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FINAL NPS PPT 30 AUG.pptx
1.
Confidential © Copyright
2010 Wipro Ltd 1 ASSESSMENT OF NATIONAL PENSION SYSTEM & IT’S FUND MANAGERS PRESENTED BY:- COMDT. VS THAKUR
2.
Confidential © Copyright
2010 Wipro Ltd 2 OBJECTIVES • TO STUDY THE STRUCTURE & CONCEPT OF NPS • TO STUDY IMPORTANCE OF NPS FOR RETIREMENT PLANNING • TO STUDY TAXATION ASPECT OF NPS • TO EVALUATE PERFORMANCE OF NPS & NPS FUND MANAGERS TO IDENTIFY BEST PENSION FUND TO CHOOSE FOR RETIREMENT PLANNING & INVESTMENT • COMPARISON BETWEEN OLD PENSION SYSTEM & NPS
3.
Confidential © Copyright
2010 Wipro Ltd 3 RESEARCH METHODOLOGY • DESCRIPTIVE, ANALYTICAL & CONCEPTUAL STUDY • STUDY BASED SECONDARY DATA • SECONDARY DATA COLLECTED FROM OPEN SOURCES
4.
Confidential © Copyright
2010 Wipro Ltd 4 WHY GOVT. INTRODUCED NATIONAL PENSION SCHEME • LESSER COVERAGE FOR OPS • FISCAL BURDEN • FUTURE COMMITMENTS • DISINCENTIVIZE EARLY RETIREMENT
5.
Overview of National Pension System
(NPS) Central Govern ment State Government All Citizens of India Corporate Sector NPS Lite
6.
Confidential © Copyright
2010 Wipro Ltd 6 An Overview of National Pension System (NPS) Government of India introduced NPS for Central Government Employees joining services w.e.f 1st Jan 2004. On 1st May 2009, on voluntary basis NPS was made available for All citizens of India. PFRDA was created as regulator for the Pension sector. NPS is based on Personal retirement accounts (PRAs) created for individual members. NPS accretes savings into subscribers PRA while he is working and use the accumulations at retirement to procure a pension for the rest of his life 0 to 18 18 to 65 65 Onwards Age Group NPS aims at creating enough corpus, to enable subscriber for purchasing Annuity post retirement
7.
Confidential © Copyright
2010 Wipro Ltd 7 An Overview of National Pension System (NPS) Over a 13 year period, compounded annual growth of more than 10% (exactly 10.27%). Given investors inflation protected returns. Total assets under management Rs. 7.72 lakh crores. Maximum joining age increased to 70 years and age for exit increased to 75 years. Annuity purchase can be deferred up to age of 75 years. Investment choice can be changed four times in a financial year.
8.
Confidential © Copyright
2010 Wipro Ltd 8 Development of National Pension System (NPS) PFRDA took step-by-step approach towards NPS. Phase(I)- NPS for CG and CG autonomous organizations employees introduced wef 01 Jan 2004. Fund management begins wef 01 Apr 2008. PFRDA developed required infrastructure. PFRDA extended NPS to all citizens wef 01 May 2009. Tier-II started wef 01 Dec 2009. NPS lite started wef 22 Jul 2010. Passage of PFRDA bill in Sep 2013.
9.
Confidential © Copyright
2010 Wipro Ltd 9 NPS Architecture 9 Subscriber POP-SP/ Nodal Office NPS Trust Fund Flow Funds Flow Information Flow NAV The Regulator (PFRDA) POP/ Oversight Mechanism Online NPS has unbundled Architecture, where each function is performed by different entity
10.
Confidential © Copyright
2010 Wipro Ltd 10 NPS Intermediaries Issue instructions to the custodian, Pension Fund Managers and Trustee Bank Issuing investment guidelines To issue directions to PF(s) for protecting the interest of subscribers Ensuring compliance through audit by Independent Auditors Performance review of Pension Fund Managers NPS Trust
11.
Confidential © Copyright
2010 Wipro Ltd 11 NPS Intermediaries Recordkeeping, Administration and customer service functions for all NPS subscribers. Issue of unique Permanent Retirement Account Number (PRAN) to each subscriber. Maintaining database of all PRANs issued and recording transactions relating to each subscriber’s PRAN. Issuance of PRAN Transaction Statement. Acting as an operational interface between PFRDA and other NPS intermediaries such as Pension Funds, Annuity Service Providers, Trustee Bank etc. Central Record Keeping Agency (CRA) Central Record Keeping Agency is National Securities Depository Limited (NSDL)
12.
Confidential © Copyright
2010 Wipro Ltd 12 NPS Intermediaries First point of interface between voluntary subscriber and NPS architecture Provides NPS services to subscriber Subscriber Registration Regular subscriber’s contribution Change in subscriber details Change of investment scheme/fund manager Processing of withdrawal request Processing of request for subscriber shifting Issuance of printed Account statement Any other service prescribed by PFRDA Points of Presence (POP) Various Organizations are selected by PFRDA to act as Point of Presence (POP) Under NPS List is provided in next slide
13.
