1. PCCW TELESERVICES (US), INC.
Contact Center and Outsourcing Services Overview
Proprietary and Confidential 2013 Page 1

2. PCCW Teleservices (US), Inc.
Proprietary and Confidential Page 2

3. Multi-Channel Capabilities
Proprietary and Confidential Page 3

4. Talent & Quality Monitoring
Proprietary and Confidential Page 4

5. World Class Technology
Technological FLEXIBILITY with the STRENGTH of security for peace of mind
Proprietary and Confidential Page 5

6. Certification & Accolades
Proprietary and Confidential Page 6

7. The Right Choice
Proprietary and Confidential Page 7