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Date: 14th August 2013
Creator: W&S research team
REPORT ON COOKING OIL
MARKET
Research time: 6th May – 8th June 2013
Based on Vinaresearch’s panellists
Research information
 Research method : Quantitative – Online research
 Timing : 3rd – 15th May 2013
 Sample size : 1,038
 Research area : Nationwide
 Target : Female aged 20 years old and over
Main decision maker and main buyer of cooking oil product
 Research objectives : Tracking changes in cooking oil market after 1 year
 Sampling method : Internet sampling
Member profile
44.3
47.2
8.5
Age group
16 - 24 years old (Code
1~3)
25 - 34 years old (Code
4,5)
35 years old and over
(Code 6~8)
16.4
43.3
40.3
Monthly Household Income
Lower (Under 7 mil.
VND)
Middle (7 - under 10
mil. VND)
Upper (10 mil. VND
and over)
58.3
41.7
Marital Status
Single
Married
39.9
60.1
Gender
Male
Female
Unit: %
Part I – Cooking Oil Market 2013
A – Consumer usage and attitude
1. Types of cooking oil – Soybean oil is the most familiar cooking oil type
• Upon 10 surveyed people, there are more than 9 who know about [Soybean oil]. [Sesame oil] comes next with 82% of the respondents
aware of it, followed by [Olive] with 81.9%. [Corn oil] has the lowest awareness with only 8.0%.
• Besides [Soybean oil], the respondents in all areas know about [Sesame oil] and [Olive] well. Unlike the respondents from the other
two areas, more respondents in the South know about [Olive] than [Sesame oil]. Interestingly, there are relatively more respondents in
the South who know about [Olive] than those in the Central and the North who know about [Sesame Oil].
• All age groups show a similarity in their recognition of available types of cooking oil. However, the youngest group (20-29 years old)
is a bit short as noticeably fewer of them know about [Sunflower oil] and [Canola].
• All income groups are most aware of [Soybean oil] with the awareness level of 90.7% for the Lower income group, 96.6% for the
Middle income group and 95.2% for the Upper income group. The Lower income group shows an uneasy fact that they know less
about available types of cooking oil than the other two groups, and their awareness level is considerably lower.
2. Suitable type of cooking oil – Soybean oil is the most suitable cooking oil type
• The most suitable type of cooking oil for most of the respondents is [Soybean oil] with 74.3%. [Olive] comes next with 51.9%,
followed by [Sesame oil] with 37.7%. Only 2.2% of the respondents think [Corn oil] is suitable for them.
• All groups choose [Soybean] as the best type of cooking oil for them, followed by [Olive] and [Sesame oil]. The chart pattern for the
three geographic groups closely imitates the unsegregated chart and there is no major difference among geographic areas, indicating
that geographic factor doesn’t affect the respondents’ perception of cooking oil suitability.
• The majority of the respondents choose [Soybean oil] as the most suitable type of cooking oil for them, regardless of age. Besides,
[Olive] and [Sesame oil] are still well recognized as they are correspondingly ranked at the second and third position. While the oldest
group has a rather similar perception of cooking oil suitability as the other two age groups, their perception on the suitability of [Olive]
and [Sesame oil] is noticeably lower.
Part I – Cooking Oil Market 2013
A – Consumer usage and attitude
2. Suitable type of cooking oil [Conti.]
• The majority of the respondents choose [Soybean oil] as the most suitable type of cooking oil for them, regardless of age. Besides,
[Olive] and [Sesame oil] are still well recognized as they are correspondingly ranked at the second and third position. While the oldest
group has a rather similar perception of cooking oil suitability as the other two age groups, their perception on the suitability of [Olive]
and [Sesame oil] is noticeably lower.
3. Places for buying cooking oil – More than 4/5 respondents buy cooking oil products at Supermarket
• 83.9% of the respondents buy cooking oil from [Supermarkets], 62.4% from [Grocery] and 37.3% from [Market]. [Convenient
store], [Store specializing in selling cooking oil], [One-price store] and [Online shopping] all have their shares, but the last two are
negligible.
• The Northern group likes [Convenient store] more and [Market] less than the Southern and Middle groups. The cooking oil
purchasing location is quite similar in all three areas except for [Convenient store] and [Market]. Relatively, more respondents from
the North buy cooking oil from [Convenient store] and fewer of them buy from [Market] than the respondents from the other two
areas.
• The pattern of cooking oil purchasing location is quite similar for all three age groups, except the youngest group. All three age groups
buy oil from [Grocery] and [Market] second- and third-most often, and noticeably more respondents from the youngest group buy
cooking oil from these two locations.
• All three groups show no distinctive difference in their choice of where to buy cooking oil. Although the lines cross, there is still no
significant or noticeable discrepancy.
4. Volume and price for the latest purchase – 1-liter bottle with the price of under 50,000 VND is mostly preferred
• More than half of the respondents tend to buy cooking oil in 2-liter bottles and smaller, with the price disperses between [Under
50,000VND] and [50,000-99,999VND]. In particular, [1 liter] is the most common volume with the price of [Under 50,000 VND].
Part I – Cooking Oil Market 2013
A – Consumer usage and attitude
4. Volume and price for the latest purchase [Conti.]
• More than half of the respondents tend to buy cooking oil in 2-liter bottles and smaller, with the price disperses between [Under
50,000VND] and [50,000-99,999VND]. 1-, 2- and 5-liter bottles are the most common.
• In the last time the Northern respondents purchased cooking oil, 149 of them chose [1-liter bottle], 125 of them chose [2-liter] bottle
and 130 of them chose [5-liter] bottle. For comparison, the number of respondents purchasing cooking oil in those three sizes are,
respectively, 46, 22, 38 for the Middle group and 204, 89, 73 for the Southern group. In short, the Northern group tends to buy
relatively more [2-liter] and [5-liter] size than the other two areas.
• 326 of the youngest group chose [1-liter] bottle and 320 of them (41% of the youngest group) chose [2-liter] or [5-liter] bottle. On the
other hand, in the last time the respondents from the other two age groups purchased cooking oil, 73 of them (28% of the middle and
oldest groups) chose [1-liter] bottle and 157 of them (61% of the middle and oldest groups) chose [2-liter] or [5-liter] bottle.
• The last time the respondents from the Lower income group purchased cooking oil, 83 of them (48% of this group) chose [1-liter]
bottle and 51 of them (30% of this group) chose [2-liter] or [5-liter] bottle. On the other hand, the last time making purchase of
cooking oil, 160 (39%) of the Middle income respondents chose 1-liter bottle and 191 (46%) of them chose [2-liter] or [5-liter] bottle.
The choice of the Upper income respondents is even more different, with only 156 (34%) of them chose 1-liter bottle and 235 (52%)
of them chose [2-liter] or [5-liter] bottle.
Part I – Cooking Oil Market 2013
B – Brand awareness and brand usage
1. Top 3 cooking oil brands – Neptune is firstly recalled by most respondents
• As evident in the chart, [Neptune] is at the top with 37.7% of the respondents who are able to recall its brand first when being asked
spontaneously. This brand also takes the first position in Second In Mind category with 23.1%. The first position for Third In Mind of
the respondents is [Tuong An] with 14.3%.
• While most Northern and Middle respondents recall [Neptune] first with the respective percentage of 49.5% and 31.7%, [Tuong An]
scores the highest in TOM with 45.5% of the Southern group. At Second In Mind, [Simply] is the winning brand with 26.5% votes
from Northern group whereas [Neptune] prevails in both the Middle and Southern groups. In terms of Third in mind, [Tuong An] has
the highest percentage in both the Northern and Middle groups while [Simply] is better recognized in Southern group with 10.8%.
• More than 3 in 10 respondents from the youngest and oldest group recall [Neptune] first, while 32.5% of the respondents from the
Middle group recall [Tuong An] first. In terms of Second In Mind, [Neptune] is the winner in all three age groups with the respective
percentage of 21.2%, 28.6% and 30.9%. In the Third in mind category, [Tuong An] scores the highest in all three age groups.
• [Neptune] brand is the first to be recalled by all three SEC groups. Moreover, it is arguably the winner in Second in Mind category,
taking over the Upper income group, breaking even with [Tuong An] in Lower income group and losing with only 1.2% short to
[Simply] in Middle income group. In the Third in Mind category, [Tuong An] wins the Upper and Middle income groups and is just a
bit short of 0.6% to [Simply] in Lower income group
2. Total awareness of cooking oil brands – 92.7% respondents know Tuong An
• Almost all of the surveyed people know about [Tuong An] and [Neptune]. [Tuong An] has the highest percentage of 92.7%, closely
followed by [Neptune] at 91.0%. [Simply], [Meizan], and [Cai Lan] come next at 79.1%, 72.8%, and 70.3% respectively.
• While [Tuong An] and [Neptune] are the most and second-most well-known brands of cooking oil among the Middle and Southern
respondents, the order is reversed for those from the North. [Simply], [Meizan] and [Cai Lan] take the next three positions in all three
areas. Although being known to 42% of the respondents from the North and 35.8% of the respondents from the Middle, [Trang An] is
not even in the top 10 best known brands in the South.
Part I – Cooking Oil Market 2013
B – Brand awareness and brand usage
2. Total awareness of cooking oil brands [Conti.]
• [Tuong An] and [Neptune] are still best-known among age groups with [Tuong An] tightly wins over and take the first place.
[Simply], [Meizan] and [Cai Lan] are still well-known across age groups although there is a small change of order in the youngest
group from that of the other two age groups.
• [Tuong An] and [Neptune] still take the top two positions across income groups and compete neck-to-neck for the first position.
[Tuong An] is better known in the Lower and Middle income groups, losing to [Neptune] by a mere 0.2% in the Upper income group.
However, [Tuong An]’s lead in the Lower and Middle income groups is not significant either. [Simply], [Meizan] and [Cai Lan] also
take the next three positions with a different order in the Lower income group.
3. Past brand – Neptune had the highest percentage of quitting in the past
• 37.8% of the respondents choose [Neptune] as the brand they did not continue using. 18% of the respondents chose to leave [Tuong
An], 16.6% chose to leave [Simply] and a total of 75.9% of the respondents have changed their main cooking oil brand.
• In the North, more respondents have switched to a new brand from [Neptune] and [Simply], while in the Middle and the South, more
respondents have switched from [Neptune] and [Tuong An]. Considerably more respondents in the North decided to switch from
[Neptune] than the other two areas.
• More respondents from all three age groups chose to stop using [Neptune]. [Tuong An] and [Cai Lan] take the next two positions in
losing consumers in the youngest and middle groups, while [Tuong An] and [Cai Lan] and [Simply] are chosen for these positions in
the oldest group.
• Many respondents from three income groups decided to switch from these three brands. [Meizan], [Marvela] and [Cai Lan] also have
respondents stop using their brands but in smaller numbers.
Part I – Cooking Oil Market 2013
B – Brand awareness and brand usage
4. Brand used most often – Neptune, Simply and Tuong An are top three brands used most often
• 3 out of 10 respondents are using [Neptune], followed by [Simply] with 25.3%. [Tuong An] takes the third place with 22.3%. Only a
few of the respondents are using other brands such as [Co.opmart], [Otran], [Kiddy] or [Nutra Omega-3].
• [Neptune] is currently used by more respondents from the North and the Middle, closely followed by [Simply]. [Tuong An] takes the
fourth position in the North with 6.4% and the third position in the Middle with 18.7%. In the South, [Tuong An] manages to take the
first position with 40.1% and also creates a big gap of 15.8% with the runner-up [Neptune].
• While [Neptune] is able to put [Simply] in the runner-up position in the youngest group, [Simply] wins in the other two age groups.
[Neptune] is 12% ahead of [Simply] in the youngest group, but [Simply] can only stay ahead of [Neptune] with 5.4% and 1.8% in the
other two age groups. Meanwhile, [Tuong An] is firmly put in the third position in all three age groups.
• While the Middle and Upper income groups show a strong favor to [Neptune], then [Simply] and [Truong An], the Lower income
group chooses otherwise. [Tuong An] takes the lead in this group, followed by [Neptune] and [Simply]. However, these three brands
do not have big gaps between them in the Lower income group like they do in the other two groups.
5. Future brand – 82.0% respondents intends to change to use another brand and Simply is the brand they are looking for
• 75.9% of the respondents have changed their brands. Still, 82% of them intend to do so again in the future. [Simply] is chosen by
26.6% of the respondents as their future brand, closely followed by [Neptune] at 23.3%. Far behind is [Tuong An] with only 13.7% of
the respondent intend to switch and use it in the future.
• More respondents in the Middle and the South intend to change their cooking oil brand to [Neptune], then [Simply] and [Tuong An].
The Northern respondents tend to switch to [Simply] more than [Neptune] or [Tuong An]. [Tuong An] is chosen by only 9.7% of the
Northern respondents as their future brand, while that number is 16% for the Middle respondents and 17.5% for the Southern
respondents.
Part I – Cooking Oil Market 2013
B – Brand awareness and brand usage
5. Future brand [Conti.]
• [Simply] is taking the lead as the new brand when the respondents switch, with a not very safe distance from [Neptune]. While the
youngest and the middle aged groups are a little more likely to switch to [Simply], the oldest group shows the tendency for both
[Neptune] and [Simply].
• All three income groups tend to switch to [Simply] with [Neptune] and [Tuong An] are next in order. Except for that the intention of
switching to other less well-known brands is all different, all three income groups enjoy a rare agreement as to the order of the 3
major brands that they should use in the future.
6. Coverage of dominant brands – Top brands in the market has a sign of loosing points in front of respondents
• [Tuong An], [Neptune], [Meizan] and [Cai Lan] are showing a negative sign as their coverage in the future is lower than that in the
present and the past. [Simply] is the only major brand which has more coverage on respondents in the future.
Part II – MARKET 2012 VS. 2013
[1] Supermarket is not the dominant channel anymore in 2013
In 2012, the percentage of [Supermarket] is likely to dominate purchasing channels with 72.0%. However, it is threaten by the increase of
other channels such as [Grocery], [Convenient store] and [Market].
[2] This year, fewer respondents recall Tuong An and Simply first
When being asked spontaneously, there are relatively more respondents who recall [Neptune] first compared to 2012, while [Simply] and
[Tuong An] have noticeably fewer respondents who recall them. The net result is that [Neptune] has taken the top position from [Tuong
An] for TOM category.
