Personal Information
Organization / Workplace
Israel Israel
Occupation
Business Development
Industry
Consulting / Advisory
Website
www.bdo.co.il
About
Gideon Cohen has over 15 years of experience in developing software solutions in the customer listening and management field. He is an expert in the fields of Customer Experience Management and Social Media Marketing.
Tags
voc
customer success
csm
customer experience
customer service
customer satisfaction
opearational_excellence
robots
industry_4.0
industry
voice of customer
bdo
bdo customer management
nps
panaya
suppo
b2b customer_service
b2b voc voice_of_customer saas customer_experienc
b2b customer_success customer_experience support c
b2b customer_success saas customer_experience voc
roi
See more
Presentations
(11)Personal Information
Organization / Workplace
Israel Israel
Occupation
Business Development
Industry
Consulting / Advisory
Website
www.bdo.co.il
About
Gideon Cohen has over 15 years of experience in developing software solutions in the customer listening and management field. He is an expert in the fields of Customer Experience Management and Social Media Marketing.
Tags
voc
customer success
csm
customer experience
customer service
customer satisfaction
opearational_excellence
robots
industry_4.0
industry
voice of customer
bdo
bdo customer management
nps
panaya
suppo
b2b customer_service
b2b voc voice_of_customer saas customer_experienc
b2b customer_success customer_experience support c
b2b customer_success saas customer_experience voc
roi
See more