Confidential © Copyright
2010 Wipro Ltd 13 List of POPs (Alphabetical order) 1. Abhipra Capital Limited 2. Alankit Assignments Limited 3. Allahabad Bank 4. Andhra Bank 5. Axis Bank Ltd. 6. Bajaj Capital Ltd. 7. Bank of Baroda 8. Bank of India 9. Bank of Maharashtra 10. Canara Bank 11. Central Bank of India 12. Citibank N.A 13. Computer Age Management Services Pvt. Ltd. 14. Corporation Bank 15. Dena Bank 16. Elite Wealth Advisors Limited 17. HDFC Securities Limited 18. ICICI Bank Limited 19. ICICI Securities Ltd 20. IDBI Bank Limited 21. IL &FS Securities Services Ltd 22. India Infoline Finance Limited 23. India Post NPS Nodal Office 24. Indian Bank 25. Indian Overseas Bank 26. Integrated Securities Ltd 27. Karvy Financial Services Limited 28. Kotak Mahindra Bank Limited 29. Marwadi Shares and Finance Limited 30. Microsec Capital Limited 31. Muthoot Finance Limited 32. Oriental Bank of Commerce 33 Punjab and Sind Bank 34 Punjab National Bank 35 Reliance Capital Limited 36. State Bank of Bikaner and Jaipur 37. State Bank of Hyderabad 38. State Bank of India 39. State Bank of Indore 40.State Bank of Mysore 41. State Bank of Patiala Bank
14.
Confidential © Copyright
2010 Wipro Ltd 14 List of POPs Contd..(Alphabetical order) 42. State Bank of Travancore 43. Steel City Securities Ltd 44. Stock Holding Corporation Of India Ltd 45. Syndicate Bank 46. Tamilnad Mercantile Bank Ltd 47. The Federal Bank Ltd. 48. The Karur Vysya Bank 49. The Lakshmi Vilas Bank Limited 50. The South Indian Bank Ltd. 51. UCO Bank 52. Union Bank of India 53. United Bank of India 54. UTI Asset Management Company Limited 55. UTI Technology Services Ltd. 56. Vijaya Bank 57. Yes Bank Ltd 58. Zen Securities Limited
15.
Confidential © Copyright
2010 Wipro Ltd 15 NPS Intermediaries Collection of Funds from identified POP/POP-SP Pooling of Funds at Trust Account at Nodal Branch. Fund Receipt Confirmation to CRA Remittance of funds to PFMs, as per CRA Fund Reconciliation with CRA Trustee Bank (TB) Trustee Bank is Axis Bank
16.
Confidential © Copyright
2010 Wipro Ltd 16 NPS Intermediaries Performs the investment management functions under the NPS PFMs invests strictly in accordance with guidelines issued by the PFRDA/NPS Trust Provides daily NAV under NPS Pension Fund Managers (PFM) Pension Fund Managers under Unorganized Sectors are: ICICI Prudential Pension Funds Management Company Limited Kotak Mahindra Pension Fund Limited SBI Pension Funds Limited UTI Retirement Solutions Limited HDFC Pension Management Co. Ltd. LIC Pension Fund Ltd. Birla Sunlife Pension Management Ltd. Reliance Capital Pension Fund Ltd
17.
Confidential © Copyright
2010 Wipro Ltd 17 PFM - Profile Sponsors of the Pension Fund are either a Central or State Govt. company, Central Public Financial Institution, Scheduled Commercial Bank, Insurance Company or Asset Management Company (AMC) regulated by RBI, SEBI or IRDA. Sponsors of the Pension Fund have minimum 5 years experience of Fund Management, monthly average AUM of not less than Rs.8000 crores, minimum positive net worth of Rs.10 crores. The Pension Funds are incorporated as a Separate Company under Company Act 1956, with direct or indirect FDI not exceeding 26% of the paid up share capital.
18.
Confidential © Copyright
2010 Wipro Ltd 18 NPS Intermediaries Providing Custodial services in compliance with SEBI Custodial Regulations 1996 Settlement Processing of Assets Safe keeping of securities - Electronic Physical Custody of Securities Corporate Actions Custodian Stock Holding Corporation of India (SCHIL) Is Custodian
19.
Confidential © Copyright
2010 Wipro Ltd 19 NPS Intermediaries Responsible for delivering a regular monthly pension against the accumulated NPS corpus to the subscriber. Annuity Service Provider Annuity Service Providers under NPS 1. Bajaj Allianz Life Insurance Co. Ltd. 2. HDFC Life Insurance Co. Ltd 3. ICICI Prudential Life Insurance Co. Ltd. 4. Life Insurance Corporation of India 5. SBI Life Insurance Co. Ltd. 6. Star Union Dai-ichi Life Insurance Co. Ltd. 7. Edelwess Tokyo Life Insurance Co. Ltd. 8. India First Lfe Insurance Co. Ltd. 9. Canara HSBC Oriental Bank of Commerce Ltd. 10. Kotak Mahndra Life Insurance Co. Ltd. 11. Max Life Insurance Co. Ltd. 12. Tata AIG Life Insurance Co. Ltd. 13. PNB Met Life Insurance Co. Ltd.
