Personal Information
Organization / Workplace
Jacksonville, Florida Area United States
Occupation
Digital Strategy, M&A, Customer Experience / Journey Mapping, Partner at Accenture
Industry
Finance / Banking / Insurance
Website
http://www.accenture.com
About
Business and Consulting leader (Partner) with ~30 years of strategy expertise focused on the intersection of the financial services and technology industries. Demonstrated experience in digital transformation leveraging mobile and analytics to impact operating and business models for Fortune 1000 Banking clients. Deep industry and domain knowledge in Retail / Commercial Banking, Insurance, and Payments. Subject matter expertise in:
• Digital & Mobile Strategy
• Customer Experience
• Operating Model Transformation
• Customer Segmentation & Analytics
• Mergers & Acquisitions
PUBLICATIONS & THOUGHT LEADERSHIP
• Bank Administration Institute (BAI), Board Member & Planning Co
- Presentations
- Documents
- Infographics