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TREND‹
TAP
SUMMER 2018
Creating Stand-Out
Social Content:
The Ultimate Guide To GIFs,
Instagram Stories, and Memes
A quarterly trend publication
unfolding all things social content,
data, and perspectives by
THE
CONTENT
ISSUE
Hello!
The Social Lights here. We’re back this summer to present you with
our second issue of Trend Tap: The Content Issue.
In this issue, we break down three on-the-rise formats — GIFs,
Instagram Stories, and memes. They have been packing quite the
punch through dark social, a tough-to-measure but incredibly
important indication of a brand’s effectiveness in the social sphere.
Whether you're looking to stay up-to-date on the latest content
trends or hoping to find a fresh set of ideas for your upcoming
content, set aside the next 20 minutes and let this be your ultimate
resource for creating stand-out social content. We’ll walk you through
the evolution of these formats, showcase best-in-class brands doing
it right, and explain how you can get started.
Ready to step up your content game? The keys are in your hands.
MARTHA MCCARTHY KRUEGER‹
CO-FOUNDER + CEO
2
The Social Lights is an innovative social media agency that partners with leading consumer
companies to grow their audience and achieve their desired business results.
A NOTE FROM‹
THE EDITOR
TABLE OF
CONTENTS
3
Untapped Opportunities
Stand-Out Memes
Stand-Out Instagram Stories
New Content Features To Know2 mins.
5 mins.
8 mins.
2 mins.
Stand-Out GIFs8 mins.
SO, WHAT’S ‹
NEW?
5
INSTAGRAM
BRINGS TV TO
SOCIAL WITH IGTV
Instagram debuted a new app,
IGTV, which allows creators to
upload vertical videos up to 60
minutes in length.
TL;DR
WHAT YOU NEED TO KNOW
IGTV enables you to upload vertical
videos longer than 60 seconds to
Instagram.
■ Product reviews or tutorials
■ Recipe videos
■ Q&As
■ Brand stories longer than 60 seconds
■ Thought leader interviews
HOW BRANDS CAN USE IGTV
THE OPPORTUNITIES
If you have long-form content (or the ability to
produce it), it’s worth experimenting with IGTV.
After publishing your first video to IGTV, you can
link followers directly to the video via your
Instagram Story (even if you aren’t verified or
don't have over 10k followers).
N E E D M O R E I D E A S ? ‹
See what’s popular on YouTube in your industry, then create
your own version on IGTV.
STAND-OUT‹
GIFS
EVOLUTION ‹
OF GIFS
GIFs! They’re just like us! At 31 years old, it’s crazy to think that your
favorite file format is also a Millennial. But before they were your go-to
visual analogies used to express all the feels, they initially served as
simple decorative elements for websites. With the gradual adoption of
GIF support in 1:1 messaging apps and social platforms, GIFs have
grown from compressed file alternatives to completely shaping internet
culture — one loop at a time.
STEVE WILHITE INVENTS THE GIF‹
His original intent was to create a graphics
format that would work on all computers,
regardless of their connection speed, by
quickly displaying sharp images.
7
1986
GIFS RE-ENTER MAINSTREAM ‹
Embedded in articles and social media,
NBC’s usage of GIFs during the London
Olympics meant you didn’t need to watch
the whole telecast. “GIF” was also the word
of the year.
2012
GIPHY BECOMES INTERNET’S
GO-TO GIF LIBRARY ‹
Social, mobile phone keyboards, email, and
Slack — everything had a GIF button thanks to
GIPHY.
2013
GIFS + GIF STICKERS ARE NEW
DIGITAL MEDIUMS FOR BRANDS ‹
200 million active users later and brands are
leveraging GIPHY's free “brand channels” to
have users unknowingly share looping ads
and to connect with Gen Z.
2018
GIFS: A GUIDE TO
GETTING STARTED
CREATE YOUR OWN
Do you have video content you can
shorten and add a caption to?
Images you want to stitch together
into a slideshow? Use GIPHY’s
creator tool to convert your existing
assets into GIFs.