20.
Confidential © Copyright
2010 Wipro Ltd 20 Reach of NPS 20 Central Government State Government Unorganized Sector NPS Lite PFRDA NPS Trust Central Record Keeping Agency Trustee Bank Common Stakeholders PAO Directorate/ DTO POP/POP-SP Aggregator CG Employee Pension Fund Managers Custodian Sector Specific Stakeholders SG Employee Voluntary Subscriber Economically Disadvantaged Group Corporate Sector CHO/ CBO Corporate Underlying Subscriber
21.
Confidential © Copyright
2010 Wipro Ltd 21 Key Features of NPS PFRDA, a Prudent Regulator created by Government of India. Central Record keeping lies with NSDL which is associated in various National level projects for recordkeeping functions. Renowned Financial Institutions covering Public/Private Sector Banks, NBFC, Broking houses acting as POP. Funds are managed by funds managers from Public & Private sector with proven track record. Axis Bank, a bank with wide spread across India, functions as Trustee Bank. Stock Holding Corporation of India Ltd, who introduced Custodial services in India, functions as custodian for NPS. Unbundled Architecture, where each function is performed by different entity. NPS provides an opportunity for subscribers, to be serviced by intermediaries which are renowned in their area, that too at low cost
22.
Confidential © Copyright
2010 Wipro Ltd 22 Key Features of NPS 12 digit unique number Issued by Government of India, hence can be used as Identity Proof In case lost/stolen, Provision of reprint of PRAN card on chargeable basis Every individual subscriber is issued a Permanent Retirement Account Number (PRAN) card
23.
Confidential © Copyright
2010 Wipro Ltd 23 Key Features of NPS NPS account can be operated from anywhere in the country irrespective of employment and geography Subscribers can shift from one sector to another For ex: A subscriber of Unorganised sector can move to Central Govt, State Govt etc with same Account Subscriber can also shift within sector also like From one POP to another POP Within Same POP From one POP-SP to another POP-SP Complete portability of Permanent Retirement Account (PRA) with respect to geographies and employment
24.
Confidential © Copyright
2010 Wipro Ltd 24 Key Features of NPS Secure web based interface provided to subscriber Unique I-Pin allotted to subscriber, with periodical password changing policy Subscriber can avail below services online: Can view Client master details and status of change detail requests Can generate Portfolio query Can view Transaction history showing Fund Manager Units Allotted NAV & Investment Value etc Request and print for Transaction Statement Can raise Grievances online against any intermediary NPS is a fully transparent, web enabled, easy to understand system.
25.
Confidential © Copyright
2010 Wipro Ltd 25 Key Features of NPS NPS is covered under the Income Tax Act, 1961 for tax benefits. Currently NPS has ‘Exempt-Exempt-Taxation’ (EET) where Investment up to 1.5 Lakh in Tier I account is exempted Section 80CCD(I) covers self-contribution, which is also part of 80C Subscriber can claim any additional self-contribution( upto Rs. 50,000/-) under section 80CCD(1B) as NPS Tax NPS allows total tax deduction of upto 2 lakh Withdrawal are subject to tax There is no exemption on Investments made under Tier II account. Tax Treatment for NPS.
26.
Confidential © Copyright
2010 Wipro Ltd 26 Key Features of NPS NAV is price of one unit of fund NAV is calculated at the end of each working day. NAV= (sum of all securities & cash) – fund’s liabilities / number of units issued by the fund NAV increases or decreases as the value of fund holding increases or decreases NAV of different fund manager’s differ Even different scheme under same PFM has different NAV NET ASSET VALUE
27.
Investment option in NPS
28.
Confidential © Copyright
2010 Wipro Ltd 28 Type of Accounts Under NPS two types of accounts are available Tier-I account: Subscriber shall contribute his savings for retirement into Tier-I non-withdrawable account(Conditions apply). Tier-II account: • Voluntary savings facility. • Subscriber will be free to withdraw his savings from this account whenever he wishes.
29.
Confidential © Copyright
2010 Wipro Ltd 29 Investment Option in NPS • ICICI Prudential Pension Fund • Kotak Mahindra Pension Fund • SBI Pension Fund • UTI Retirement Solutions Pension Fund • HDFC Pension Management Co. Ltd • LIC Pension Fund Ltd. • Birla Sunlife Pension Management Ltd. • Reliance Capital Pension Fund Ltd Choice of eight Pension Funds • Asset Class E: Equity • Asset Class C: Fixed Income • Asset Class G: Government Securities Choice of Three Schemes • Active Choice (Active Fund Management by Subscriber) • Auto Choice (Default scheme with a life cycle fund option) Choice of Approach In NPS the Subscriber has the
30.
