
Organization / Workplace
IBM Hursley LaboratoriesLocation
Southampton, United Kingdom United KingdomOccupation
Software Engineer at IBM United Kingdom LtdIndustry
Technology / Software / Internet
About
One year developing software high availability for JMS messaging provider. Two years in level 3 support. Solving problems for customers in J2EE, JMS, OSGi, Transactions, WebSphere AppServer, WebSphere MQ, WebSphere MQ File Transfer Edition. One year leading a level 3 support team. Managing customer problems towards faster resolution. Providing customer focused direction to development teams. Providing technical leadership to my team.