[3] Respondents’awareness of major cooking oil brands has decreased
The relative number of respondents who are aware of the more popular brands like [Tuong An], [Neptune] and [Simply] has decreased
from that of 2012. On the other hand, the less popular brands like [Cai Lan], [Kiddy], [Chinsu] now have relatively more respondents
who are aware of them.
[4] Neptune, Simply and Tuong An all have more potential consumers in 2013 than in 2012
While the percentage of respondents who have used or are currently using these three brands has not significantly changed since 2012, the
percentage of respondents who intend to use them in the future has considerably improved.
Research findings
1
PART I – COOKING OIL MARKET 2013
2
PART II – MARKET 2012 VS. 2013
C. Research findings
1
PART I – COOKING OIL MARKET 2013
A – Consumer usage and attitude
1. Types of cooking oil
2. Suitable type of cooking oil
3. Places for buying cooking oil products
4. Volume and price for the latest purchase
B – Brand awareness and brand usage
1. Top 3 cooking oil brands
2. Awareness of cooking oil brands
3. Past brand
4. Brand used most often
5. Future brand
6. Popularity of dominant brands
1. Types of cooking oil
[Soybean oil] is most familiar to the surveyed people
Upon 10 surveyed people, there are more than 9 who know about [Soybean oil]. [Sesame oil] comes next with 82% of the respondents aware of it,
followed by [Olive] with 81.9%. [Corn oil] has the lowest awareness with only 8.0%.
 Q. Please tell us what kind of cooking oil you know in the list below? [MA] Based on n=1,036 know clearly about types of cooking oil
95.0
82.0 81.9
47.7
39.0
8.0
2.8
Soybean oil Sesame oil Olive Sunflower oil Canola Corn oil Others
0.0
20.0
40.0
60.0
80.0
100.0
Unit: % [Figure 1.1] Customer awareness on types of cooking oil
1. Types of cooking oil
[Olive] is better known in Southern area
Besides [Soybean oil], the respondents in all areas know about [Sesame oil] and [Olive] well. Unlike the respondents from the other two areas, more
respondents in the South know about [Olive] than [Sesame oil]. Interestingly, there are relatively more respondents in the South who know about [Olive]
than those in the Central and the North who know about [Sesame Oil].
[Figure 1.2] Customer Awareness on types of cooking oil – By Area
Soybean oil Sesame oil Olive Sunflower oil Canola Corn oil Others
Northern (n=469) 96.2 82.3 81.9 48.2 38.4 8.3 3.0
Middle (n=123) 91.9 81.3 74.0 42.3 34.1 11.4 2.4
Southern (n=444) 94.6 82.0 84.2 48.6 41.0 6.8 2.7
0.0
20.0
40.0
60.0
80.0
100.0
 Q. Please tell us what kind of cooking oil you know in the list below? [MA] Based on n=1,036 know clearly about types of cooking oil
Unit: %
1. Types of cooking oil
There is a similarity in the recognition of cooking oil types among age groups.
All age groups show a similarity in their recognition of available types of cooking oil. However, the youngest group (20-29 years old) is a bit short as
noticeably fewer of them know about [Sunflower oil] and [Canola].
[Figure 1.3] Customer awareness on types of cooking oil – By Age
Soybean oil Olive Sesame oil Sunflower oil Canola Corn oil Others
20 - 29 years old (n=779) 94.1 80.7 80.5 44.8 35.3 7.4 2.8
30 - 39 years old (n=202) 99.0 87.6 87.6 56.4 50.5 10.4 3.0
40 years old and over (n=55) 92.7 78.2 83.6 56.4 49.1 7.3 1.8
0.0
20.0
40.0
60.0
80.0
100.0
 Q. Please tell us what kind of cooking oil you know in the list below? [MA] Based on n=1,036 know clearly about types of cooking oil
Unit: %
1. Types of cooking oil
The Lower income group is less aware of available types of cooking oil.
All income groups are most aware of [Soybean oil] with the awareness level of 90.7% for the Lower income group, 96.6% for the Middle income group
and 95.2% for the Upper income group. The Lower income group shows an uneasy fact that they know less about available types of cooking oil than the
other two groups, and their awareness level is considerably lower.
[Figure 1.4] Customer awareness on types of cooking oil – By SEC
Soybean oil Sesame oil Olive Sunflower oil Canola Corn oil Others
Lower (n=172) 90.7 73.8 69.8 31.4 26.7 8.7 3.5
Middle (n=409) 96.6 82.9 82.6 49.6 39.4 7.8 2.7
Upper (n=455) 95.2 84.4 85.9 52.1 43.3 7.9 2.6
0.0
20.0
40.0
60.0
80.0
100.0
 Q. Please tell us what kind of cooking oil you know in the list below? [MA] Based on n=1,036 know clearly about types of cooking oil
Unit: %
2. Suitable type of cooking oil
The majority of 1,036 respondents think [Soybean oil] is most suitable for them
The most suitable type of cooking oil for most of the respondents is [Soybean oil] with 74.3%. [Olive] comes next with 51.9%, followed by [Sesame oil]
with 37.7%. Only 2.2% of the respondents think [Corn oil] is suitable for them.
 Q. Please tell us which type of cooking oil is best for you? [SA] Based on n=1,036 know clearly about types of cooking oil
74.3
51.9
37.7
17.4
14.4
2.2 2.5
Soybean oil Olive Sesame oil Sunflower oil Canola Corn oil Others
0.0
20.0
40.0
60.0
80.0
100.0
Unit: % [Figure 2.1] Suitable type of cooking oil
2. Suitable type of cooking oil
There is no significant difference among geographic groups
All groups choose [Soybean] as the best type of cooking oil for them, followed by [Olive] and [Sesame oil]. The chart pattern for the three geographic
groups closely imitates the unsegregated chart and there is no major difference among geographic areas, indicating that geographic factor doesn’t affect
the respondents’ perception of cooking oil suitability.
[Figure 2.2] Suitable type of cooking oil – By Area
Soybean oil Olive Sesame oil Sunflower oil Canola Corn oil Others
Northern (n=469) 75.9 50.7 38.2 20.0 15.8 3.2 1.3
Middle (n=123) 75.6 48.0 37.4 13.8 8.9 1.6 7.3
Southern (n=444) 72.3 54.3 37.4 15.5 14.4 1.4 2.5
0.0
20.0
40.0
60.0
80.0
100.0
 Q. Please tell us which type of cooking oil is best for you? [SA] Based on n=1,036 know clearly about types of cooking oil
Unit: %
2. Suitable type of cooking oil
[Soybean oil] is still the top choice regardless of age
The majority of the respondents choose [Soybean oil] as the most suitable type of cooking oil for them, regardless of age. Besides, [Olive] and [Sesame
oil] are still well recognized as they are correspondingly ranked at the second and third position. While the oldest group has a rather similar perception of
cooking oil suitability as the other two age groups, their perception on the suitability of [Olive] and [Sesame oil] is noticeably lower.
[Figure 2.3] Suitable type of cooking oil – By Age
Soybean oil Olive Sesame oil Sunflower oil Canola Corn oil Others
20 - 29 years old (n=779) 72.5 54.2 37.7 17.3 12.7 2.1 2.1
30 - 39 years old (n=202) 79.2 49.0 41.1 18.3 19.3 3.0 3.5
40 years old and over (n=55) 81.8 30.9 25.5 14.5 20.0 1.8 5.5
0.0
20.0
40.0
60.0
80.0
100.0
 Q. Please tell us which type of cooking oil is best for you? [SA] Based on n=1,036 know clearly about types of cooking oil
Unit: %
2. Suitable type of cooking oil
Monthly household income does not affect respondents’ choices
There is no change when analyzing the respondents’ perception of cooking oil suitability by SEC. In details, [Soybean oil] still scores the highest at
78.5% for the Lower income group, 78.0% for the Middle income group and 69.5% for the Upper income group. The SEC chart patterns closely follow
the unsegregated chart and there is no major difference among SEC groups, indicating SEC factor doesn’t affect consumer’s perception of cooking oil
suitability.
[Figure 2.4] Suitable type of cooking oil – By SEC
Soybean oil Olive Sesame oil Sunflower oil Canola Corn oil Others
Lower (n=172) 78.5 44.2 33.7 11.6 10.5 4.1 3.5
Middle (n=409) 78.0 52.1 37.9 21.3 15.2 1.5 2.2
Upper (n=455) 69.5 54.7 39.1 16.0 15.2 2.2 2.4
0.0
20.0
40.0
60.0
80.0
100.0
 Q. Please tell us which type of cooking oil is best for you? [SA] Based on n=1,036 know clearly about types of cooking oil
Unit: %
3. Places for buying cooking oil
Supermarkets are the dominant retailer of cooking oil
83.9% of the respondents buy cooking oil from [Supermarkets], 62.4% from [Grocery] and 37.3% from [Market]. [Convenient store], [Store
specializing in selling cooking oil], [One-price store] and [Online shopping] all have their shares, but the last two are negligible.
 Q. Please tell us where you usually buy cooking oil for your family? [MA] Based on n=1,038
83.9
62.4
37.3
28.4
15.2
2.1 0.9 0.2
Supermarket Grocery Market Convenient store Store specializing
in selling cooking
oil
One-price store Online shopping Others
0.0
20.0
40.0
60.0
80.0
100.0
Unit: % [Figure 3.1] Places for buying cooking oil
3. Places for buying cooking oil
The Northern group likes [Convenient store] more and [Market] less…
… than the Southern and Middle groups. The cooking oil purchasing location is quite similar in all three areas except for [Convenient store] and
[Market]. Relatively, more respondents from the North buy cooking oil from [Convenient store] and fewer of them buy from [Market] than the
respondents from the other two areas.
 Q. Please tell us where you usually buy cooking oil for your family? [MA] Based on n=1,038
Supermarket Grocery
Convenient
store
Market
Store
specializing in
selling cooking
oil
One-price store
Online
shopping
Others
Nothern (n=471) 82.2 63.3 36.7 29.1 18.3 1.3 0.8 0.4
Central (n=123) 74.0 71.5 18.7 47.2 18.7 4.1 0.0 0.0
Southern (n=444) 88.5 59.0 22.3 43.2 11.0 2.5 1.1 0.0
0.0
20.0
40.0
60.0
80.0
100.0
Unit: % [Figure 3.2] Places for buying cooking oil – By Area
3. Places for buying cooking oil
The youngest group prefers buying cooking oil from [Grocery] and [Market]
The pattern of cooking oil purchasing location is quite similar for all three age groups, except the youngest group. All three age groups buy oil from
[Grocery] and [Market] second- and third-most often, and noticeably more respondents from the youngest group buy cooking oil from these two
locations.
 Q. Please tell us where you usually buy cooking oil for your family? [MA] Based on n=1,038
Supermarket Grocery Market
Convenient
store
Store
specializing
in selling
cooking oil
One-price
store
Online
shopping
Others
20 - 29 years old (n=780) 83.5 65.9 39.2 29.7 16.2 2.1 0.9 0.1
30 - 39 years old (n=203) 85.7 53.2 31.0 25.1 13.3 2.5 1.0 0.5
40 years old and over (n=55) 83.6 47.3 32.7 21.8 9.1 1.8 0.0 0.0
0.0
20.0
40.0
60.0
80.0
100.0
Unit: % [Figure 3.3] Places for buying cooking oil – By Age
3. Places for buying cooking oil
Income groups have similar choice of their cooking oil vendors
All three groups show no distinctive difference in their choice of where to buy cooking oil. Although the lines cross, there is still no significant or
noticeable discrepancy.
 Q. Please tell us where you usually buy cooking oil for your family? [MA] Based on n=1,038
Supermarket Grocery Market
Convenient
store
Store
specializing in
selling cooking
oil
One-price store
Online
shopping
Others
Lower (n=172) 80.8 70.3 42.4 23.3 12.8 1.7 .6 0.0
Middle (n=411) 82.7 62.3 37.5 28.0 16.3 1.5 1.0 .2
Upper (n=455) 86.2 59.6 35.2 30.8 15.2 2.9 .9 .2
0.0
20.0
40.0
60.0
80.0
100.0
Unit: % [Figure 3.4] Places for buying cooking oil – By SEC
4. Volume and price for the latest purchase
1-liter bottle with the price of under 50,000 VND is mostly preferred
More than half of the respondents tend to buy cooking oil in 2-liter bottles and smaller, with the price disperses between [Under 50,000VND] and
[50,000-99,999VND]. In particular, [1 liter] is the most common volume with the price of [Under 50,000 VND]
 Q. Please tell us the bottle size and the price you paid for that size in the last time you purchased cooking oil? [Matrix SA] Based on n=1,038
Under 50,000
VND
50,000 - 99,999
VND
100,000 - 149,999
VND
150,000 - 199,999
VND
200,000 - 249,999
VND
250,000 - 299,999
VND
300,000 VND and
over
250 ml (n=26) 69.2 26.9 0.0 3.8 0.0 0.0 0.0
400 ml (n=25) 48.0 48.0 4.0 0.0 0.0 0.0 0.0
500 ml (n=69) 55.1 39.1 5.8 0.0 0.0 0.0 0.0
1 litre (n=399) 69.2 25.3 3.8 1.0 0.8 0.0 0.0
1.8 litre (n=40) 25.0 42.5 20.0 10.0 2.5 0.0 0.0
2 litre (n=236) 5.1 61.9 19.1 11.0 3.0 0.0 0.0
5 litre (n=241) 0.4 2.5 10.0 31.5 55.2 0.0 0.4
Others (n=2) 0.0 0.0 50.0 0.0 50.0 0.0 0.0
0.0
20.0
40.0
60.0
80.0
100.0
Unit: % [Figure 4.1] Volume and price for the latest purchase
4. Volume and price for the latest purchase
Northern respondents tend to buy bigger bottles
In the last time the Northern respondents purchased cooking oil, 149 of them chose 1-liter bottle, 125 of them chose 2-liter bottle and 130 of them chose
5-liter bottle. For comparison, the number of respondents purchasing cooking oil in those three sizes are, respectively, 46, 22, 38 for the Middle group
and 204, 89, 73 for the Southern group. In short, the Northern group tends to buy relatively more 2-liter and 5-liter size than the other two areas.