Confidential © Copyright
2010 Wipro Ltd 30 Asset Class E: Investment in Equity Market Instruments Asset Class E The maximum one can invest in this asset class would be 75%. High Risk High Return The investment in any equity stock is limited a maximum of 10% of the issued capital of a company. No investment in any unlisted security of an associate or group company is allowed. Objective – The investment objective is to maximise returns while investing in chosen equites
31.
Confidential © Copyright
2010 Wipro Ltd 31 Asset Class G Asset Class G: Investment in Government Securities The asset class will be invested in Central Government and State Government Bonds. Low Risk Low Return Objective – The investment objective is to optimise risk free returns.
32.
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2010 Wipro Ltd 32 Asset Class C Asset Class C: Investment in Fixed Income Instruments Liquid Mutual Funds of AMCs regulated by SEBI. Fixed Deposits of Scheduled Commercial Banks (SCBs) with networth of Rs. 500 crores, profitable for last 3 years and capital adequacy ratio of over 9%. Debt securities with maturity of not less than three years tenure issued by Bodies Corporate including SCBs and PFIs. Credit Rated PFI/PSU Bonds. Credit Rated Municipal Bonds/Infrastructure Bonds. Bonds of Companies whom shares are listed in Stock Exchange. Objective – The investment objective is to provide optimum mix of risk and rewards.
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2010 Wipro Ltd 33 Schemes / Investment Approach NPS offers two approaches to invest subscriber money Active choice - Individual Funds (Asset class E, C, and G ) Auto choice – Lifecycle Fund Gives the subscriber right to decide as to how his contribution is to be invested Where the subscriber doesn’t have financial knowledge, the contribution will be made in pre-defined portfolio
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2010 Wipro Ltd 34 Approach 1: Active Choice Subscriber have the option to actively decide as to how his NPS pension contribution is to be invested in the three options i.e. Asset Class E - investments in predominantly equity market instruments Asset Class C - investments in fixed income instruments other than Government securities Asset Class G - investments in Government securities.
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2010 Wipro Ltd 35 Approach 1: Active Choice Active Investment Class Equity (E) Corporate (C) Government (G) Permissible allocation Up to 75% Up to 100% Up to 100% Investment Risk High Medium Low Investment Return (potential) High Medium Low
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2010 Wipro Ltd 36 Guidelines for Selecting Active Choice Higher the risk, higher the return and vice-versa. For example: the Asset class E has higher returns than the G asset class, but it also carries the risk of investment losses. Investing entirely in the asset class G may not give you high returns but is a safer option. Diversify the investment and reduce the risk. One should distribute his contribution in all the three asset classes E, C and G. Higher the investment time horizon, lower is the risk. Periodically review the investment choices. Rebalance the allocation as per the age, financial goals and economy growth.
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2010 Wipro Ltd 37 Approach 2: Auto Choice Subscribers who do not have the financial and investment knowledge unable/unwilling to exercise any choice of investment, then their contribution can be invested in accordance with the Auto Choice option. In this option, the investments will be made in a life- cycle fund. The fraction of funds invested across three asset classes E, C & G will be determined by a pre-defined portfolio.
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2010 Wipro Ltd 38 Auto Choice: Lifecycle Fund At the lowest age of entry (18 years), the auto choice will entail investment of 50% of pension wealth in “E” Class, 30% in “C” Class and 20% in “G” Class. The ratios of investment will remain fixed for all contributions until the subscriber reaches the age of 36. From age 36 onwards, the weight in “E” and “C” asset class will decrease annually and the weight in “G” class will increase annually till it reaches 10% in “E”, 10% in “C” and 80% in “G” class at age 55.
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2010 Wipro Ltd 39 Auto Choice: Lifecycle Fund Moderate Life Cycle Fund Aggressive Life Cycle Fund Conservative Life Cycle Fund Asset class in (%) Asset class in (%) Asset class in (%) Age E C G E C G E C G Up to 35 years 50 30 20 75 10 15 25 45 30 40 years 40 25 35 55 15 30 20 35 45 45 years 30 20 50 35 20 45 15 25 60 50 years 20 15 65 20 20 60 10 15 75 55 years 10 10 80 15 10 75 5 5 90
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2010 Wipro Ltd 40 Rebalancing Feature In case of Active Choice – A cap of 50% on investment under Equity scheme is applicable. In case this limit is exceeded, rebalancing will need to be carried out once in a year on the date of the birth of subscriber. In case of Auto Choice – Dynamic (system driven) rebalancing across scheme as per the age wise allocation ratio will be carried out on the date of birth of the subscriber. When there is variation in Subscriber Corpus Allocation due to the NAV fluctuation, rebalancing needs to be done.