When you have 10+ GIFs created,
apply for your own GIPHY Brand
Channel and upload your looping
pieces of art. ‹
HOW BRANDS CAN USE GIFS
BEST PRACTICES
AUDIO WILL BE STRIPPED. So choose video clips that show a lot of
movement or simply add text.‹
KEEP THE SIZE DOWN FOR SOCIAL SHARING. Tumblr can be
tricky with its 2MB limit. ‹
‹
DESIGN WITH MOBILE IN MIND. It’s better to design closer to a
square, as narrower images will look smaller in portrait orientation. ‹
‹
GET YOUR LOOPS NICE + SMOOTH. Having the last frame of your
animation the same as your start results in a tiny little hold where you
see the same frame twice. Remove it to create a seamless loop.
to respond
Drive even more engagement
by replacing your text
responses with reaction GIFs.‹
NetïŹ‚ix uses them to respond
to both fans and haters.
to educate to gamify to capture attention
Easily give your still images
some life by adding
movement through
animated text or graphic
elements. Noosa uses them
to emphasize a focus point.
VIEW HERE
Create an interactive
experience allowing fans to
push-and-play. Truly uses
them to start a game of
spin the bottle.
8
Show fans a wide variety of
products, demonstrate
multiple uses, or provide
tips. Starbucks uses them to
showcase their array of frap
flavors.
VIEW HEREVIEW HERE VIEW HERE
FOOD‹
LOOPS
Because GIFs are smaller projects with generally
smaller budgets, it’s less of a risk for brands to use
this format to try something different. Take
Chobani, who teamed up with creators Stephanie
Gonot and Nick Marchese to showcase their Flip
flavor varieties in one seamless loop. The playful
way each flavor is shown both in its original and
indulgent form before unexpectedly transforming
into a Flip has you doing a double take (to confirm,
it’s not magic). ‹
‹
Lesson: The most engaging GIFs are the ones that
can loop seamlessly and indefinitely, with swift
movements and an element of surprise.
GIFS FOR FLAVOR FUN‹
Chobani
9
1.5M‹
GIF VIEWS
VIEW HERE
VIEW HERE
I FEEL LIKE PABLO GIFs' rise in popularity can be heavily attributed to the
designers that have been using them for creative
expression. The most notable GIF creators include
Martina Martian, Emma Darvick, and of course, Pablo
Rochat. Each of these creators has a deep understanding
of what is trending on social and a familiarity with how
younger audiences interact with GIFs. Using this, they
translate funny, relatable, and sometimes even bizarre
moments into GIFs. ‹
‹
Pablo has leveraged the flexibility of GIF stickers to allow
people to play games through Instagram Stories. He also
creates stickers of commonly used call-to-actions (swipe
up) that allow people to apply a funny remix to their
posts. ‹
Lesson: Brands should look to GIF creators for
inspiration before looking at other brands. Even better,
partner with a creator for custom assets on a budget and
higher reach potential (i.e Pablo x Chipotle).
GIFS + STICKERS FOR GAMIFICATION ‹
PABLO ROCHAT
10
478M‹
GIF VIEWS
gifs for gamification
stickers for brand partnership
FRIENDS WITH BENEFIT
Benefit Cosmetics is on a mission to find the next big
brow trend this summer via Instagram contest. The rules
are simple — recreate two of Benefit’s four new brow
styles and post the final looks on Instagram. The more
you post, the more chances you have to win a trip to
Camp Benefit (brow masterclass hosted by influencers)
and $50,000. ‹
‹
Because voting is open to the public, Benefit has created
GIPHY stickers for fans to show whose team they're on.
Benefit also created GIF stickers that the brand could use
on their own Instagram Stories to maintain the look and
feel of the campaign. ‹
‹
Lesson: Go beyond polls and give fans fun ways to
answer questions through GIF stickers. Also, think about
what common sentiments, phrases, and reaction
statements could be incorporated in your custom GIF
library to give your Instagram Stories a cohesive look. ‹
GIF STICKERS TO SUPPORT CONTESTS‹
BENEFIT COSMETICS
11
stickers for fan use
stickers for brand use
78.4M‹
GIF VIEWS
STAND-OUT‹
INSTAGRAM‹
STORIES
EVOLUTION ‹
OF INSTAGRAM
STORIES
Instagram Stories paved the way for people to share whatever
they want on the channel without breaking their feed. Coming
into the game as a new social format eerily similar to Snapchat
Stories, Instagram Stories took real-time sharing to the next level
by providing more layers of customization. Started from the
bottom, now we're here.
INSTAGRAM STORIES CREATED‹
Instagram releases a new feature to
battle Snapchat Stories, providing a way
to create a temporary post outside of the
feed.
