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Case Study - Volvo Ocean Race
1. Volvo Ocean Race
The ultimate sailing race
needed the world’s best
global mobile solution
2. Volvo Ocean Race is sailing’s
biggest, most extreme offshore
race in the world, covering four
oceans and five continents, eleven
countries and nearly 80,000
kilometres. The racing team
needed a communications partner
who could ensure the highest
standards regardless of where they
were in the world.
3. The Business Challenge
The core of the Volvo Ocean Race team
effort is the design and implementation of
the race, and also to broadcast 24 hours
per day. Prior to using Truphone, the teams
managed between five and twelve devices
per person.
Ensuring continuity of communications and
managing costs were a major concern.
4. Truphone was the only provider who could
address the challenges of the racing team,
providing a single shared plan that could be
used across all users, all the race locations,
working in five continents and managing the
fluctuating requirements of different parts
of the crew. Each user had one SIM, one
voicemail and eight international numbers,
regardless of the destination, meaning
everyone was in control of their mobile
communications - critical to the smooth
running of race operations.
The Truphone Solution
5. Truphone Benefits
Close to 300 race employees experienced
Truphone’s ground-breaking solution for
the duration of the eight month long race.
This was a total game-changer for the
racing team.
Truphone also had local technical and
service support in most of their key stop-
overs: Spain, Hong Kong, Australia, USA,
Portugal, and the Netherlands.
6. Previously, costs were so unwieldy
it required two fulltime employees
just to manage the costs and
the suppliers. Bill shock was
inevitable. With Truphone, low
monthly shareable bundles with
additional global add-ons meant
costs became manageable and
predictable, month on month.
Cost Predictability
7. Jordi Neves, Technology Director
of the Volvo Ocean Race
“We have always sought to have a mobile
with multiple international numbers,
sharing a voice plan and data between
team members. Truphone not only
provides the solution but also significant
cost savings and a support team dedicated
to meet our needs, wherever we are.”