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Contribution Payment
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2010 Wipro Ltd 42 NPS Contribution Payment Process-CG Employee w.e.f 01 Apr 2019, monthly contribution would be 10% of BP plus DA to be paid by the employee. Government contributes 14% of the emoluments every month. During EOL including on medical grounds, no contribution either from employee or from Government.
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2010 Wipro Ltd 43 Comparison of Fund Growth Growth of Fund value @ 9% for Annual Contribution of Rs 1,00,000 in Comparable Products
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2010 Wipro Ltd 44 Monitoring Compliance Compliance with disclosure requirements and the Code of Conduct specified by PFRDA from time to time. Management of Pension Funds in line with the Investment Management Agreement signed with the NPS Trust . Pension fund maintains their separate accounts and audits are conducted by agency appointed by PFRDA. The audit agency checks the NAV calculation procedure and computation of other charges on subscriber. Periodic reporting and Performance Review by PFRDA/NPS Trust.
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2010 Wipro Ltd 45 Measuring PFM Performance-Monthly S. No Report / Content 1 Details of the Portfolio Value for each scheme. 2 A calculation of the total percentage return (money and time weighted) on the Portfolio for each scheme for the period. 3 A subdivision of Portfolio Value into each type of security showing market value in rupees and as a percentage of total Portfolio Value. 4 Details for each investment in the Portfolio including (as per Details column) • Name of investment, • Number of units (eg shares = number of shares, bonds = face value); • Carrying value of investment, • Market value per unit 5 Details of all transactions effected by the Manager during the period. 6 Amounts received or accrued during the period to which the report relates. 7 The management fee (included in the monthly report at the quarter end)
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2010 Wipro Ltd 46 Measuring PFM Performance -Quarterly S. No Report / Content 1 Overview of portfolio positioning including evaluation of • current economic conditions, • prospects for securities markets, • justification for the positions and transactions in the portfolio, • attribution of performance over last quarter (and year when applicable) on absolute basis as well as relative to the specified market benchmark, • outlook for returns for the portfolio. 2 All transactions carried out between the schemes, PF and its associates or purchase/sale of securities of group companies of sponsor. 3 All transactions in securities by key personnel of PF in their own beneficial interest (either in own name or through associates). 4 Internal audit reports from independent auditors, compliance certificates and subscriber complaints reports 5 Statement of compliance with investment guidelines
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2010 Wipro Ltd 47 Measuring PFM Performance - Yearly S. No Report / Content 1 Statement regarding the current status of the sponsor’s regulatory licenses and details of any changes in the name or capitalisation of the PF company or sponsors. 2 Statement of income and expenditure and a balance sheet reflecting the position of the funds, investments made, and a statement showing the amount of interest accrued but not realised as on closing date of the financial year. 3 All service contracts carried out between schemes, PF & its associates. 4 All service contracts such as for custody arrangements and transfer agency of the securities are executed in the interest of subscribers. 5 Summary of all activities and compliance with guidelines. 6 Annual statement of audited accounts of the scheme.
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2010 Wipro Ltd 48 Risk Management Option to remain invested even after retirement. Unlike other pension plans NPS gives subscriber an option to remain invested in the scheme even after the age of retirement. 50% cap on equity with rebalancing feature. To protect the subscribers contribution, investment in equity is limited to 50%. Auto choice option. Where the subscriber doesn’t have financial knowledge, the contribution will be made in pre-defined portfolio. Option to switch PFM & change asset allocation ratio. Subscriber has option to change PFM if he is not satisfied with the performance of fund, charge structure, quality of service etc. Subscriber has option to revise the asset allocation ratio based on age and financial goals.
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Annuity Selection
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2010 Wipro Ltd 50 Annuity in NPS Annuity is the fixed monthly (periodic) income which a subscriber will get against the corpus invested. The larger the corpus size, bigger the annuity. In case of normal retirement, subscriber can annuities a minimum of 40% and maximum of 100 % of his corpus towards buying annuity. NPS provides an option to the subscriber to decide his retirement age which can be anytime before 60. In such case subscriber can annuities a minimum of 80% and maximum of 100 % of his corpus towards buying annuity. At the time of exit the subscriber will have an option to purchase annuity online.
