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Service and Products: Case Studies VIII

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Service and Products: Case Studies VIII

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Service and Products: Case Studies VIII

  1. 1. • THE POWER OF THE NEXT • MANAGEMENT CONSULTING DRIVEN. VIGOROUS. RESULTS. Urbanetectonics, LLC dba The BomaQ Companies. 725 FM 1103 #133 Cibolo, Texas 78108 Phone 1 210 549 9115 www.urbanetek2.com RESULTS. VIGOROUS. DRIVEN.
  2. 2. RESULTS. VIGOROUS. DRIVEN. Section IV Products and Services
  3. 3. Case studies Deliverables_________________________________________________________ Case Type: Service Matching by a Common Challenge Business Name: The BomaQ Companies Industry Coverage: Hospitality and Facilities Client Type: Progressive chief engineers have automated management systems for their operations and maintenance manuals, drawings and specifications of the buildings, warranty expiration dates, and for maintenance and service requests. These systems aid in post occupancy building upkeep allowing employees to follow process and procedural manuals without skipping a beat. Case Interview Question: What are the challenges that you are facing? Challenge: Employee adoption of the automated management system is slow and buy in to the operational change has not been well received. Potential Solution: Core II, Core III, and Core X The guests and employees safety, security, and comfort should be considered foremost. Keeping the staff motivated towards hospitality first will shore up the intent of all good decisions.
  4. 4. Case studies Deliverables_________________________________________________________ Case Type: Service Matching by a Common Challenge Business Name: The BomaQ Companies Industry Coverage: Management Consulting Client Type: A consultant shares a family like relationship with his staff, many of the employees have been with him for years, and work a tremendous amount of production hours. Case Interview Question: What are the challenges that you are facing? Challenge: Promotion and advancement within the organizational with an outlined salary structure has recently become a topic of discussion, since the new administrative hire. There is discord amongst the group because one employee was not given the opportunity to apply for the position. The new hire has a direct work relationship with the disgruntle employee and daily tasks are becoming more difficult for her. Potential Solution: Core II and Core X A leader knows that good change management affects your organizational culture positively.
  5. 5. Case studies Deliverables_________________________________________________________ Case Type: Service Matching by a Common Challenge Business Name: The BomaQ Companies Industry Coverage: Design, Engineering, or Construction Client Type: An established contractor is in need of a business developer. Case Interview Question: What are the challenges that you are facing? Challenge: He would like the selected person to have public relations ability and extensive knowledge in the build industry because he often needs support in production as well. Potential Solution: Core II and Core X Job descriptions can be built with dual role responsibilities or have responsibility overlap embedded into the skill requirements. Role conflict and work overload occurs when the dual role and its responsibilities are out of balance with the current demands of the organization. Identifying and correcting when this occurs can prevent burnout, increase employee retention, and contribute to the healthy equilibrium of the organization. Take the “10 Core Challenge”. Click this link to perform a self-assessment of your business https://goo.gl/forms/Qi3mz1yfXIXCpTAr2 , then go to www.urbanetek2.com to learn more about our 10 Core Service.

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