 Q. Please tell us the bottle size and the price you paid for that size in the last time you purchased cooking oil? [Matrix SA] Based on n=1,038
Unit: % [Figure 4.2] Volume and price for the latest purchase – By Area
4. Volume and price for the latest purchase
The youngest group prefers 1-liter bottle
326 of the youngest group chose 1-liter bottle and 320 of them (41% of the youngest group) chose 2-liter or 5-liter bottle. On the other hand, in the last
time the respondents from the other two age groups purchased cooking oil, 73 of them (28% of the middle and oldest groups) chose 1-liter bottle and 157
of them (61% of the middle and oldest groups) chose 2- or 5-liter bottle.
 Q. Please tell us the bottle size and the price you paid for that size in the last time you purchased cooking oil? [Matrix SA] Based on n=1,038
Unit: % [Figure 4.3] Volume and price for the latest purchase – By Age
4. Volume and price for the latest purchase
The Lower income group tends to purchase smaller bottles
The last time the respondents from the Lower income group purchased cooking oil, 83 of them (48% of this group) chose 1-liter bottle and 51 of them
(30% of this group) chose 2- or 5-liter bottle. On the other hand, the last time making purchase of cooking oil, 160 (39%) of the Middle income
respondents chose 1-liter bottle and 191 (46%) of them chose 2- or 5-liter bottle. The choice of the Upper income respondents is even more different,
with only 156 (34%) of them chose 1-liter bottle and 235 (52%) of them chose 2- or 5-liter bottle.
 Q. Please tell us the bottle size and the price you paid for that size in the last time you purchased cooking oil? [Matrix SA] Based on n=1,038
Unit: % [Figure 4.4] Volume and price for the latest purchase – By SEC
Research findings
1
PART I – COOKING OIL MARKET 2013
A – Consumer usage and attitude
1. Types of cooking oil
2. Suitable type of cooking oil
3. Places for buying cooking oil product
4. Volume and price for the latest purchase
B – Brand awareness and brand usage
1. Top 3 cooking oil brands
2. Awareness of cooking oil brand
3. Past brand
4. Brand used most often
5. Future brand
6. Coverage of dominant brands
1. Top 3 cooking oil brands
[Neptune] is recalled first by 37.7% of the surveyed people
As evident in the chart, [Neptune] is at the top with 37.7% of the respondents able to recall its brand first when being asked spontaneously. This brand
also takes the first position in Second In Mind category with 23.1%. The first position for Third In Mind of the respondents is [Tuong An] with 14.3%.
 Q. Please tell us what cooking oil brands in Vietnam you know / have heard of? [SA] Based on n=1,038
37.7
26.1
17.0
3.9 3.3
1.6 0.8 0.5 0.5 0.5
23.1
17.8 18.5
5.9 4.7 4.8
0.2 0.0 0.4 0.5
8.4
14.3
10.2
6.0 5.6 5.8
1.3 0.0 0.8 0.6
Neptune Tuong An Simply Meizan Marvela Cai Lan Kiddy Co.opmart De Nhat Otran
0.0
10.0
20.0
30.0
40.0
50.0
60.0
TOM Second in mind Third in mind
Unit: % [Figure 1.1] Top three cooking oil brands
1. Top 3 cooking oil brands
Choices among geographic groups are sharply dissimilar
While most Northern and Middle respondents recall [Neptune] first with the respective percentage of 49.5% and 31.7%, [Tuong An] scores the highest
in TOM with 45.5% of the Southern group. At Second In Mind, [Simply] is the winning brand with 26.5% votes from Northern group whereas
[Neptune] prevails in both the Middle and Southern groups. In terms of Third in mind, [Tuong An] has the highest percentage in both the Northern and
Middle groups while [Simply] is better recognized in Southern group with 10.8%.
[Figure 1.2] Top three cooking oil brands – By Area
 Q. Please tell us what cooking oil brands in Vietnam you know / have heard of? [SA] Based on n=1,038
Unit: %
1. Top 3 cooking oil brands
There is significant difference among groups
More than 3 in 10 respondents from the youngest and oldest group recall [Neptune] first, while 32.5% of the respondents from the Middle group recall
[Tuong An] first. In terms of Second In Mind, [Neptune] is the winner in all three age groups with the respective percentage of 21.2%, 28.6% and
30.9%. In the Third in mind category, [Tuong An] scores the highest in all three age groups.
[Figure 1.3] Top three cooking oil brands – By Age
 Q. Please tell us what cooking oil brands in Vietnam you know / have heard of? [SA] Based on n=1,038
Unit: %
1. Top 3 cooking oil brands
SEC groups are different in terms of Second In Mind and Third In Mind
[Neptune] brand is the first to be recalled by all three SEC groups. Moreover, it is arguably the winner in Second in Mind category, taking over the
Upper income group, breaking even with [Tuong An] in Lower income group and losing with only 1.2% short to [Simply] in Middle income group. In
the Third in Mind category, [Tuong An] wins the Upper and Middle income groups and is just a bit short of 0.6% to [Simply] in Lower income group.
[Figure 1.4] Top three cooking oil brands – By SEC
 Q. Please tell us what cooking oil brands in Vietnam you know / have heard of? [SA] Based on n=1,038
Unit: %
2. Total awareness of cooking oil brands
[Tuong An] scores highest at 92.7%
Almost all of the surveyed people know about [Tuong An] and [Neptune]. [Tuong An] has the highest percentage of 92.7%, closely followed by
[Neptune] at 91.0%. [Simply], [Meizan], and [Cai Lan] come next at 79.1%, 72.8%, and 70.3% respectively.
 Q. Please tell us what cooking oil brands in the below you have heard of / know clearly? (WITH A LIST OF BRANDS PROVIDED) [MA] Based on n=1,038
92.7 91.0
79.1
72.8
70.3
48.9
40.6 38.2 38.0
29.3
Tuong An Neptune Simply Meizan Cai Lan Marvela Kiddy Chinsu De Nhat Nutra Omega-
3
0.0
20.0
40.0
60.0
80.0
100.0
Unit: % [Figure 2.1] Total awareness of cooking oil brands
2. Total awareness of cooking oil brands
Brand awareness of the Northern respondents is sharply different
[Figure 2.2] Total awareness of cooking oil brands – By AreaUnit: %
 Q. Please tell us what cooking oil brands in the below you have heard of / know clearly? (WITH A LIST OF BRANDS PROVIDED) [MA] Based on n=1,038
94.5
91.7
89.2
71.5
67.7
42.0
39.5
39.3
38.6
34.2
Neptune
Tuong An
Simply
Meizan
Cai Lan
Trang An
Chinsu
Marvela
Kiddy
De Nhat
Northern
91.9
85.4
75.6
70.7
69.1
53.7
50.4
39.8
36.6
35.8
Tuong An
Neptune
Meizan
Cai Lan
Simply
Marvela
Kiddy
Chinsu
De Nhat
Trang An
Middle
93.9
89.0
73.4
73.0
71.2
57.9
45.3
42.3
39.9
36.3
Tuong An
Neptune
Meizan
Cai Lan
Simply
Marvela
Co.opmart
De Nhat
Kiddy
Chinsu
Southern
While [Tuong An] and [Neptune] are the most and second-most well-known brands of cooking oil among the Middle and Southern respondents,
the order is reversed for those from the North. [Simply], [Meizan] and [Cai Lan] take the next three positions in all three areas. Although being
known to 42% of the respondents from the North and 35.8% of the respondents from the Middle, [Trang An] is not even in the top 10 best known
brands in the South.
2. Total awareness of cooking oil brands
[Tuong An] and [Neptune] are still best-known among age groups…
…with [Tuong An] tightly wins over and take the first place. [Simply], [Meizan] and [Cai Lan] are still well-known across age groups although there is
a small change of order in the youngest group from that of the other two age groups.
[Figure 2.3] Total awareness of cooking oil brands – By AgeUnit: %
 Q. Please tell us what cooking oil brands in the below you have heard of / know clearly? (WITH A LIST OF BRANDS PROVIDED) [MA] Based on n=1,038
92.4
90.6
78.2
72.7
70.1
47.1
38.6
37.3
37.1
29.5
Tuong An
Neptune
Simply
Meizan
Cai Lan
Marvela
Chinsu
De Nhat
Kiddy
Trang An
20 - 29 years old
94.1
93.1
83.7
75.4
70.0
56.7
56.7
41.4
38.9
36.0
Tuong An
Neptune
Simply
Meizan
Cai Lan
Kiddy
Marvela
De Nhat
Chinsu
Nutra Omega-3
30 - 39 years old
90.9
89.1
74.5
74.5
65.5
47.3
38.2
34.5
30.9
29.1
Tuong An
Neptune
Cai Lan
Simply
Meizan
Marvela
Co.opmart
De Nhat
Kiddy
Chinsu
40 years old and over
2. Total awareness of cooking oil brands
[Tuong An] and [Neptune] still take the top two positions across income groups…
… and compete neck-to-neck for the first position. [Tuong An] is better known in the Lower and Middle income groups, losing to [Neptune] by a mere
0.2% in the Upper income group. However, [Tuong An]’s lead in the Lower and Middle income groups is not significant either. [Simply], [Meizan] and
[Cai Lan] also take the next three positions with a different order in the Lower income group.
[Figure 2.4] Total awareness of cooking oil brands – By SECUnit: %
 Q. Please tell us what cooking oil brands in the below you have heard of / know clearly? (WITH A LIST OF BRANDS PROVIDED) [MA] Based on n=1,038
91.9
86.0
77.3
70.3
69.8
39.5
39.0
34.9
32.6
26.2
Tuong An
Neptune
Simply
Cai Lan
Meizan
Marvela
De Nhat
Chinsu
Kiddy
Co.opmart
Lower
93.2
91.2
79.8
73.5
72.7
49.9
41.4
40.6
36.3
32.4
Tuong An
Neptune
Simply
Meizan
Cai Lan
Marvela
Kiddy
Chinsu
De Nhat
Trang An
Middle
92.7
92.5
79.1
73.4
68.1
51.6
42.9
39.1
37.1
31.4
Neptune
Tuong An
Simply
Meizan
Cai Lan
Marvela
Kiddy
De Nhat
Chinsu
Nutra Omega-3
Upper
3. Past brand
[Neptune] is the brand used most often in the past.
37.8% of the respondents choose [Neptune] as the brand they did not continue using. 18% of the respondents chose to leave [Tuong An], 16.6% chose to
leave [Simply] and a total of 75.9% of the respondents have changed their main cooking oil brand.
 Q. Amongst brands you know, what brand you had used as main brand in the past before changing to use the current one? [SA] Based on n=1,038
Unit: % [Figure 3.1] Past brand
35.8
18.0
16.6
10.2
6.7 6.3
1.3 1.0 0.6 0.6
24.1
Neptune Tuong An Simply Meizan Marvela Cai Lan De Nhat Nakydako Chinsu Trang An Don't use any
other brand
in the past
0.0
10.0
20.0
30.0
40.0
50.0
Used other brands in the past
75.9%
3. Past brand
[Tuong An], [Neptune] and [Simply] all have lost their consumers
In the North, more respondents have switched to a new brand from [Neptune] and [Simply], while in the Middle and the South, more respondents have
switched from [Neptune] and [Tuong An]. Considerably more respondents in the North decided to switch from [Neptune] than the other two areas.
[Figure 3.2] Past brand – By AreaUnit: %
 Q. Amongst brands you know, what brand you had used as main brand in the past before changing to use the current one? [SA] Based on n=916 used another brand in the past
45.9
25.5
10.6
7.3
5.7
1.4
0.9
0.7
0.5
0.5
Neptune
Simply
Meizan
Tuong An
Cai Lan
Marvela
Chinsu
Nutra Omega-3
Trang An
De Nhat
Northern
31.9
27.7
9.2
8.6
8.1
6.3
2.1
1.8
0.8
0.8
Tuong An
Neptune
Marvela
Simply
Meizan
Cai Lan
Nakydako
De Nhat
Binh An
Co.opmart
Southern
29.7
17.1
13.5
13.5
9.9
9.0
2.7
1.8
0.9
0.9
Neptune
Tuong An
Meizan
Marvela
Simply
Cai Lan
Trang An
De Nhat
Queen
Otran
Middle
3. Past brand
Different age groups show little difference in the brands that they switched
More respondents from all three age groups chose to stop using [Neptune]. [Tuong An] and [Cai Lan] take the next two positions in losing consumers in
the youngest and middle groups, while [Tuong An] and [Cai Lan] and [Simply] are chosen for these positions in the oldest group.
[Figure 3.3] Past brand – By AgeUnit: %
35.6
19.2
16.3
11.5
6.3
6.1
1.0
0.7
0.6
0.6
Neptune
Tuong An
Simply
Meizan
Marvela
Cai Lan
De Nhat
Trang An
Chinsu
Nutra Omega-3
20 - 29 years old
39.5
18.9
17.3
5.9
5.4
5.4
2.2
1.6
1.1
0.5
Neptune
Simply
Tuong An
Cai Lan
Meizan
Marvela
De Nhat
Nakydako
Chinsu
Sailing Boat
30 - 39 years old
35.6
17.8
11.1
11.1
8.9
6.7
4.4
2.2
2.2
0.0
Neptune
Tuong An
Cai Lan
Simply
Nakydako
Marvela
Meizan
Co.opmart
Happi Koki
Binh An
40 years old and over
 Q. Amongst brands you know, what brand you had used as main brand in the past before changing to use the current one? [SA] Based on n=916 used another brand in the past
3. Past brand
[Neptune], [Tuong An] and [Simply] lose customers across income groups
Many respondents from three income groups decided to switch from these three brands. [Meizan], [Marvela] and [Cai Lan] also have respondents stop
using their brands but in smaller numbers.
[Figure 3.4] Past brand – By SECUnit: %
32.9
21.0
20.3
9.1
6.3
4.9
1.4
1.4
0.7
0.7
Neptune
Tuong An
Simply
Meizan
Marvela
Cai Lan
Nutra Omega-3
De Nhat
Chinsu
Nakydako
Lower
35.0
18.5
14.6
12.4
7.4
7.2
1.4
0.8
0.6
0.6
Neptune
Simply
Tuong An
Meizan
Marvela
Cai Lan
Nakydako
Co.opmart
Binh An
De Nhat
Middle
38.8
21.7
13.7
8.0
6.1
4.9
1.7
1.2
1.0
0.7
Neptune
Tuong An
Simply
Meizan
Cai Lan
Marvela
De Nhat
Chinsu
Trang An
Queen
Upper
 Q. Amongst brands you know, what brand you had used as main brand in the past before changing to use the current one? [SA] Based on n=916 used another brand in the past
4. Brand used most often (BUMO)
[Neptune] is at the top with 33.2%
3 out of 10 respondents are using [Neptune], followed by [Simply] with 25.3%. [Tuong An] takes the third place with 22.3%. Only a few of the
respondents are using other brands such as [Co.opmart], [Otran], [Kiddy] or [Nutra Omega-3].