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2010 Wipro Ltd 51 Subscriber would be given the following online facilities – Selection of Annuity Service Provider (ASP). Selection of annuity scheme. Option to change ASP & scheme (if already registered) before attaining retirement age. The entire transfer of amount between NPS System and ASP will take without any manual intervention. ASP to be regulated by IRDA. Annuity Selection
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Getting your money out
of NPS
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2010 Wipro Ltd 53 Types of Withdrawal Normal Retirement Conditions for Withdrawal Pre-mature Retirement Death of subscriber
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2010 Wipro Ltd 54 Withdrawal Process Subscribers / Nominee CRA Pension Fund Manager Trustee Bank Transfers settlement amount online POP Branch Maker Checker Submits withdrawal form along with relevant Docs POP process withdrawal request online in CRA system through maker- checker process. Assumption: Annuity Service Provider (ASP) and scheme already selected by subscriber • Executes request received from POP • CRA sends withdrawal instructions online to Trustee Bank & PFM On receipt of CRA instructions, PFM as per T+3 day’s NAV calculates and transfers money to TB Sends instructions T = POP authorizes withdrawal request TB transfers settlement amount on T+3 day into subscribers bank account or give cheque
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2010 Wipro Ltd 55 Normal Withdrawal Normal retirement – On attaining age of 60 years Procedure •Subscriber to submit withdrawal form to POPs •Annuitize min. 40% of pension wealth and withdraw 60% as lump sum or in phased manner Documents required • PRAN card •Copy of PRAN card •Withdrawal form Timelines •Subscriber receives settlement amount of lump sum 60% on T*+ 3 days directly into bank account or through cheque •Remaining min. 40% or above goes to ASP online on T*+3 days T*=date of withdrawal request authorized by POP in CRA system
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2010 Wipro Ltd 56 Premature Withdrawal Incase of premature retirement – At any point in time before 60 years of age Procedure •Subscriber to submit withdrawal form to POP •Annuitize min. 80% of pension wealth and withdraw 20% as lump sum or in phased manner Documents required • PRAN card •Copy of PRAN card •Withdrawal form Timelines •Subscriber receives settlement amount of lump sum 20% on T*+ 3 days directly into bank account or through cheque •Remaining min. 80% or above goes to ASP online on T*+3 days T*= date of withdrawal request authorized by POP in CRA system
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2010 Wipro Ltd 57 Withdrawal in case of death Procedure •Nominee submits withdrawal form to POP Documents required •Death certificate of the deceased •Identification proof of the nominee Timelines •Nominee receives lump sum settlement amount in T*+ 3 days directly into bank account or through cheque Incase of death due to any cause– If Nominee exists T*= date of withdrawal request authorized by POP in CRA system
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2010 Wipro Ltd 58 Withdrawal in case of death Incase of death due to any cause– If Nominee does not exist Procedure • Legal heir to the deceased submits withdrawal form to POPs Document s required • Death certificate • Legal heir certificate as applicable by Court of Law • Identification proof of the legal heir Timelines • Legal heir receives lump sum settlement amount in T*+ 3 days directly into bank account or through cheque T*= date of withdrawal request authorized by POP in CRA system
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2010 Wipro Ltd 59 Deferred Withdrawal On attaining Normal Retirement age of 60 years, subscriber is required to invest minimum 40% of his/her accumulated savings (pension wealth) to purchase a life annuity from any IRDA- regulated life insurance company The remaining pension wealth can be withdrawn as lump sum at any point of time before the age of 70.
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2010 Wipro Ltd 60 Partial Withdrawal Conditions of Partial withdrawal:- (a) Subscriber should be in NPS for 03 years. (b) Withdrawal amount not to exceed 25% of the contributions made by the subscriber. (c) Withdrawal is allowed only against specified reasons:- (i) Higher education of children. (ii) Marriage of children. (iii) For purchase /construction of residential house or flat in his or her own name or in a joint name with spouse. If already owned, then no withdrawal be permitted. (iv) For treatment of specified illnesses (including Dependants) (v) Subscriber is allowed to withdraw a maximum of 03 times during entire tenure of subscription.
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Return Illustrations
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2010 Wipro Ltd 62 Return Illustration - @ 7% Growth* What do you pay - Monthly Contribution (Rs.) How long you pay - Investment Period 10 years 20 years 30 years 40 years What you get - Monthly Pension Returns (in Rs.) 500 423 1,317 3,073 6,529 1,000 847 2,633 6,147 13,059 2,000 1,694 5,266 12,294 26,118 * Benefits are variable with returns based on future performance of the Investment Funds managed by PFMs. For the purpose of this illustration, we have used 7% as growth rate of investment return in the calculations. • Other Assumption • Return from any of the asset allocation E, C, and G is taken as 7% both during investment and retirement period • Subscriber would annuitize 100% pension corpus on retirement • Subscriber would receive monthly pension returns as per Life Annuity plan
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2010 Wipro Ltd 63 Date on which any transaction (Contribution payment, charge deduction, unit allocation etc.) tales place Net Asset Value and Unit details on day of transaction Subscriber’s contribution in last financial year Subscriber’s Account Details Subscriber’s POP SP Details Name of Scheme and % allocation
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Grievance Management
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2010 Wipro Ltd 65 Introduction to Central Grievance Management System (CGMS) Central Grievance Management System (CGMS) is the platform to register grievances for all entities in CRA system. A UoS subscriber can raise grievances against CRA for services provided by CRA and POP/ POP-SP.
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2010 Wipro Ltd 66 Key Features of CGMS Centralized and transparent platform for grievance resolution. Stipulated timeframe to resolve grievance. Unresolved grievance gets escalated. Email alert sent to concerned entity on resolution/ escalation. Centrally monitored by PFRDA.