13
AUGUST 20161
STORIES OPEN TO OLD CONTENT‹
After constant encouragement from
users, Instagram opened Stories up to
content created more than 24 hours prior.
NOVEMBER 2017 2
STORY HIGHLIGHTS DROP‹
Users can now publicly archive their
favorite Stories and see their work live
longer than 24 hours.
STORIES INTEGRATIONS‹
Instagram introduces integrations to
make your Stories more interactive. You
can now link Spotify songs or add GIFs.
DECEMBER 20173
JANUARY 2018 4
14
KEEP ‘EM CLICKING‹
Create a narrative that keeps the user clicking
to see what's next. You can hold their attention
with intrigue or an element of suspense.
Rocking it: Glossier
MAKE IT INTERACTIVE‹
Turn your Instagram Story into a game, an
interactive story, a quiz, or a poll to get the
user engaging with your content beyond
simply viewing.
Rocking it: HBO
BEST PRACTICES
TRY A CONTENT SERIES‹
Create recurring content to give your audience
something to look forward to! Try giving a new
phone wallpaper on Fridays or sharing a
weekly roundup of UGC – keeping a cadence
encourages your followers to check in.
Rocking it: Brit + Co
USE YOUR HIGHLIGHTS‹
Give your followers a place to check back on
some of their favorite content. Create
organized highlights on your page to archive
some of your best work.
Rocking it: CB2
INSTAGRAM STORIES
FOR BRANDS
Instagram Stories unlock a unique world of
social opportunities for brands and should
be treated as such. Check out some best
practices for all-star content!
CHIPOTLE GIVES
THE PEOPLE WHAT
THEY WANT
Chipotle has mastered the art of turning what's
going on in the mind of their consumers into
engaging Instagram Stories. They turn popular
Tweets and memes into stories that are easy to
share, collaborate with influencers in areas their
consumers care about, and share their fans' love of
their delicious food.
The Mexican grill turns content moments into
engaging opportunities by adding simple
integrations, like a sliding scale in a dreamy
guacamole recipe and some đŸ”„ GIPHY stickers for
fans to share. They keep their Stories simple with
designs often created in the app.
Lesson: Turn the knowledge of your audience into
a unique content experience.
BEST-IN-CLASS INSTAGRAM STORIES‹
CHIPOTLE
15
WEWORK BRINGS
COMMUNITY
LOVE ONLINE
WeWork makes their goal clear with one look at
their Instagram profile: You can be a part of a
community. They carry this sentiment into their
Instagram Stories by featuring different WeWork
locations from around the world and store them in
the Highlights on their profile.
They use a mixture of user generated content and
professional photography to give their audience a
feel for their communities and have staff cover fun
events at each location to share with the group.
Lesson: Let your core values shine through with
Instagram Stories.
BEST-IN-CLASS INSTAGRAM STORIES‹
WeWork
16
STAND-OUT ‹
MEMES
EVOLUTION OF
MEMES ‹
AND THE
OPPORTUNITY
FOR BRANDS
Memes are not new to the Internet.
Depending on your definition of a
meme, they’ve existed online since
the late ‘90s or early 2000s. Yet in the
last few years, we’ve seen a rise in
brands leveraging memes to earn
massive organic reach and brand
affinity.‹
But making a brand meme isn’t as
easy as updating a meme template.
Bad executions of brand memes
invite ridicule and humiliation.
MEMES 101‹
The dictionary definition doesn’t capture the full value
of a meme: an idea, behavior, style, or usage that
spreads from person to person within a culture.
Memes are much more than funny images and copy.
They’re a way to communicate an idea quickly in a
highly shareable way.
WHY ARE MEMES SO EFFECTIVE?‹
People don’t have time for clever content on social
media. If people can’t quickly grasp what your post is
about, they’ll swipe to the next post.
The effectiveness of memes comes from their ability to
communicate an idea and point-of-view quickly, often
leveraging humor. Relatable humor is one of the most
highly shared types of content on social.
ARE MEMES ONLY FOR TEENS?‹
This is a common misconception. Memes are simply a
vehicle to communicate an idea. Everyone from teens
to retired grandparents shares memes on social media.
The audience for a meme depends entirely on the
concept and what is communicated.