 Q. Amongst brands you know, what brand you are currently using? [SA] Based on n=1,038
33.2
25.3
22.3
7.2
3.9 3.3
0.8 0.7 0.5 0.5
Neptune Simply Tuong An Meizan Cai Lan Marvela Co.opmart Otran Kiddy Nutra Omega-
3
0.0
10.0
20.0
30.0
40.0
50.0
Unit: % [Figure 4.1] Brand used most often (BUMO)
4. Brand used most often (BUMO)
[Neptune] and [Simply] enjoy the market in the Northern and Middle areas
[Neptune] is currently used by more respondents from the North and the Middle, closely followed by [Simply]. [Tuong An] takes the fourth position in
the North with 6.4% and the third position in the Middle with 18.7%. In the South, [Tuong An] manages to take the first position with 40.1% and also
creates a big gap of 15.8% with the runner-up [Neptune].
[Figure 4.2] Brand used most often (BUMO) – By AreaUnit: %
 Q. Amongst brands you know, what brand you are currently using? [SA] Based on n=1,038
42.5
35.5
8.5
6.4
2.8
1.3
0.6
0.4
0.4
0.4
Neptune
Simply
Meizan
Tuong An
Cai Lan
Otran
Marvela
Kiddy
Co.opmart
Queen
Northern
40.1
24.3
14.4
5.6
5.4
4.5
1.4
0.9
0.7
0.7
Tuong An
Neptune
Simply
Meizan
Marvela
Cai Lan
Co.opmart
Nutra Omega-3
Nakydako
Happi Koki
Southern
30.1
26.0
18.7
8.1
5.7
5.7
2.4
0.8
0.8
0.8
Neptune
Simply
Tuong An
Meizan
Cai Lan
Marvela
Kiddy
Binh An
Chinsu
Trang An
Middle
4. Brand used most often (BUMO)
[Neptune], [Simply] and [Tuong An] are still favored among age groups
While [Neptune] is able to put [Simply] in the runner-up position in the youngest group, [Simply] wins in the other two age groups. [Neptune] is 12%
ahead of [Simply] in the youngest group, but [Simply] can only stay ahead of [Neptune] with 5.4% and 1.8% in the other two age groups. Meanwhile,
[Tuong An] is firmly put in the third position in all three age groups.
[Figure 4.3] Brand used most often (BUMO) – By AgeUnit: %
 Q. Amongst brands you know, what brand you are currently using? [SA] Based on n=1,038
35.1
23.1
21.9
8.5
4.5
3.1
0.9
0.5
0.4
0.3
Neptune
Simply
Tuong An
Meizan
Cai Lan
Marvela
Co.opmart
Otran
Happi Koki
Kiddy
20 - 29 years old
33.0
27.6
22.7
3.4
2.5
1.5
1.5
1.5
1.5
1.0
Simply
Neptune
Tuong An
Marvela
Meizan
Cai Lan
Kiddy
Nutra Omega-3
Otran
Chinsu
30 - 39 years old
29.1
27.3
25.5
7.3
5.5
3.6
1.8
0.0
0.0
0.0
Simply
Neptune
Tuong An
Meizan
Marvela
Cai Lan
Queen
Binh An
Elise
Kiddy
40 years old and over
4. Brand used most often (BUMO)
SEC groups also have their own favorites
While the Middle and Upper income groups show a strong favor to [Neptune], then [Simply] and [Truong An], the Lower income group chooses
otherwise. [Tuong An] takes the lead in this group, followed by [Neptune] and [Simply]. However, these three brands do not have big gaps between
them in the Lower income group like they do in the other two groups.
[Figure 4.4] Brand used most often (BUMO) – By SECUnit: %
 Q. Amongst brands you know, what brand you are currently using? [SA] Based on n=1,038
24.4
23.8
19.8
15.7
7.6
2.3
1.2
1.2
1.2
0.6
Tuong An
Neptune
Simply
Meizan
Cai Lan
Marvela
Co.opmart
Chinsu
Nakydako
Kiddy
Lower
34.5
26.0
21.4
6.3
4.6
2.9
0.7
0.7
0.7
0.5
Neptune
Simply
Tuong An
Meizan
Marvela
Cai Lan
Kiddy
Co.opmart
De Nhat
Otran
Middle
35.6
26.8
22.2
4.8
3.3
2.4
1.1
0.7
0.7
0.4
Neptune
Simply
Tuong An
Meizan
Cai Lan
Marvela
Otran
Co.opmart
Nutra Omega-3
Oilla
Upper
5. Future brand
Many respondents have changed their brand, and they intend to do so again
75.9% of the respondents have changed their brands. Still, 82% of them intend to do so again in the future. [Simply] is chosen by 26.6% of the
respondents as their future brand, closely followed by [Neptune] at 23.3%. Far behind is [Tuong An] with only 13.7% of the respondent intend to switch
and use it in the future.
 Q. Amongst brands you know, what brand you intend to change in the future? [SA] Based on n=1,038
Unit: % [Figure 5.1] Future brand
26.6
23.3
13.7
6.1 4.9 4.9 3.9 2.7 2.4 1.9
18.0
Simply Neptune Tuong An Nutra
Omega-3
Meizan Marvela Chinsu Cai Lan Kiddy Co.opmart Not intend to
change
0.0
10.0
20.0
30.0
40.0
50.0
Intend to change
82.0%
5. Future brand
The Middle and Southern groups share similar intention
More respondents in the Middle and the South intend to change their cooking oil brand to [Neptune], then [Simply] and [Tuong An]. The Northern
respondents tend to switch to [Simply] more than [Neptune] or [Tuong An]. [Tuong An] is chosen by only 9.7% of the Northern respondents as their
future brand, while that number is 16% for the Middle respondents and 17.5% for the Southern respondents.
[Figure 5.2] Future brand – By AreaUnit: %
 Q. Amongst brands you know, what brand you intend to change in the future? [SA] Based on n=851 intending to change another brand
32.8
21.3
9.7
7.7
5.9
3.6
3.3
3.1
3.1
2.6
Simply
Neptune
Tuong An
Nutra Omega-3
Meizan
Marvela
Chinsu
Cai Lan
Kiddy
Otran
Northern
24.1
19.7
17.5
6.4
5.0
4.7
4.4
4.2
2.5
2.2
Neptune
Simply
Tuong An
Marvela
Chinsu
Nutra Omega-3
Co.opmart
Meizan
Cai Lan
De Nhat
Southern
28.0
27.0
16.0
5.0
5.0
4.0
3.0
3.0
2.0
2.0
Neptune
Simply
Tuong An
Marvela
Nutra Omega-3
Meizan
Kiddy
De Nhat
Cai Lan
Chinsu
Middle
5. Future brand
[Simply] and [Neptune] race neck-to-neck across age groups
[Simply] is taking the lead as the new brand when the respondents switch, with a not very safe distance from [Neptune]. While the youngest and the
middle aged groups are a little more likely to switch to [Simply], the oldest group shows the tendency for both [Neptune] and [Simply].
[Figure 5.3] Future brand – By AgeUnit: %
27.0
23.6
13.8
5.8
5.7
4.4
4.4
2.8
2.4
1.6
Simply
Neptune
Tuong An
Nutra Omega-3
Meizan
Marvela
Chinsu
Cai Lan
Kiddy
Co.opmart
20 - 29 years old
27.2
23.7
13.9
6.4
5.8
2.9
2.9
2.3
2.3
2.3
Simply
Neptune
Tuong An
Nutra Omega-3
Marvela
Chinsu
De Nhat
Meizan
Kiddy
Sailing Boat
30 - 39 years old
16.7
16.7
11.9
9.5
9.5
9.5
4.8
4.8
4.8
2.4
Neptune
Simply
Tuong An
Co.opmart
Marvela
Nutra Omega-3
Cai Lan
Meizan
De Nhat
Binh An
40 years old and over
 Q. Amongst brands you know, what brand you intend to change in the future? [SA] Based on n=851 intending to change another brand
5. Future brand
All three income groups tend to switch to [Simply]…
… with [Neptune] and [Tuong An] are next in order. Except for that the intention of switching to other less well-known brands is all different, all three
income groups enjoy a rare agreement as to the order of the 3 major brands that they should use in the future.
[Figure 5.4] Future brand – By SECUnit: %
28.5
24.8
13.1
8.8
4.4
2.9
2.9
2.2
2.2
2.2
Simply
Neptune
Tuong An
Meizan
Chinsu
Kiddy
Marvela
Cai Lan
Nutra Omega-3
De Nhat
Lower
28.2
24.5
11.3
5.8
5.8
4.0
3.7
2.5
2.5
2.1
Simply
Neptune
Tuong An
Marvela
Nutra Omega-3
Meizan
Chinsu
Kiddy
De Nhat
Co.opmart
Middle
24.5
21.6
16.0
7.7
4.9
4.4
4.4
3.9
2.1
1.8
Simply
Neptune
Tuong An
Nutra Omega-3
Marvela
Cai Lan
Meizan
Chinsu
Kiddy
Co.opmart
Upper
 Q. Amongst brands you know, what brand you intend to change in the future? [SA] Based on n=851 intending to change another brand
6. Coverage of dominant brands
Leading cooking oil brands are loosing their points with the surveyed consumers
[Tuong An], [Neptune], [Meizan] and [Cai Lan] are showing a negative sign as their coverage in the future is lower than that in the present and the past.
[Simply] is the only major brand which has more coverage on respondents in the future.
Unit: % [Figure 6] Coverage of dominant brands
Tuong An
(n=962)
Neptune
(n=945)
Simply
(n=821)
Meizan
(n=756)
Cai Lan
(n=730)
Marvela
(n=508)
Kiddy
(n=421)
Chinsu
(n=396)
De Nhat
(n=394)
Nutra
Omega-3
(n=304)
Past 22.5 41.5 20.0 12.3 8.1 11.6 0.2 1.5 2.8 1.6
Present 24.0 36.5 32.0 9.9 5.5 6.7 1.2 1.0 1.0 1.6
Future 17.2 27.9 33.6 7.0 3.4 9.3 4.8 8.6 4.1 17.4
0.0
10.0
20.0
30.0
40.0
50.0
Based on total awareness
Research findings
2
PART II – MARKET 2012 vs. 2013
1. Top-of-mind brands
2. Awareness of cooking oil brands
3. Brand’s usage experience
1. Purchasing channels
Supermarket is not the dominant channel anymore in 2013
In 2012, the percentage of [Supermarket] is likely to dominate purchasing channels with 72.0%. However, it is threaten by the increase of other
channels such as [Grocery], [Convenient store] and [Market].
Supermarket Grocery Convenient store Market
2012 (n=200) 72.0 20.0 4.5 3.0
2013 (n=1,038) 83.9 62.4 37.3 28.4
0.0
20.0
40.0
60.0
80.0
100.0
Unit: % [Figure 1] Purchasing channels
2. Top-of-mind brands
This year, fewer respondents recall Tuong An and Simply first
When being asked spontaneously, there are relatively more respondents who recall [Neptune] first compared to 2012, while [Simply] and [Tuong An]
have noticeably fewer respondents who recall them. The net result is that [Neptune] has taken the top position from [Tuong An] for TOM category
Neptune Tuong An Simply Meizan Marvela Cai Lan Kiddy Co.opmart De Nhat Otran
2012 (n=200) 34.0 34.5 23.0 2.5 1.0 2.0 0.0 0.0 1.0 0.0
2013 (n=1038) 37.7 26.1 17.0 3.9 3.3 1.6 0.8 0.5 0.5 0.5
0.0
10.0
20.0
30.0
40.0
50.0
60.0
Unit: % [Figure 2] Top-of-mind brands
2. Awareness of cooking oil brands
Respondents’ awareness of major cooking oil brands has decreased
The relative number of respondents who are aware of the more popular brands like [Tuong An], [Neptune] and [Simply] has decreased from that of
2012. On the other hand, the less popular brands like [Cai Lan], [Kiddy], [Chinsu] now have relatively more respondents who are aware of them.
Tuong An Neptune Simply Meizan Cai Lan Marvela Kiddy Chinsu De Nhat
Nutra
Omega-3
2012 (n=200) 96.5 98.0 87.5 82.0 62.0 52.5 34.5 27.5 34.0 24.5
2013 (n=1038) 92.7 91.0 79.1 72.8 70.3 48.9 40.6 38.2 38.0 29.3
0.0
20.0
40.0
60.0
80.0
100.0
Unit: % [Figure 3] Awareness of cooking oil brands
3. Brand’s usage experience
Neptune, Simply and Tuong An all have more potential consumers in 2013 than in 2012
While the percentage of respondents who have used or are currently using these three brands has not significantly changed since 2012, the percentage of
respondents who intend to use them in the future has considerably improved.
18.0
16.6
35.8
13.0
14.0
31.0
Tuong An
Simply
Neptune
0.0 10.0 20.0 30.0 40.0 50.0
Past brand
2012 (n=200) 2013 (n=1,038)
Unit: % [Figure 4] Brand’s usage experience
22.3
25.3
33.2
26.0
25.0
32.5
Tuong An
Simply
Neptune
0.0 10.0 20.0 30.0 40.0 50.0
Current brand
2012 (n=200) 2013 (n=1,038)
13.7
26.6
23.3
5.5
16.0
13.5
Tuong An
Simply
Neptune
0.0 10.0 20.0 30.0 40.0 50.0
Future brand
2012 (n=200) 2013 (n=1,038)
W&S Company Limited is a 100% Japanese investment. Our main professions are ‘Online market research’,
‘Web creative’ and ‘Web marketing’. Online research is conducted based on Vinaresearch – our actively managed
over 130,000 members panel with various segmentations across Vietnam.