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2010 Wipro Ltd 67 Modes of Raising Grievance Call Centre/Interactive Voice Response System (IVR) The Subscriber can contact the CRA call centre at toll free telephone number 1-800-222080 and register the grievance. Dedicated Call centre executives. Physical forms direct to CRA The Subscriber may submit the grievance in a prescribed format to the POP – SP who would forward it to CRA Central Grievance Management System (CGMS). Subscriber can directly send form to CRA. Web based interface The Subscriber may register the grievance at the website www.npscra.nsdl.co.in with the use of the I-pin allotted at the time of opening a Permanent Retirement Account.
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2010 Wipro Ltd 68 Grievance Management Process Entity Raising the Grievance Logging / Digitization of grievance CGMS DATABASE Resolution Yes No Intimation of resolution Escalation Intimation of Ticket no. Status through website/email /IVR/call centre Through e-mail
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2010 Wipro Ltd 69 Escalation Mechanism CGMS has automatic and manual escalation mechanism for monitoring the status of the grievance. Maker-Checker concept in case of resolution of all the 'Escalated Grievances‘ If the subscriber does not receive any response within 30 days or are not satisfied with the resolution by CRA, he can apply to the Grievance Redressal Cell (GRC) of PFRDA. There will three (3) levels of resolution, namely L1, L2 and L3 for Grievances raised against CRA. L1 will be the initial level for grievance received. L2 will be the second level of resolution with 1st level of escalation. L3 will be the specialized and unified grievance resolving team and with 2nd level of escalation.
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2010 Wipro Ltd 70 Some Example of Grievances Incorrect PRAN account details (on registration). Statement of Transaction not received. Change request updated incorrectly. Change request given but not updated in account. Switch instruction executed incorrectly. Switch instruction not executed. Delay in executing switch instruction. T-Pin/I-Pin not received. Request for duplicate PRAN card not initiated. Request for I-Pin/T-Pin reissue not initiated. Contribution amount not reflected in account. Incorrect contribution amount reflected.
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2010 Wipro Ltd 71 Whom to approach to subscribe to NPS To distribute NPS, PFRDA has appointed – 58 entities to function as Points of Presence (POPs) 29000+ Points of Presence-Service Provider (POP-SPs) branches List of POP-SPs available at • www.pfrda.org.in PFRDA website • www.npscra.nsdl.co.in CRA website
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2010 Wipro Ltd 72 Eligibility Criteria in NPS NPS Eligibility Criteria Tier I Account Tier II Account Entry Age - Min: 18 years; Max:65 years Any subscriber who has an active “Tier I” account under NPS can open Tier II Account Subscriber should be an Indian Citizen Subscriber should comply with the Know Your Customer (KYC) norms as detailed in the subscriber registration form Subscriber should not be holding any pre-existing account under NPS
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2010 Wipro Ltd 73 Subscriber registration forms availability – Forms available at the nearest POP & POP-SP branch Online – www.npscra.nsdl.co.in Types of forms – Composite Application Form (CAF) (For Tier I & II both) - UOS-S1 Tier II application for IRA Compliant Subscribers – UOS-S10 Tier II application for Non-IRA Compliant Subscribers – UOS-S11 NPS Registration Form
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2010 Wipro Ltd 74 Regular Contribution Upload PoP/PoP-SP shall perform all due diligence in accepting NCIS from subscriber and will check for PRAN no., Name, Payment details etc. Upload subscriber contribution details online into the CRA system. Remit the clear funds, after deducting its charges and applicable tax, to the Trustee Bank on T+1 basis for the corresponding PRAN of the subscriber. (T: date of receipt of clear funds)
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2010 Wipro Ltd 75 Subscriber Servicing Provides NPS services to subscriber Subscriber Registration Regular subscriber’s contribution Change in subscriber details Change of investment scheme/fund manager Processing of withdrawal request Processing of request for subscriber shifting Issuance of printed Account statement Attend request from subscriber for the re-issue of i-pin , t-pin , PRAN card Any other service prescribed by PFRDA
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2010 Wipro Ltd 76 Grievance Handling Activities carried by PoP/PoP-SP for handling grievances from the subscribers and other NPS Intermediaries: Receive and upload all grievances submitted by the subscriber in the Central Grievance Management System (CGMS) of CRA on a daily basis. If PoP/PoP-SP has grievances against any NPS Intermediary such as CRA or TB, it shall raise grievance using CGMS of the CRA or at the CRA call centre.
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2010 Wipro Ltd 77 Grievance Resolution The grievances against a PoP/PoP-SP raised either by the subscriber or by the NPS Intermediary shall be resolved within 7 days of receiving of grievance : the POP-SP is expected to resolve any such grievance within three days; in case of no resolution the grievance within first three days of reporting of such, it will be escalated at POP level and will be expected to be resolved within maximum 4 days thereafter) the resolution shall be posted in the CGMS system for each grievance.
