Personal Information
Organization / Workplace
Cambridge, Cambridgeshire United Kingdom
Industry
Technology / Software / Internet
Website
https://www.transversal.com
About
We are a knowledge company.
We believe there is a more innovative way for people to find, share and manage their collective knowledge.
Transversal is the pioneer and leading provider of cognitive knowledge solutions for the cloud. We have developed the world’s most advanced cognitive knowledge platform and a new generation of knowledge solutions.
Self-service is more intuitive, front office applications are more intelligent and managing knowledge has never been easier.
This is the future of knowledge.
Tags
transversal
customer experience
self-service
knowledge management
summit 2013
client and partner summit 2015
customer service
contact centre
knowledgebase
customer services
social media monitoring
contact center
michael aston
mothercare
heather richards
professional services
prescience
customer summit 2016
prescience™
james leslie
prescience platform
hr
human resources
carnival uk
knowledge solutions
customer success
stephanie birnstiel
client services
a.i.
artificial intelligence
future of knowledge
matt derrick
contact center agent
financial services
workflow improvement
barclays welath
user adoption
customer effort
graham arnold
accessibility
blind
jamie dormandy
rnib
charity
automotive
customer expectations
retail
digital shift
bmw
suzzanne gray
costa coffee
hayley firth
premier inn
whitbread
best practise
trendwatch
peterborough city council
richard godfrey
digital transformation
utility warehouse
brian hay
innovation
smith+co
shaun smith
chris hall
cognitive km
m&s
jo moran
marks & spencer
michelle noyes
wissensplattform
kundenservice
financial customer service
marketing for banks
irena liszkowska
staff support
staff enquiries
human resource management
cunard
p&o
business
change management
multichannel
hanif rahaman
customer sentiment
stephen sinclair
banking
finance
tom pelly
knowledge syndication
algorithms
mathematics
root
gary magenta
sharon millard
elc
early learning centre
michael ashton
julie warne
rob bamforth
quocirca
brand management
call centre
voice of the customer
transversal partners
axa ppp healthcare
secure messaging
web chat
brandwatch
correspondence management
gareth ham
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