FOR FURTHER INQUIRIES, PLEASE CONTACT:
W&S Company Limited
» Address: Floor 10, 40 Pham Ngoc Thach St., District 3, HCMC
» Office phone: (848) 38 223 215 Fax: (848) 38 223 216
» Email: info@vinaresearch.jp
» Website: http://vinaresearch.jp/
The copyright of this report belongs to W&S Company Limited. The results (analyzing, wording, data, tables and
graphs) of this survey can be publicly used, but must be cited and sourced from W&S Company Limited (also
include its website address http://vinaresearch.jp).

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REPORT ON COOKING OIL MARKET IN VIETNAM 2013

  • 1. Date: 14th August 2013 Creator: W&S research team REPORT ON COOKING OIL MARKET Research time: 6th May – 8th June 2013 Based on Vinaresearch’s panellists
  • 2. Research information  Research method : Quantitative – Online research  Timing : 3rd – 15th May 2013  Sample size : 1,038  Research area : Nationwide  Target : Female aged 20 years old and over Main decision maker and main buyer of cooking oil product  Research objectives : Tracking changes in cooking oil market after 1 year  Sampling method : Internet sampling
  • 3. Member profile 44.3 47.2 8.5 Age group 16 - 24 years old (Code 1~3) 25 - 34 years old (Code 4,5) 35 years old and over (Code 6~8) 16.4 43.3 40.3 Monthly Household Income Lower (Under 7 mil. VND) Middle (7 - under 10 mil. VND) Upper (10 mil. VND and over) 58.3 41.7 Marital Status Single Married 39.9 60.1 Gender Male Female Unit: %
  • 4. Part I – Cooking Oil Market 2013 A – Consumer usage and attitude 1. Types of cooking oil – Soybean oil is the most familiar cooking oil type • Upon 10 surveyed people, there are more than 9 who know about [Soybean oil]. [Sesame oil] comes next with 82% of the respondents aware of it, followed by [Olive] with 81.9%. [Corn oil] has the lowest awareness with only 8.0%. • Besides [Soybean oil], the respondents in all areas know about [Sesame oil] and [Olive] well. Unlike the respondents from the other two areas, more respondents in the South know about [Olive] than [Sesame oil]. Interestingly, there are relatively more respondents in the South who know about [Olive] than those in the Central and the North who know about [Sesame Oil]. • All age groups show a similarity in their recognition of available types of cooking oil. However, the youngest group (20-29 years old) is a bit short as noticeably fewer of them know about [Sunflower oil] and [Canola]. • All income groups are most aware of [Soybean oil] with the awareness level of 90.7% for the Lower income group, 96.6% for the Middle income group and 95.2% for the Upper income group. The Lower income group shows an uneasy fact that they know less about available types of cooking oil than the other two groups, and their awareness level is considerably lower. 2. Suitable type of cooking oil – Soybean oil is the most suitable cooking oil type • The most suitable type of cooking oil for most of the respondents is [Soybean oil] with 74.3%. [Olive] comes next with 51.9%, followed by [Sesame oil] with 37.7%. Only 2.2% of the respondents think [Corn oil] is suitable for them. • All groups choose [Soybean] as the best type of cooking oil for them, followed by [Olive] and [Sesame oil]. The chart pattern for the three geographic groups closely imitates the unsegregated chart and there is no major difference among geographic areas, indicating that geographic factor doesn’t affect the respondents’ perception of cooking oil suitability. • The majority of the respondents choose [Soybean oil] as the most suitable type of cooking oil for them, regardless of age. Besides, [Olive] and [Sesame oil] are still well recognized as they are correspondingly ranked at the second and third position. While the oldest group has a rather similar perception of cooking oil suitability as the other two age groups, their perception on the suitability of [Olive] and [Sesame oil] is noticeably lower.
  • 5. Part I – Cooking Oil Market 2013 A – Consumer usage and attitude 2. Suitable type of cooking oil [Conti.] • The majority of the respondents choose [Soybean oil] as the most suitable type of cooking oil for them, regardless of age. Besides, [Olive] and [Sesame oil] are still well recognized as they are correspondingly ranked at the second and third position. While the oldest group has a rather similar perception of cooking oil suitability as the other two age groups, their perception on the suitability of [Olive] and [Sesame oil] is noticeably lower. 3. Places for buying cooking oil – More than 4/5 respondents buy cooking oil products at Supermarket • 83.9% of the respondents buy cooking oil from [Supermarkets], 62.4% from [Grocery] and 37.3% from [Market]. [Convenient store], [Store specializing in selling cooking oil], [One-price store] and [Online shopping] all have their shares, but the last two are negligible. • The Northern group likes [Convenient store] more and [Market] less than the Southern and Middle groups. The cooking oil purchasing location is quite similar in all three areas except for [Convenient store] and [Market]. Relatively, more respondents from the North buy cooking oil from [Convenient store] and fewer of them buy from [Market] than the respondents from the other two areas. • The pattern of cooking oil purchasing location is quite similar for all three age groups, except the youngest group. All three age groups buy oil from [Grocery] and [Market] second- and third-most often, and noticeably more respondents from the youngest group buy cooking oil from these two locations. • All three groups show no distinctive difference in their choice of where to buy cooking oil. Although the lines cross, there is still no significant or noticeable discrepancy. 4. Volume and price for the latest purchase – 1-liter bottle with the price of under 50,000 VND is mostly preferred • More than half of the respondents tend to buy cooking oil in 2-liter bottles and smaller, with the price disperses between [Under 50,000VND] and [50,000-99,999VND]. In particular, [1 liter] is the most common volume with the price of [Under 50,000 VND].
  • 6. Part I – Cooking Oil Market 2013 A – Consumer usage and attitude 4. Volume and price for the latest purchase [Conti.] • More than half of the respondents tend to buy cooking oil in 2-liter bottles and smaller, with the price disperses between [Under 50,000VND] and [50,000-99,999VND]. 1-, 2- and 5-liter bottles are the most common. • In the last time the Northern respondents purchased cooking oil, 149 of them chose [1-liter bottle], 125 of them chose [2-liter] bottle and 130 of them chose [5-liter] bottle. For comparison, the number of respondents purchasing cooking oil in those three sizes are, respectively, 46, 22, 38 for the Middle group and 204, 89, 73 for the Southern group. In short, the Northern group tends to buy relatively more [2-liter] and [5-liter] size than the other two areas. • 326 of the youngest group chose [1-liter] bottle and 320 of them (41% of the youngest group) chose [2-liter] or [5-liter] bottle. On the other hand, in the last time the respondents from the other two age groups purchased cooking oil, 73 of them (28% of the middle and oldest groups) chose [1-liter] bottle and 157 of them (61% of the middle and oldest groups) chose [2-liter] or [5-liter] bottle. • The last time the respondents from the Lower income group purchased cooking oil, 83 of them (48% of this group) chose [1-liter] bottle and 51 of them (30% of this group) chose [2-liter] or [5-liter] bottle. On the other hand, the last time making purchase of cooking oil, 160 (39%) of the Middle income respondents chose 1-liter bottle and 191 (46%) of them chose [2-liter] or [5-liter] bottle. The choice of the Upper income respondents is even more different, with only 156 (34%) of them chose 1-liter bottle and 235 (52%) of them chose [2-liter] or [5-liter] bottle.
  • 7. Part I – Cooking Oil Market 2013 B – Brand awareness and brand usage 1. Top 3 cooking oil brands – Neptune is firstly recalled by most respondents • As evident in the chart, [Neptune] is at the top with 37.7% of the respondents who are able to recall its brand first when being asked spontaneously. This brand also takes the first position in Second In Mind category with 23.1%. The first position for Third In Mind of the respondents is [Tuong An] with 14.3%. • While most Northern and Middle respondents recall [Neptune] first with the respective percentage of 49.5% and 31.7%, [Tuong An] scores the highest in TOM with 45.5% of the Southern group. At Second In Mind, [Simply] is the winning brand with 26.5% votes from Northern group whereas [Neptune] prevails in both the Middle and Southern groups. In terms of Third in mind, [Tuong An] has the highest percentage in both the Northern and Middle groups while [Simply] is better recognized in Southern group with 10.8%. • More than 3 in 10 respondents from the youngest and oldest group recall [Neptune] first, while 32.5% of the respondents from the Middle group recall [Tuong An] first. In terms of Second In Mind, [Neptune] is the winner in all three age groups with the respective percentage of 21.2%, 28.6% and 30.9%. In the Third in mind category, [Tuong An] scores the highest in all three age groups. • [Neptune] brand is the first to be recalled by all three SEC groups. Moreover, it is arguably the winner in Second in Mind category, taking over the Upper income group, breaking even with [Tuong An] in Lower income group and losing with only 1.2% short to [Simply] in Middle income group. In the Third in Mind category, [Tuong An] wins the Upper and Middle income groups and is just a bit short of 0.6% to [Simply] in Lower income group 2. Total awareness of cooking oil brands – 92.7% respondents know Tuong An • Almost all of the surveyed people know about [Tuong An] and [Neptune]. [Tuong An] has the highest percentage of 92.7%, closely followed by [Neptune] at 91.0%. [Simply], [Meizan], and [Cai Lan] come next at 79.1%, 72.8%, and 70.3% respectively. • While [Tuong An] and [Neptune] are the most and second-most well-known brands of cooking oil among the Middle and Southern respondents, the order is reversed for those from the North. [Simply], [Meizan] and [Cai Lan] take the next three positions in all three areas. Although being known to 42% of the respondents from the North and 35.8% of the respondents from the Middle, [Trang An] is not even in the top 10 best known brands in the South.
  • 8. Part I – Cooking Oil Market 2013 B – Brand awareness and brand usage 2. Total awareness of cooking oil brands [Conti.] • [Tuong An] and [Neptune] are still best-known among age groups with [Tuong An] tightly wins over and take the first place. [Simply], [Meizan] and [Cai Lan] are still well-known across age groups although there is a small change of order in the youngest group from that of the other two age groups. • [Tuong An] and [Neptune] still take the top two positions across income groups and compete neck-to-neck for the first position. [Tuong An] is better known in the Lower and Middle income groups, losing to [Neptune] by a mere 0.2% in the Upper income group. However, [Tuong An]’s lead in the Lower and Middle income groups is not significant either. [Simply], [Meizan] and [Cai Lan] also take the next three positions with a different order in the Lower income group. 3. Past brand – Neptune had the highest percentage of quitting in the past • 37.8% of the respondents choose [Neptune] as the brand they did not continue using. 18% of the respondents chose to leave [Tuong An], 16.6% chose to leave [Simply] and a total of 75.9% of the respondents have changed their main cooking oil brand. • In the North, more respondents have switched to a new brand from [Neptune] and [Simply], while in the Middle and the South, more respondents have switched from [Neptune] and [Tuong An]. Considerably more respondents in the North decided to switch from [Neptune] than the other two areas. • More respondents from all three age groups chose to stop using [Neptune]. [Tuong An] and [Cai Lan] take the next two positions in losing consumers in the youngest and middle groups, while [Tuong An] and [Cai Lan] and [Simply] are chosen for these positions in the oldest group. • Many respondents from three income groups decided to switch from these three brands. [Meizan], [Marvela] and [Cai Lan] also have respondents stop using their brands but in smaller numbers.
  • 9. Part I – Cooking Oil Market 2013 B – Brand awareness and brand usage 4. Brand used most often – Neptune, Simply and Tuong An are top three brands used most often • 3 out of 10 respondents are using [Neptune], followed by [Simply] with 25.3%. [Tuong An] takes the third place with 22.3%. Only a few of the respondents are using other brands such as [Co.opmart], [Otran], [Kiddy] or [Nutra Omega-3]. • [Neptune] is currently used by more respondents from the North and the Middle, closely followed by [Simply]. [Tuong An] takes the fourth position in the North with 6.4% and the third position in the Middle with 18.7%. In the South, [Tuong An] manages to take the first position with 40.1% and also creates a big gap of 15.8% with the runner-up [Neptune]. • While [Neptune] is able to put [Simply] in the runner-up position in the youngest group, [Simply] wins in the other two age groups. [Neptune] is 12% ahead of [Simply] in the youngest group, but [Simply] can only stay ahead of [Neptune] with 5.4% and 1.8% in the other two age groups. Meanwhile, [Tuong An] is firmly put in the third position in all three age groups. • While the Middle and Upper income groups show a strong favor to [Neptune], then [Simply] and [Truong An], the Lower income group chooses otherwise. [Tuong An] takes the lead in this group, followed by [Neptune] and [Simply]. However, these three brands do not have big gaps between them in the Lower income group like they do in the other two groups. 5. Future brand – 82.0% respondents intends to change to use another brand and Simply is the brand they are looking for • 75.9% of the respondents have changed their brands. Still, 82% of them intend to do so again in the future. [Simply] is chosen by 26.6% of the respondents as their future brand, closely followed by [Neptune] at 23.3%. Far behind is [Tuong An] with only 13.7% of the respondent intend to switch and use it in the future. • More respondents in the Middle and the South intend to change their cooking oil brand to [Neptune], then [Simply] and [Tuong An]. The Northern respondents tend to switch to [Simply] more than [Neptune] or [Tuong An]. [Tuong An] is chosen by only 9.7% of the Northern respondents as their future brand, while that number is 16% for the Middle respondents and 17.5% for the Southern respondents.
  • 10. Part I – Cooking Oil Market 2013 B – Brand awareness and brand usage 5. Future brand [Conti.] • [Simply] is taking the lead as the new brand when the respondents switch, with a not very safe distance from [Neptune]. While the youngest and the middle aged groups are a little more likely to switch to [Simply], the oldest group shows the tendency for both [Neptune] and [Simply]. • All three income groups tend to switch to [Simply] with [Neptune] and [Tuong An] are next in order. Except for that the intention of switching to other less well-known brands is all different, all three income groups enjoy a rare agreement as to the order of the 3 major brands that they should use in the future. 6. Coverage of dominant brands – Top brands in the market has a sign of loosing points in front of respondents • [Tuong An], [Neptune], [Meizan] and [Cai Lan] are showing a negative sign as their coverage in the future is lower than that in the present and the past. [Simply] is the only major brand which has more coverage on respondents in the future.
