Service and Products: Case Studies VIII
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Service and Products: Case Studies VIII
1. • THE POWER OF THE NEXT •
MANAGEMENT CONSULTING
DRIVEN. VIGOROUS. RESULTS.
Urbanetectonics, LLC dba The BomaQ Companies.
725 FM 1103 #133 Cibolo, Texas 78108
Phone 1 210 549 9115
www.urbanetek2.com
RESULTS.
VIGOROUS.
DRIVEN.
3. Case studies
Deliverables_________________________________________________________
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Hospitality and Facilities
Client Type: Progressive chief engineers have automated management systems for
their operations and maintenance manuals, drawings and specifications of the
buildings, warranty expiration dates, and for maintenance and service requests.
These systems aid in post occupancy building upkeep allowing employees to follow
process and procedural manuals without skipping a beat.
Case Interview Question: What are the challenges that you are facing?
Challenge: Employee adoption of the automated management system is slow and
buy in to the operational change has not been well received.
Potential Solution: Core II, Core III, and Core X
The guests and employees safety, security, and comfort should be considered
foremost. Keeping the staff motivated towards hospitality first will shore up the intent
of all good decisions.
4. Case studies
Deliverables_________________________________________________________
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Management Consulting
Client Type: A consultant shares a family like relationship with his staff, many of the
employees have been with him for years, and work a tremendous amount of
production hours.
Case Interview Question: What are the challenges that you are facing?
Challenge: Promotion and advancement within the organizational with an outlined
salary structure has recently become a topic of discussion, since the new
administrative hire. There is discord amongst the group because one employee was
not given the opportunity to apply for the position. The new hire has a direct work
relationship with the disgruntle employee and daily tasks are becoming more difficult
for her.
Potential Solution: Core II and Core X
A leader knows that good change management affects your organizational culture
positively.
5. Case studies
Deliverables_________________________________________________________
Case Type: Service Matching by a Common Challenge
Business Name: The BomaQ Companies
Industry Coverage: Design, Engineering, or Construction
Client Type: An established contractor is in need of a business developer.
Case Interview Question: What are the challenges that you are facing?
Challenge: He would like the selected person to have public relations ability and
extensive knowledge in the build industry because he often needs support in
production as well.
Potential Solution: Core II and Core X
Job descriptions can be built with dual role responsibilities or have responsibility
overlap embedded into the skill requirements. Role conflict and work overload
occurs when the dual role and its responsibilities are out of balance with the current
demands of the organization. Identifying and correcting when this occurs can
prevent burnout, increase employee retention, and contribute to the healthy
equilibrium of the organization.
Take the “10 Core Challenge”. Click this link to perform a self-assessment of your
business https://goo.gl/forms/Qi3mz1yfXIXCpTAr2 , then go to
www.urbanetek2.com to learn more about our 10 Core Service.