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2010 Wipro Ltd 78 MIS Uploading POP-SP shall prepare various types of MIS and upload the same to the CRA system. For each type of request the POP-SP shall prepare and upload separate MIS file. Subscriber Registration Contribution Withdrawal Scheme Preference Change/Switch Subscriber Modification I-PIN/T-PIN Request Shifting of Subscriber from one POP-SP to another Dishonored Cheques PRAN Card Reprinting
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2010 Wipro Ltd 79 PERFORMANCE OF DIFFERENT FUND MANAGERS a) NPS CALCULATOR-For subscriber investing Rs. 6700/- per month & assuming a return of about 8%, fund value will be approx 01 crore after 30 years. a) UTI Retirement Solutions generated 8.94% returns over ten years period, while maximum return of 10.4% generated by Kotak over seven year period. a) Subscriber needs to select fund options, PFM, investment strategy and annuity provider. a) Actual return depends upon PFM selected. a) In case no option given, SBI Pension Funds will acts as the Pension Fund Manager
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2010 Wipro Ltd 80 PERFORMANCE OF DIFFERENT FUND MANAGERS Scheme wise Pension Fund wise return as on March 31,2021 Since inception (in per cent) Scheme SBIPF LICPF UTIRSL KOTAK HDFC ICICI BIRLA CG 10.11 9.86 9.85 SG 9.80 9.86 9.85 NPS Lite 10.37 10.39 10.34 10.19 APY 9.55 9.97 9.89 Corporate CG 10.00 10.05 E-1 10.28 12.09 11.78 11.14 14.81 11.90 12.18 C-1 10.51 10.26 9.43 10.10 10.47 10.46 9.98 G-1 9.86 11.28 8.85 9.08 10.28 9.12 9.15 A-1 9.43 7.78 5.81 7.43 8.26 6.79 5.84 E-II 10.08 9.62 10.47 1049 12.63 1026 12.09 C-II 10.09 9.60 9.50 9.38 9.56 10.32 8.93 G-II 9.88 11.54 9.57 8.85 10.45 9.23 8.04
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2010 Wipro Ltd 81 Best performing NPS Fund Manager - Central Government Plan (Data as on Aug 2020)
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2010 Wipro Ltd 82 Best performing NPS Fund Manager - State Government Plan
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2010 Wipro Ltd 83 Best performing Tier I Equity NPS Fund Manager (Scheme E)
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2010 Wipro Ltd 84 Best performing Tier II Equity NPS Fund Manager
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2010 Wipro Ltd 85 WHY SOME STATES SWITCHING TO OPS a) MARKET UNCERTAINTY a) GROWING RESENTMENT a) REDUCING BURDEN ON EMPLOYEES a) ATTRACTING GOOD TALENT a) POPULIST MEASURE
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2010 Wipro Ltd 86 SUGGESTIONS To Pension Subscribers a) Improve Financial Literacy concerning NPS, particularly about different Asset Classes for reducing Investment Risk. a) Carefully watch performance of Pension Fund Managers by analysing the net asset value & take decisions. a) In addition to NPS, subscribers should explore investing in other alternatives such as fixed income saving bonds, gold and real assets.
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2010 Wipro Ltd 87 SUGGESTIONS To Pension Fund Managers a) A monthly detailed report with regard to the subscribers investment corpus pension amount may be given to the subscribers. a) Pension Fund Managers may conduct periodical meetings regarding grievance handlings . a) PFM to ensure that there is not much fluctuations in NAV. a) PFM to appoint qualified & experienced persons to deal with pension funds in stock market.
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2010 Wipro Ltd 88 SUGGESTIONS To Government/ Employer a) Government may try to provide a minimum guaranteed amount of pension at the time of retirement/ Design an assured pension scheme. a) Government/ Employer may contribute extra amount to the pension investment for getting more lump sum as well as annuity to the pensioners. a) Government/ Employer may put extra efforts to increase financial literacy of subscribers. a) Exempt Exempt Exempt (EEE) may be given to pension subscribers in NPS.
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2010 Wipro Ltd 89 SUGGESTIONS To Pension Policy Makers a) Withdrawal facility in Tier-I account of NPS may be eased. a) Improvement in Financial Literacy, some extra benefits may be tried to be introduced. a) Future pay commissions should move towards concept of “CTC” and include cost of assured pension while determining pay revisions.
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2010 Wipro Ltd 90 BIBLIOGRAPHY BOOKS (a)Swamy’s Handbook (b)Prabhat Patnaik, “For a Universal Old Age Pension Plan” WEBSITES (a)www.pfrda.org.in (b)Pensionersportal.gov.in (c)www.india.gov.in (d)www.cpao.nic.in (e)www.jeevanpramaan.gov.in (f)www.npstrust.org.in (g)www.economictimes.indiatimes.com
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2010 Wipro Ltd 91 Questions ? Thank You
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