18
KROGER CONNECTS
THROUGH RELATABLE
HUMOR
When people think of great meme makers, a
grocery chain isn’t the first to come to mind, but
Kroger is one of the best meme-making brands on
Instagram. Roughly every 10 posts, Kroger shares a
laugh-out-loud worthy meme, usually centering on
a relatable experience at the grocery store.
Lesson: You don’t need to post memes exclusively
to benefit from them. By sprinkling in memes every
5 to 10 posts, you can deepen your connection
with fans who will think, “This brand really gets
me.” Lastly, Kroger is a great example of memes
connecting with audiences beyond teens.
BEST-IN-CLASS MEMES‹
KROGER
19
NETFLIX LEVERAGES
ORIGINAL CONTENT
FOR ORIGINAL
MEMES
Netflix is more than a master of original TV content
—they also create and share highly engaging
memes that leverage content currently streaming
on the platform.
Lesson: See if there’s an opportunity to use owned
content in brand memes. While using familiar third
party content is still very effective, using owned
content provides an additional branding
opportunity.
BEST-IN-CLASS MEMES‹
NETFLIX
20
GUSHERS BUILDS A
HIGHLY ENGAGED
FOLLOWING WITH
RELATABLE MEMES
Few brands create content as engaging as Gushers
does on Instagram. Since launching the account,
they’ve stuck almost exclusively to sharing relatable
memes that often feature a comical love of the fruit
snack.
Lesson: If you find a niche that works for your
brand, lean into it and focus. Gushers gets more
engagement than brands with bigger followings
because their followers know what to expect with
each new post (and Gushers delivers).
BEST-IN-CLASS MEMES‹
GUSHERS
21
UNTAPPED‹
OPPORTUNITIES
BRIDGING THE GAP
Showing up on your respective social channels
simply isn't enough. Inspiring a new, current, and/
or old consumer to trust you with everything is
what all brands need to aspire to do. But, there
are a few fundamental questions that make it
easier to stay focused:
LET’S GET TO IT.
We're all faced with an ever-changing
world and an ever-fickle consumer.
The good news: we've delivered
millions of organic and paid
impressions for some brilliant clients.
With our range of experience, we've
been able to help our clients outsmart
their competition and win on social
media. Here are a few untapped
content opportunities that we’ve
compiled just for you.
Have you experimented with new Instagram
Stories features?
‹
How can your brand use GIFs to increase
engagement and word-of-mouth?
Do you know your audience well enough to
create relatable content through memes?
23
UNTAPPED BRAND
OPPORTUNITIES
JOIN YOUR OWN FAN CLUB WITH
INSTAGRAM STORIES
Use these short-lived moments to show your social
audience that you’re one of them. You know what
they know, like what they like, and can provide
specialized, valuable content.
LEVERAGE THE FLEXIBILITY OF THE
MEDIUM‹
Formats evolve over time as people find playful
ways to remix them. When it comes to GIFs, all you
need is an understanding of basic animation
principles, a sense of rhythm, and an
unconventional idea.
PARTNER WITH THE PEOPLE WHO DO IT
BEST ‹
Team up with a creator who specializes in these
formats. Not only will they create off-beat content
suited to your brand, but you can also leverage
their large following.
CREATE BRAND GIFS THAT COMMUNICATE
A MESSAGE‹
Make something that enables your audience to
express how they feel through your brand. Doing
so will dramatically increase organic use of the GIFs
everywhere they’re shared.
24
SHARE RELATABLE BRAND TRUTHS IN
CREATIVE WAYS WITH MEMES‹
Every brand has core truths that the vast majority of
their audience would immediately recognize as such.
Use those core truths at the root of memes that your
brand shares.
YOU’RE ‹
WELCOME.
CONTRIBUTORS ‹
Emily Pritchard‹
Martha McCarthy Krueger ‹
Ben Nesvig‹
Gina Vo
Tedi O’Brien‹
Jasmine Graper‹
Stephanie Steiner‹
Mollie Cook
SAY HELLO
25
SUBSCRIBE
TAP THAT.
BEST READ WITH
OUR FAVORITE
BEER OF THE
MOMENT.