  • 11. Part II – MARKET 2012 VS. 2013 [1] Supermarket is not the dominant channel anymore in 2013 In 2012, the percentage of [Supermarket] is likely to dominate purchasing channels with 72.0%. However, it is threaten by the increase of other channels such as [Grocery], [Convenient store] and [Market]. [2] This year, fewer respondents recall Tuong An and Simply first When being asked spontaneously, there are relatively more respondents who recall [Neptune] first compared to 2012, while [Simply] and [Tuong An] have noticeably fewer respondents who recall them. The net result is that [Neptune] has taken the top position from [Tuong An] for TOM category. [3] Respondents’awareness of major cooking oil brands has decreased The relative number of respondents who are aware of the more popular brands like [Tuong An], [Neptune] and [Simply] has decreased from that of 2012. On the other hand, the less popular brands like [Cai Lan], [Kiddy], [Chinsu] now have relatively more respondents who are aware of them. [4] Neptune, Simply and Tuong An all have more potential consumers in 2013 than in 2012 While the percentage of respondents who have used or are currently using these three brands has not significantly changed since 2012, the percentage of respondents who intend to use them in the future has considerably improved.
  • 12. Research findings 1 PART I – COOKING OIL MARKET 2013 2 PART II – MARKET 2012 VS. 2013
  • 13. C. Research findings 1 PART I – COOKING OIL MARKET 2013 A – Consumer usage and attitude 1. Types of cooking oil 2. Suitable type of cooking oil 3. Places for buying cooking oil products 4. Volume and price for the latest purchase B – Brand awareness and brand usage 1. Top 3 cooking oil brands 2. Awareness of cooking oil brands 3. Past brand 4. Brand used most often 5. Future brand 6. Popularity of dominant brands
  • 14. 1. Types of cooking oil [Soybean oil] is most familiar to the surveyed people Upon 10 surveyed people, there are more than 9 who know about [Soybean oil]. [Sesame oil] comes next with 82% of the respondents aware of it, followed by [Olive] with 81.9%. [Corn oil] has the lowest awareness with only 8.0%.  Q. Please tell us what kind of cooking oil you know in the list below? [MA] Based on n=1,036 know clearly about types of cooking oil 95.0 82.0 81.9 47.7 39.0 8.0 2.8 Soybean oil Sesame oil Olive Sunflower oil Canola Corn oil Others 0.0 20.0 40.0 60.0 80.0 100.0 Unit: % [Figure 1.1] Customer awareness on types of cooking oil
  • 15. 1. Types of cooking oil [Olive] is better known in Southern area Besides [Soybean oil], the respondents in all areas know about [Sesame oil] and [Olive] well. Unlike the respondents from the other two areas, more respondents in the South know about [Olive] than [Sesame oil]. Interestingly, there are relatively more respondents in the South who know about [Olive] than those in the Central and the North who know about [Sesame Oil]. [Figure 1.2] Customer Awareness on types of cooking oil – By Area Soybean oil Sesame oil Olive Sunflower oil Canola Corn oil Others Northern (n=469) 96.2 82.3 81.9 48.2 38.4 8.3 3.0 Middle (n=123) 91.9 81.3 74.0 42.3 34.1 11.4 2.4 Southern (n=444) 94.6 82.0 84.2 48.6 41.0 6.8 2.7 0.0 20.0 40.0 60.0 80.0 100.0  Q. Please tell us what kind of cooking oil you know in the list below? [MA] Based on n=1,036 know clearly about types of cooking oil Unit: %
  • 16. 1. Types of cooking oil There is a similarity in the recognition of cooking oil types among age groups. All age groups show a similarity in their recognition of available types of cooking oil. However, the youngest group (20-29 years old) is a bit short as noticeably fewer of them know about [Sunflower oil] and [Canola]. [Figure 1.3] Customer awareness on types of cooking oil – By Age Soybean oil Olive Sesame oil Sunflower oil Canola Corn oil Others 20 - 29 years old (n=779) 94.1 80.7 80.5 44.8 35.3 7.4 2.8 30 - 39 years old (n=202) 99.0 87.6 87.6 56.4 50.5 10.4 3.0 40 years old and over (n=55) 92.7 78.2 83.6 56.4 49.1 7.3 1.8 0.0 20.0 40.0 60.0 80.0 100.0  Q. Please tell us what kind of cooking oil you know in the list below? [MA] Based on n=1,036 know clearly about types of cooking oil Unit: %
  • 17. 1. Types of cooking oil The Lower income group is less aware of available types of cooking oil. All income groups are most aware of [Soybean oil] with the awareness level of 90.7% for the Lower income group, 96.6% for the Middle income group and 95.2% for the Upper income group. The Lower income group shows an uneasy fact that they know less about available types of cooking oil than the other two groups, and their awareness level is considerably lower. [Figure 1.4] Customer awareness on types of cooking oil – By SEC Soybean oil Sesame oil Olive Sunflower oil Canola Corn oil Others Lower (n=172) 90.7 73.8 69.8 31.4 26.7 8.7 3.5 Middle (n=409) 96.6 82.9 82.6 49.6 39.4 7.8 2.7 Upper (n=455) 95.2 84.4 85.9 52.1 43.3 7.9 2.6 0.0 20.0 40.0 60.0 80.0 100.0  Q. Please tell us what kind of cooking oil you know in the list below? [MA] Based on n=1,036 know clearly about types of cooking oil Unit: %
  • 18. 2. Suitable type of cooking oil The majority of 1,036 respondents think [Soybean oil] is most suitable for them The most suitable type of cooking oil for most of the respondents is [Soybean oil] with 74.3%. [Olive] comes next with 51.9%, followed by [Sesame oil] with 37.7%. Only 2.2% of the respondents think [Corn oil] is suitable for them.  Q. Please tell us which type of cooking oil is best for you? [SA] Based on n=1,036 know clearly about types of cooking oil 74.3 51.9 37.7 17.4 14.4 2.2 2.5 Soybean oil Olive Sesame oil Sunflower oil Canola Corn oil Others 0.0 20.0 40.0 60.0 80.0 100.0 Unit: % [Figure 2.1] Suitable type of cooking oil
  • 19. 2. Suitable type of cooking oil There is no significant difference among geographic groups All groups choose [Soybean] as the best type of cooking oil for them, followed by [Olive] and [Sesame oil]. The chart pattern for the three geographic groups closely imitates the unsegregated chart and there is no major difference among geographic areas, indicating that geographic factor doesn’t affect the respondents’ perception of cooking oil suitability. [Figure 2.2] Suitable type of cooking oil – By Area Soybean oil Olive Sesame oil Sunflower oil Canola Corn oil Others Northern (n=469) 75.9 50.7 38.2 20.0 15.8 3.2 1.3 Middle (n=123) 75.6 48.0 37.4 13.8 8.9 1.6 7.3 Southern (n=444) 72.3 54.3 37.4 15.5 14.4 1.4 2.5 0.0 20.0 40.0 60.0 80.0 100.0  Q. Please tell us which type of cooking oil is best for you? [SA] Based on n=1,036 know clearly about types of cooking oil Unit: %
  • 20. 2. Suitable type of cooking oil [Soybean oil] is still the top choice regardless of age The majority of the respondents choose [Soybean oil] as the most suitable type of cooking oil for them, regardless of age. Besides, [Olive] and [Sesame oil] are still well recognized as they are correspondingly ranked at the second and third position. While the oldest group has a rather similar perception of cooking oil suitability as the other two age groups, their perception on the suitability of [Olive] and [Sesame oil] is noticeably lower. [Figure 2.3] Suitable type of cooking oil – By Age Soybean oil Olive Sesame oil Sunflower oil Canola Corn oil Others 20 - 29 years old (n=779) 72.5 54.2 37.7 17.3 12.7 2.1 2.1 30 - 39 years old (n=202) 79.2 49.0 41.1 18.3 19.3 3.0 3.5 40 years old and over (n=55) 81.8 30.9 25.5 14.5 20.0 1.8 5.5 0.0 20.0 40.0 60.0 80.0 100.0  Q. Please tell us which type of cooking oil is best for you? [SA] Based on n=1,036 know clearly about types of cooking oil Unit: %
  • 21. 2. Suitable type of cooking oil Monthly household income does not affect respondents’ choices There is no change when analyzing the respondents’ perception of cooking oil suitability by SEC. In details, [Soybean oil] still scores the highest at 78.5% for the Lower income group, 78.0% for the Middle income group and 69.5% for the Upper income group. The SEC chart patterns closely follow the unsegregated chart and there is no major difference among SEC groups, indicating SEC factor doesn’t affect consumer’s perception of cooking oil suitability. [Figure 2.4] Suitable type of cooking oil – By SEC Soybean oil Olive Sesame oil Sunflower oil Canola Corn oil Others Lower (n=172) 78.5 44.2 33.7 11.6 10.5 4.1 3.5 Middle (n=409) 78.0 52.1 37.9 21.3 15.2 1.5 2.2 Upper (n=455) 69.5 54.7 39.1 16.0 15.2 2.2 2.4 0.0 20.0 40.0 60.0 80.0 100.0  Q. Please tell us which type of cooking oil is best for you? [SA] Based on n=1,036 know clearly about types of cooking oil Unit: %
  • 22. 3. Places for buying cooking oil Supermarkets are the dominant retailer of cooking oil 83.9% of the respondents buy cooking oil from [Supermarkets], 62.4% from [Grocery] and 37.3% from [Market]. [Convenient store], [Store specializing in selling cooking oil], [One-price store] and [Online shopping] all have their shares, but the last two are negligible.  Q. Please tell us where you usually buy cooking oil for your family? [MA] Based on n=1,038 83.9 62.4 37.3 28.4 15.2 2.1 0.9 0.2 Supermarket Grocery Market Convenient store Store specializing in selling cooking oil One-price store Online shopping Others 0.0 20.0 40.0 60.0 80.0 100.0 Unit: % [Figure 3.1] Places for buying cooking oil
  • 23. 3. Places for buying cooking oil The Northern group likes [Convenient store] more and [Market] less… … than the Southern and Middle groups. The cooking oil purchasing location is quite similar in all three areas except for [Convenient store] and [Market]. Relatively, more respondents from the North buy cooking oil from [Convenient store] and fewer of them buy from [Market] than the respondents from the other two areas.  Q. Please tell us where you usually buy cooking oil for your family? [MA] Based on n=1,038 Supermarket Grocery Convenient store Market Store specializing in selling cooking oil One-price store Online shopping Others Nothern (n=471) 82.2 63.3 36.7 29.1 18.3 1.3 0.8 0.4 Central (n=123) 74.0 71.5 18.7 47.2 18.7 4.1 0.0 0.0 Southern (n=444) 88.5 59.0 22.3 43.2 11.0 2.5 1.1 0.0 0.0 20.0 40.0 60.0 80.0 100.0 Unit: % [Figure 3.2] Places for buying cooking oil – By Area
  • 24. 3. Places for buying cooking oil The youngest group prefers buying cooking oil from [Grocery] and [Market] The pattern of cooking oil purchasing location is quite similar for all three age groups, except the youngest group. All three age groups buy oil from [Grocery] and [Market] second- and third-most often, and noticeably more respondents from the youngest group buy cooking oil from these two locations.  Q. Please tell us where you usually buy cooking oil for your family? [MA] Based on n=1,038 Supermarket Grocery Market Convenient store Store specializing in selling cooking oil One-price store Online shopping Others 20 - 29 years old (n=780) 83.5 65.9 39.2 29.7 16.2 2.1 0.9 0.1 30 - 39 years old (n=203) 85.7 53.2 31.0 25.1 13.3 2.5 1.0 0.5 40 years old and over (n=55) 83.6 47.3 32.7 21.8 9.1 1.8 0.0 0.0 0.0 20.0 40.0 60.0 80.0 100.0 Unit: % [Figure 3.3] Places for buying cooking oil – By Age
  • 25. 3. Places for buying cooking oil Income groups have similar choice of their cooking oil vendors All three groups show no distinctive difference in their choice of where to buy cooking oil. Although the lines cross, there is still no significant or noticeable discrepancy.  Q. Please tell us where you usually buy cooking oil for your family? [MA] Based on n=1,038 Supermarket Grocery Market Convenient store Store specializing in selling cooking oil One-price store Online shopping Others Lower (n=172) 80.8 70.3 42.4 23.3 12.8 1.7 .6 0.0 Middle (n=411) 82.7 62.3 37.5 28.0 16.3 1.5 1.0 .2 Upper (n=455) 86.2 59.6 35.2 30.8 15.2 2.9 .9 .2 0.0 20.0 40.0 60.0 80.0 100.0 Unit: % [Figure 3.4] Places for buying cooking oil – By SEC
  • 26. 4. Volume and price for the latest purchase 1-liter bottle with the price of under 50,000 VND is mostly preferred More than half of the respondents tend to buy cooking oil in 2-liter bottles and smaller, with the price disperses between [Under 50,000VND] and [50,000-99,999VND]. In particular, [1 liter] is the most common volume with the price of [Under 50,000 VND]  Q. Please tell us the bottle size and the price you paid for that size in the last time you purchased cooking oil? [Matrix SA] Based on n=1,038 Under 50,000 VND 50,000 - 99,999 VND 100,000 - 149,999 VND 150,000 - 199,999 VND 200,000 - 249,999 VND 250,000 - 299,999 VND 300,000 VND and over 250 ml (n=26) 69.2 26.9 0.0 3.8 0.0 0.0 0.0 400 ml (n=25) 48.0 48.0 4.0 0.0 0.0 0.0 0.0 500 ml (n=69) 55.1 39.1 5.8 0.0 0.0 0.0 0.0 1 litre (n=399) 69.2 25.3 3.8 1.0 0.8 0.0 0.0 1.8 litre (n=40) 25.0 42.5 20.0 10.0 2.5 0.0 0.0 2 litre (n=236) 5.1 61.9 19.1 11.0 3.0 0.0 0.0 5 litre (n=241) 0.4 2.5 10.0 31.5 55.2 0.0 0.4 Others (n=2) 0.0 0.0 50.0 0.0 50.0 0.0 0.0 0.0 20.0 40.0 60.0 80.0 100.0 Unit: % [Figure 4.1] Volume and price for the latest purchase
