it. We are not doing him a favor by serving him. he is doing us a favor by giving us an opportunity to do so” -- Mahatma Gandhi