  • 27. 4. Volume and price for the latest purchase Northern respondents tend to buy bigger bottles In the last time the Northern respondents purchased cooking oil, 149 of them chose 1-liter bottle, 125 of them chose 2-liter bottle and 130 of them chose 5-liter bottle. For comparison, the number of respondents purchasing cooking oil in those three sizes are, respectively, 46, 22, 38 for the Middle group and 204, 89, 73 for the Southern group. In short, the Northern group tends to buy relatively more 2-liter and 5-liter size than the other two areas.  Q. Please tell us the bottle size and the price you paid for that size in the last time you purchased cooking oil? [Matrix SA] Based on n=1,038 Unit: % [Figure 4.2] Volume and price for the latest purchase – By Area
  • 28. 4. Volume and price for the latest purchase The youngest group prefers 1-liter bottle 326 of the youngest group chose 1-liter bottle and 320 of them (41% of the youngest group) chose 2-liter or 5-liter bottle. On the other hand, in the last time the respondents from the other two age groups purchased cooking oil, 73 of them (28% of the middle and oldest groups) chose 1-liter bottle and 157 of them (61% of the middle and oldest groups) chose 2- or 5-liter bottle.  Q. Please tell us the bottle size and the price you paid for that size in the last time you purchased cooking oil? [Matrix SA] Based on n=1,038 Unit: % [Figure 4.3] Volume and price for the latest purchase – By Age
  • 29. 4. Volume and price for the latest purchase The Lower income group tends to purchase smaller bottles The last time the respondents from the Lower income group purchased cooking oil, 83 of them (48% of this group) chose 1-liter bottle and 51 of them (30% of this group) chose 2- or 5-liter bottle. On the other hand, the last time making purchase of cooking oil, 160 (39%) of the Middle income respondents chose 1-liter bottle and 191 (46%) of them chose 2- or 5-liter bottle. The choice of the Upper income respondents is even more different, with only 156 (34%) of them chose 1-liter bottle and 235 (52%) of them chose 2- or 5-liter bottle.  Q. Please tell us the bottle size and the price you paid for that size in the last time you purchased cooking oil? [Matrix SA] Based on n=1,038 Unit: % [Figure 4.4] Volume and price for the latest purchase – By SEC
  • 30. Research findings 1 PART I – COOKING OIL MARKET 2013 A – Consumer usage and attitude 1. Types of cooking oil 2. Suitable type of cooking oil 3. Places for buying cooking oil product 4. Volume and price for the latest purchase B – Brand awareness and brand usage 1. Top 3 cooking oil brands 2. Awareness of cooking oil brand 3. Past brand 4. Brand used most often 5. Future brand 6. Coverage of dominant brands
  • 31. 1. Top 3 cooking oil brands [Neptune] is recalled first by 37.7% of the surveyed people As evident in the chart, [Neptune] is at the top with 37.7% of the respondents able to recall its brand first when being asked spontaneously. This brand also takes the first position in Second In Mind category with 23.1%. The first position for Third In Mind of the respondents is [Tuong An] with 14.3%.  Q. Please tell us what cooking oil brands in Vietnam you know / have heard of? [SA] Based on n=1,038 37.7 26.1 17.0 3.9 3.3 1.6 0.8 0.5 0.5 0.5 23.1 17.8 18.5 5.9 4.7 4.8 0.2 0.0 0.4 0.5 8.4 14.3 10.2 6.0 5.6 5.8 1.3 0.0 0.8 0.6 Neptune Tuong An Simply Meizan Marvela Cai Lan Kiddy Co.opmart De Nhat Otran 0.0 10.0 20.0 30.0 40.0 50.0 60.0 TOM Second in mind Third in mind Unit: % [Figure 1.1] Top three cooking oil brands
  • 32. 1. Top 3 cooking oil brands Choices among geographic groups are sharply dissimilar While most Northern and Middle respondents recall [Neptune] first with the respective percentage of 49.5% and 31.7%, [Tuong An] scores the highest in TOM with 45.5% of the Southern group. At Second In Mind, [Simply] is the winning brand with 26.5% votes from Northern group whereas [Neptune] prevails in both the Middle and Southern groups. In terms of Third in mind, [Tuong An] has the highest percentage in both the Northern and Middle groups while [Simply] is better recognized in Southern group with 10.8%. [Figure 1.2] Top three cooking oil brands – By Area  Q. Please tell us what cooking oil brands in Vietnam you know / have heard of? [SA] Based on n=1,038 Unit: %
  • 33. 1. Top 3 cooking oil brands There is significant difference among groups More than 3 in 10 respondents from the youngest and oldest group recall [Neptune] first, while 32.5% of the respondents from the Middle group recall [Tuong An] first. In terms of Second In Mind, [Neptune] is the winner in all three age groups with the respective percentage of 21.2%, 28.6% and 30.9%. In the Third in mind category, [Tuong An] scores the highest in all three age groups. [Figure 1.3] Top three cooking oil brands – By Age  Q. Please tell us what cooking oil brands in Vietnam you know / have heard of? [SA] Based on n=1,038 Unit: %
  • 34. 1. Top 3 cooking oil brands SEC groups are different in terms of Second In Mind and Third In Mind [Neptune] brand is the first to be recalled by all three SEC groups. Moreover, it is arguably the winner in Second in Mind category, taking over the Upper income group, breaking even with [Tuong An] in Lower income group and losing with only 1.2% short to [Simply] in Middle income group. In the Third in Mind category, [Tuong An] wins the Upper and Middle income groups and is just a bit short of 0.6% to [Simply] in Lower income group. [Figure 1.4] Top three cooking oil brands – By SEC  Q. Please tell us what cooking oil brands in Vietnam you know / have heard of? [SA] Based on n=1,038 Unit: %
  • 35. 2. Total awareness of cooking oil brands [Tuong An] scores highest at 92.7% Almost all of the surveyed people know about [Tuong An] and [Neptune]. [Tuong An] has the highest percentage of 92.7%, closely followed by [Neptune] at 91.0%. [Simply], [Meizan], and [Cai Lan] come next at 79.1%, 72.8%, and 70.3% respectively.  Q. Please tell us what cooking oil brands in the below you have heard of / know clearly? (WITH A LIST OF BRANDS PROVIDED) [MA] Based on n=1,038 92.7 91.0 79.1 72.8 70.3 48.9 40.6 38.2 38.0 29.3 Tuong An Neptune Simply Meizan Cai Lan Marvela Kiddy Chinsu De Nhat Nutra Omega- 3 0.0 20.0 40.0 60.0 80.0 100.0 Unit: % [Figure 2.1] Total awareness of cooking oil brands
  • 36. 2. Total awareness of cooking oil brands Brand awareness of the Northern respondents is sharply different [Figure 2.2] Total awareness of cooking oil brands – By AreaUnit: %  Q. Please tell us what cooking oil brands in the below you have heard of / know clearly? (WITH A LIST OF BRANDS PROVIDED) [MA] Based on n=1,038 94.5 91.7 89.2 71.5 67.7 42.0 39.5 39.3 38.6 34.2 Neptune Tuong An Simply Meizan Cai Lan Trang An Chinsu Marvela Kiddy De Nhat Northern 91.9 85.4 75.6 70.7 69.1 53.7 50.4 39.8 36.6 35.8 Tuong An Neptune Meizan Cai Lan Simply Marvela Kiddy Chinsu De Nhat Trang An Middle 93.9 89.0 73.4 73.0 71.2 57.9 45.3 42.3 39.9 36.3 Tuong An Neptune Meizan Cai Lan Simply Marvela Co.opmart De Nhat Kiddy Chinsu Southern While [Tuong An] and [Neptune] are the most and second-most well-known brands of cooking oil among the Middle and Southern respondents, the order is reversed for those from the North. [Simply], [Meizan] and [Cai Lan] take the next three positions in all three areas. Although being known to 42% of the respondents from the North and 35.8% of the respondents from the Middle, [Trang An] is not even in the top 10 best known brands in the South.
  • 37. 2. Total awareness of cooking oil brands [Tuong An] and [Neptune] are still best-known among age groups… …with [Tuong An] tightly wins over and take the first place. [Simply], [Meizan] and [Cai Lan] are still well-known across age groups although there is a small change of order in the youngest group from that of the other two age groups. [Figure 2.3] Total awareness of cooking oil brands – By AgeUnit: %  Q. Please tell us what cooking oil brands in the below you have heard of / know clearly? (WITH A LIST OF BRANDS PROVIDED) [MA] Based on n=1,038 92.4 90.6 78.2 72.7 70.1 47.1 38.6 37.3 37.1 29.5 Tuong An Neptune Simply Meizan Cai Lan Marvela Chinsu De Nhat Kiddy Trang An 20 - 29 years old 94.1 93.1 83.7 75.4 70.0 56.7 56.7 41.4 38.9 36.0 Tuong An Neptune Simply Meizan Cai Lan Kiddy Marvela De Nhat Chinsu Nutra Omega-3 30 - 39 years old 90.9 89.1 74.5 74.5 65.5 47.3 38.2 34.5 30.9 29.1 Tuong An Neptune Cai Lan Simply Meizan Marvela Co.opmart De Nhat Kiddy Chinsu 40 years old and over
  • 38. 2. Total awareness of cooking oil brands [Tuong An] and [Neptune] still take the top two positions across income groups… … and compete neck-to-neck for the first position. [Tuong An] is better known in the Lower and Middle income groups, losing to [Neptune] by a mere 0.2% in the Upper income group. However, [Tuong An]’s lead in the Lower and Middle income groups is not significant either. [Simply], [Meizan] and [Cai Lan] also take the next three positions with a different order in the Lower income group. [Figure 2.4] Total awareness of cooking oil brands – By SECUnit: %  Q. Please tell us what cooking oil brands in the below you have heard of / know clearly? (WITH A LIST OF BRANDS PROVIDED) [MA] Based on n=1,038 91.9 86.0 77.3 70.3 69.8 39.5 39.0 34.9 32.6 26.2 Tuong An Neptune Simply Cai Lan Meizan Marvela De Nhat Chinsu Kiddy Co.opmart Lower 93.2 91.2 79.8 73.5 72.7 49.9 41.4 40.6 36.3 32.4 Tuong An Neptune Simply Meizan Cai Lan Marvela Kiddy Chinsu De Nhat Trang An Middle 92.7 92.5 79.1 73.4 68.1 51.6 42.9 39.1 37.1 31.4 Neptune Tuong An Simply Meizan Cai Lan Marvela Kiddy De Nhat Chinsu Nutra Omega-3 Upper
  • 39. 3. Past brand [Neptune] is the brand used most often in the past. 37.8% of the respondents choose [Neptune] as the brand they did not continue using. 18% of the respondents chose to leave [Tuong An], 16.6% chose to leave [Simply] and a total of 75.9% of the respondents have changed their main cooking oil brand.  Q. Amongst brands you know, what brand you had used as main brand in the past before changing to use the current one? [SA] Based on n=1,038 Unit: % [Figure 3.1] Past brand 35.8 18.0 16.6 10.2 6.7 6.3 1.3 1.0 0.6 0.6 24.1 Neptune Tuong An Simply Meizan Marvela Cai Lan De Nhat Nakydako Chinsu Trang An Don't use any other brand in the past 0.0 10.0 20.0 30.0 40.0 50.0 Used other brands in the past 75.9%
  • 40. 3. Past brand [Tuong An], [Neptune] and [Simply] all have lost their consumers In the North, more respondents have switched to a new brand from [Neptune] and [Simply], while in the Middle and the South, more respondents have switched from [Neptune] and [Tuong An]. Considerably more respondents in the North decided to switch from [Neptune] than the other two areas. [Figure 3.2] Past brand – By AreaUnit: %  Q. Amongst brands you know, what brand you had used as main brand in the past before changing to use the current one? [SA] Based on n=916 used another brand in the past 45.9 25.5 10.6 7.3 5.7 1.4 0.9 0.7 0.5 0.5 Neptune Simply Meizan Tuong An Cai Lan Marvela Chinsu Nutra Omega-3 Trang An De Nhat Northern 31.9 27.7 9.2 8.6 8.1 6.3 2.1 1.8 0.8 0.8 Tuong An Neptune Marvela Simply Meizan Cai Lan Nakydako De Nhat Binh An Co.opmart Southern 29.7 17.1 13.5 13.5 9.9 9.0 2.7 1.8 0.9 0.9 Neptune Tuong An Meizan Marvela Simply Cai Lan Trang An De Nhat Queen Otran Middle
  • 41. 3. Past brand Different age groups show little difference in the brands that they switched More respondents from all three age groups chose to stop using [Neptune]. [Tuong An] and [Cai Lan] take the next two positions in losing consumers in the youngest and middle groups, while [Tuong An] and [Cai Lan] and [Simply] are chosen for these positions in the oldest group. [Figure 3.3] Past brand – By AgeUnit: % 35.6 19.2 16.3 11.5 6.3 6.1 1.0 0.7 0.6 0.6 Neptune Tuong An Simply Meizan Marvela Cai Lan De Nhat Trang An Chinsu Nutra Omega-3 20 - 29 years old 39.5 18.9 17.3 5.9 5.4 5.4 2.2 1.6 1.1 0.5 Neptune Simply Tuong An Cai Lan Meizan Marvela De Nhat Nakydako Chinsu Sailing Boat 30 - 39 years old 35.6 17.8 11.1 11.1 8.9 6.7 4.4 2.2 2.2 0.0 Neptune Tuong An Cai Lan Simply Nakydako Marvela Meizan Co.opmart Happi Koki Binh An 40 years old and over  Q. Amongst brands you know, what brand you had used as main brand in the past before changing to use the current one? [SA] Based on n=916 used another brand in the past
  • 42. 3. Past brand [Neptune], [Tuong An] and [Simply] lose customers across income groups Many respondents from three income groups decided to switch from these three brands. [Meizan], [Marvela] and [Cai Lan] also have respondents stop using their brands but in smaller numbers. [Figure 3.4] Past brand – By SECUnit: % 32.9 21.0 20.3 9.1 6.3 4.9 1.4 1.4 0.7 0.7 Neptune Tuong An Simply Meizan Marvela Cai Lan Nutra Omega-3 De Nhat Chinsu Nakydako Lower 35.0 18.5 14.6 12.4 7.4 7.2 1.4 0.8 0.6 0.6 Neptune Simply Tuong An Meizan Marvela Cai Lan Nakydako Co.opmart Binh An De Nhat Middle 38.8 21.7 13.7 8.0 6.1 4.9 1.7 1.2 1.0 0.7 Neptune Tuong An Simply Meizan Cai Lan Marvela De Nhat Chinsu Trang An Queen Upper  Q. Amongst brands you know, what brand you had used as main brand in the past before changing to use the current one? [SA] Based on n=916 used another brand in the past
  • 43. 4. Brand used most often (BUMO) [Neptune] is at the top with 33.2% 3 out of 10 respondents are using [Neptune], followed by [Simply] with 25.3%. [Tuong An] takes the third place with 22.3%. Only a few of the respondents are using other brands such as [Co.opmart], [Otran], [Kiddy] or [Nutra Omega-3].  Q. Amongst brands you know, what brand you are currently using? [SA] Based on n=1,038 33.2 25.3 22.3 7.2 3.9 3.3 0.8 0.7 0.5 0.5 Neptune Simply Tuong An Meizan Cai Lan Marvela Co.opmart Otran Kiddy Nutra Omega- 3 0.0 10.0 20.0 30.0 40.0 50.0 Unit: % [Figure 4.1] Brand used most often (BUMO)
  • 44. 4. Brand used most often (BUMO) [Neptune] and [Simply] enjoy the market in the Northern and Middle areas [Neptune] is currently used by more respondents from the North and the Middle, closely followed by [Simply]. [Tuong An] takes the fourth position in the North with 6.4% and the third position in the Middle with 18.7%. In the South, [Tuong An] manages to take the first position with 40.1% and also creates a big gap of 15.8% with the runner-up [Neptune]. [Figure 4.2] Brand used most often (BUMO) – By AreaUnit: %  Q. Amongst brands you know, what brand you are currently using? [SA] Based on n=1,038 42.5 35.5 8.5 6.4 2.8 1.3 0.6 0.4 0.4 0.4 Neptune Simply Meizan Tuong An Cai Lan Otran Marvela Kiddy Co.opmart Queen Northern 40.1 24.3 14.4 5.6 5.4 4.5 1.4 0.9 0.7 0.7 Tuong An Neptune Simply Meizan Marvela Cai Lan Co.opmart Nutra Omega-3 Nakydako Happi Koki Southern 30.1 26.0 18.7 8.1 5.7 5.7 2.4 0.8 0.8 0.8 Neptune Simply Tuong An Meizan Cai Lan Marvela Kiddy Binh An Chinsu Trang An Middle
  • 45. 4. Brand used most often (BUMO) [Neptune], [Simply] and [Tuong An] are still favored among age groups While [Neptune] is able to put [Simply] in the runner-up position in the youngest group, [Simply] wins in the other two age groups. [Neptune] is 12% ahead of [Simply] in the youngest group, but [Simply] can only stay ahead of [Neptune] with 5.4% and 1.8% in the other two age groups. Meanwhile, [Tuong An] is firmly put in the third position in all three age groups. [Figure 4.3] Brand used most often (BUMO) – By AgeUnit: %  Q. Amongst brands you know, what brand you are currently using? [SA] Based on n=1,038 35.1 23.1 21.9 8.5 4.5 3.1 0.9 0.5 0.4 0.3 Neptune Simply Tuong An Meizan Cai Lan Marvela Co.opmart Otran Happi Koki Kiddy 20 - 29 years old 33.0 27.6 22.7 3.4 2.5 1.5 1.5 1.5 1.5 1.0 Simply Neptune Tuong An Marvela Meizan Cai Lan Kiddy Nutra Omega-3 Otran Chinsu 30 - 39 years old 29.1 27.3 25.5 7.3 5.5 3.6 1.8 0.0 0.0 0.0 Simply Neptune Tuong An Meizan Marvela Cai Lan Queen Binh An Elise Kiddy 40 years old and over
  • 46. 4. Brand used most often (BUMO) SEC groups also have their own favorites While the Middle and Upper income groups show a strong favor to [Neptune], then [Simply] and [Truong An], the Lower income group chooses otherwise. [Tuong An] takes the lead in this group, followed by [Neptune] and [Simply]. However, these three brands do not have big gaps between them in the Lower income group like they do in the other two groups. [Figure 4.4] Brand used most often (BUMO) – By SECUnit: %  Q. Amongst brands you know, what brand you are currently using? [SA] Based on n=1,038 24.4 23.8 19.8 15.7 7.6 2.3 1.2 1.2 1.2 0.6 Tuong An Neptune Simply Meizan Cai Lan Marvela Co.opmart Chinsu Nakydako Kiddy Lower 34.5 26.0 21.4 6.3 4.6 2.9 0.7 0.7 0.7 0.5 Neptune Simply Tuong An Meizan Marvela Cai Lan Kiddy Co.opmart De Nhat Otran Middle 35.6 26.8 22.2 4.8 3.3 2.4 1.1 0.7 0.7 0.4 Neptune Simply Tuong An Meizan Cai Lan Marvela Otran Co.opmart Nutra Omega-3 Oilla Upper
  • 47. 5. Future brand Many respondents have changed their brand, and they intend to do so again 75.9% of the respondents have changed their brands. Still, 82% of them intend to do so again in the future. [Simply] is chosen by 26.6% of the respondents as their future brand, closely followed by [Neptune] at 23.3%. Far behind is [Tuong An] with only 13.7% of the respondent intend to switch and use it in the future.  Q. Amongst brands you know, what brand you intend to change in the future? [SA] Based on n=1,038 Unit: % [Figure 5.1] Future brand 26.6 23.3 13.7 6.1 4.9 4.9 3.9 2.7 2.4 1.9 18.0 Simply Neptune Tuong An Nutra Omega-3 Meizan Marvela Chinsu Cai Lan Kiddy Co.opmart Not intend to change 0.0 10.0 20.0 30.0 40.0 50.0 Intend to change 82.0%
  • 48. 5. Future brand The Middle and Southern groups share similar intention More respondents in the Middle and the South intend to change their cooking oil brand to [Neptune], then [Simply] and [Tuong An]. The Northern respondents tend to switch to [Simply] more than [Neptune] or [Tuong An]. [Tuong An] is chosen by only 9.7% of the Northern respondents as their future brand, while that number is 16% for the Middle respondents and 17.5% for the Southern respondents. [Figure 5.2] Future brand – By AreaUnit: %  Q. Amongst brands you know, what brand you intend to change in the future? [SA] Based on n=851 intending to change another brand 32.8 21.3 9.7 7.7 5.9 3.6 3.3 3.1 3.1 2.6 Simply Neptune Tuong An Nutra Omega-3 Meizan Marvela Chinsu Cai Lan Kiddy Otran Northern 24.1 19.7 17.5 6.4 5.0 4.7 4.4 4.2 2.5 2.2 Neptune Simply Tuong An Marvela Chinsu Nutra Omega-3 Co.opmart Meizan Cai Lan De Nhat Southern 28.0 27.0 16.0 5.0 5.0 4.0 3.0 3.0 2.0 2.0 Neptune Simply Tuong An Marvela Nutra Omega-3 Meizan Kiddy De Nhat Cai Lan Chinsu Middle
  • 49. 5. Future brand [Simply] and [Neptune] race neck-to-neck across age groups [Simply] is taking the lead as the new brand when the respondents switch, with a not very safe distance from [Neptune]. While the youngest and the middle aged groups are a little more likely to switch to [Simply], the oldest group shows the tendency for both [Neptune] and [Simply]. [Figure 5.3] Future brand – By AgeUnit: % 27.0 23.6 13.8 5.8 5.7 4.4 4.4 2.8 2.4 1.6 Simply Neptune Tuong An Nutra Omega-3 Meizan Marvela Chinsu Cai Lan Kiddy Co.opmart 20 - 29 years old 27.2 23.7 13.9 6.4 5.8 2.9 2.9 2.3 2.3 2.3 Simply Neptune Tuong An Nutra Omega-3 Marvela Chinsu De Nhat Meizan Kiddy Sailing Boat 30 - 39 years old 16.7 16.7 11.9 9.5 9.5 9.5 4.8 4.8 4.8 2.4 Neptune Simply Tuong An Co.opmart Marvela Nutra Omega-3 Cai Lan Meizan De Nhat Binh An 40 years old and over  Q. Amongst brands you know, what brand you intend to change in the future? [SA] Based on n=851 intending to change another brand
  • 50. 5. Future brand All three income groups tend to switch to [Simply]… … with [Neptune] and [Tuong An] are next in order. Except for that the intention of switching to other less well-known brands is all different, all three income groups enjoy a rare agreement as to the order of the 3 major brands that they should use in the future. [Figure 5.4] Future brand – By SECUnit: % 28.5 24.8 13.1 8.8 4.4 2.9 2.9 2.2 2.2 2.2 Simply Neptune Tuong An Meizan Chinsu Kiddy Marvela Cai Lan Nutra Omega-3 De Nhat Lower 28.2 24.5 11.3 5.8 5.8 4.0 3.7 2.5 2.5 2.1 Simply Neptune Tuong An Marvela Nutra Omega-3 Meizan Chinsu Kiddy De Nhat Co.opmart Middle 24.5 21.6 16.0 7.7 4.9 4.4 4.4 3.9 2.1 1.8 Simply Neptune Tuong An Nutra Omega-3 Marvela Cai Lan Meizan Chinsu Kiddy Co.opmart Upper  Q. Amongst brands you know, what brand you intend to change in the future? [SA] Based on n=851 intending to change another brand
  • 51. 6. Coverage of dominant brands Leading cooking oil brands are loosing their points with the surveyed consumers [Tuong An], [Neptune], [Meizan] and [Cai Lan] are showing a negative sign as their coverage in the future is lower than that in the present and the past. [Simply] is the only major brand which has more coverage on respondents in the future. Unit: % [Figure 6] Coverage of dominant brands Tuong An (n=962) Neptune (n=945) Simply (n=821) Meizan (n=756) Cai Lan (n=730) Marvela (n=508) Kiddy (n=421) Chinsu (n=396) De Nhat (n=394) Nutra Omega-3 (n=304) Past 22.5 41.5 20.0 12.3 8.1 11.6 0.2 1.5 2.8 1.6 Present 24.0 36.5 32.0 9.9 5.5 6.7 1.2 1.0 1.0 1.6 Future 17.2 27.9 33.6 7.0 3.4 9.3 4.8 8.6 4.1 17.4 0.0 10.0 20.0 30.0 40.0 50.0 Based on total awareness
  • 52. Research findings 2 PART II – MARKET 2012 vs. 2013 1. Top-of-mind brands 2. Awareness of cooking oil brands 3. Brand’s usage experience
  • 53. 1. Purchasing channels Supermarket is not the dominant channel anymore in 2013 In 2012, the percentage of [Supermarket] is likely to dominate purchasing channels with 72.0%. However, it is threaten by the increase of other channels such as [Grocery], [Convenient store] and [Market]. Supermarket Grocery Convenient store Market 2012 (n=200) 72.0 20.0 4.5 3.0 2013 (n=1,038) 83.9 62.4 37.3 28.4 0.0 20.0 40.0 60.0 80.0 100.0 Unit: % [Figure 1] Purchasing channels
  • 54. 2. Top-of-mind brands This year, fewer respondents recall Tuong An and Simply first When being asked spontaneously, there are relatively more respondents who recall [Neptune] first compared to 2012, while [Simply] and [Tuong An] have noticeably fewer respondents who recall them. The net result is that [Neptune] has taken the top position from [Tuong An] for TOM category Neptune Tuong An Simply Meizan Marvela Cai Lan Kiddy Co.opmart De Nhat Otran 2012 (n=200) 34.0 34.5 23.0 2.5 1.0 2.0 0.0 0.0 1.0 0.0 2013 (n=1038) 37.7 26.1 17.0 3.9 3.3 1.6 0.8 0.5 0.5 0.5 0.0 10.0 20.0 30.0 40.0 50.0 60.0 Unit: % [Figure 2] Top-of-mind brands
  • 55. 2. Awareness of cooking oil brands Respondents’ awareness of major cooking oil brands has decreased The relative number of respondents who are aware of the more popular brands like [Tuong An], [Neptune] and [Simply] has decreased from that of 2012. On the other hand, the less popular brands like [Cai Lan], [Kiddy], [Chinsu] now have relatively more respondents who are aware of them. Tuong An Neptune Simply Meizan Cai Lan Marvela Kiddy Chinsu De Nhat Nutra Omega-3 2012 (n=200) 96.5 98.0 87.5 82.0 62.0 52.5 34.5 27.5 34.0 24.5 2013 (n=1038) 92.7 91.0 79.1 72.8 70.3 48.9 40.6 38.2 38.0 29.3 0.0 20.0 40.0 60.0 80.0 100.0 Unit: % [Figure 3] Awareness of cooking oil brands
  • 56. 3. Brand’s usage experience Neptune, Simply and Tuong An all have more potential consumers in 2013 than in 2012 While the percentage of respondents who have used or are currently using these three brands has not significantly changed since 2012, the percentage of respondents who intend to use them in the future has considerably improved. 18.0 16.6 35.8 13.0 14.0 31.0 Tuong An Simply Neptune 0.0 10.0 20.0 30.0 40.0 50.0 Past brand 2012 (n=200) 2013 (n=1,038) Unit: % [Figure 4] Brand’s usage experience 22.3 25.3 33.2 26.0 25.0 32.5 Tuong An Simply Neptune 0.0 10.0 20.0 30.0 40.0 50.0 Current brand 2012 (n=200) 2013 (n=1,038) 13.7 26.6 23.3 5.5 16.0 13.5 Tuong An Simply Neptune 0.0 10.0 20.0 30.0 40.0 50.0 Future brand 2012 (n=200) 2013 (n=1,038)
  • 57. W&S Company Limited is a 100% Japanese investment. Our main professions are ‘Online market research’, ‘Web creative’ and ‘Web marketing’. Online research is conducted based on Vinaresearch – our actively managed over 130,000 members panel with various segmentations across Vietnam. FOR FURTHER INQUIRIES, PLEASE CONTACT: W&S Company Limited » Address: Floor 10, 40 Pham Ngoc Thach St., District 3, HCMC » Office phone: (848) 38 223 215 Fax: (848) 38 223 216 » Email: info@vinaresearch.jp » Website: http://vinaresearch.jp/ The copyright of this report belongs to W&S Company Limited. The results (analyzing, wording, data, tables and graphs) of this survey can be publicly used, but must be cited and sourced from W&S Company Limited (also include its website address http://vinaresearch.jp).