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Social Media Content Best Practices: Using GIFs, Instagram Stories, and Memes to Earn Millions of Impressions

  • 1. TREND‹ TAP SUMMER 2018 Creating Stand-Out Social Content: The Ultimate Guide To GIFs, Instagram Stories, and Memes A quarterly trend publication unfolding all things social content, data, and perspectives by THE CONTENT ISSUE
  • 2. Hello! The Social Lights here. We’re back this summer to present you with our second issue of Trend Tap: The Content Issue. In this issue, we break down three on-the-rise formats — GIFs, Instagram Stories, and memes. They have been packing quite the punch through dark social, a tough-to-measure but incredibly important indication of a brand’s effectiveness in the social sphere. Whether you're looking to stay up-to-date on the latest content trends or hoping to find a fresh set of ideas for your upcoming content, set aside the next 20 minutes and let this be your ultimate resource for creating stand-out social content. We’ll walk you through the evolution of these formats, showcase best-in-class brands doing it right, and explain how you can get started. Ready to step up your content game? The keys are in your hands. MARTHA MCCARTHY KRUEGER‹ CO-FOUNDER + CEO 2 The Social Lights is an innovative social media agency that partners with leading consumer companies to grow their audience and achieve their desired business results. A NOTE FROM‹ THE EDITOR
  • 3. TABLE OF CONTENTS 3 Untapped Opportunities Stand-Out Memes Stand-Out Instagram Stories New Content Features To Know2 mins. 5 mins. 8 mins. 2 mins. Stand-Out GIFs8 mins.
  • 5. 5 INSTAGRAM BRINGS TV TO SOCIAL WITH IGTV Instagram debuted a new app, IGTV, which allows creators to upload vertical videos up to 60 minutes in length. TL;DR WHAT YOU NEED TO KNOW IGTV enables you to upload vertical videos longer than 60 seconds to Instagram. ■ Product reviews or tutorials ■ Recipe videos ■ Q&As ■ Brand stories longer than 60 seconds ■ Thought leader interviews HOW BRANDS CAN USE IGTV THE OPPORTUNITIES If you have long-form content (or the ability to produce it), it’s worth experimenting with IGTV. After publishing your first video to IGTV, you can link followers directly to the video via your Instagram Story (even if you aren’t verified or don't have over 10k followers). N E E D M O R E I D E A S ? ‹ See what’s popular on YouTube in your industry, then create your own version on IGTV.
  • 7. EVOLUTION ‹ OF GIFS GIFs! They’re just like us! At 31 years old, it’s crazy to think that your favorite file format is also a Millennial. But before they were your go-to visual analogies used to express all the feels, they initially served as simple decorative elements for websites. With the gradual adoption of GIF support in 1:1 messaging apps and social platforms, GIFs have grown from compressed file alternatives to completely shaping internet culture — one loop at a time. STEVE WILHITE INVENTS THE GIF‹ His original intent was to create a graphics format that would work on all computers, regardless of their connection speed, by quickly displaying sharp images. 7 1986 GIFS RE-ENTER MAINSTREAM ‹ Embedded in articles and social media, NBC’s usage of GIFs during the London Olympics meant you didn’t need to watch the whole telecast. “GIF” was also the word of the year. 2012 GIPHY BECOMES INTERNET’S GO-TO GIF LIBRARY ‹ Social, mobile phone keyboards, email, and Slack — everything had a GIF button thanks to GIPHY. 2013 GIFS + GIF STICKERS ARE NEW DIGITAL MEDIUMS FOR BRANDS ‹ 200 million active users later and brands are leveraging GIPHY's free “brand channels” to have users unknowingly share looping ads and to connect with Gen Z. 2018
  • 8. GIFS: A GUIDE TO GETTING STARTED CREATE YOUR OWN Do you have video content you can shorten and add a caption to? Images you want to stitch together into a slideshow? Use GIPHY’s creator tool to convert your existing assets into GIFs. When you have 10+ GIFs created, apply for your own GIPHY Brand Channel and upload your looping pieces of art. ‹ HOW BRANDS CAN USE GIFS BEST PRACTICES AUDIO WILL BE STRIPPED. So choose video clips that show a lot of movement or simply add text.‹ KEEP THE SIZE DOWN FOR SOCIAL SHARING. Tumblr can be tricky with its 2MB limit. ‹ ‹ DESIGN WITH MOBILE IN MIND. It’s better to design closer to a square, as narrower images will look smaller in portrait orientation. ‹ ‹ GET YOUR LOOPS NICE + SMOOTH. Having the last frame of your animation the same as your start results in a tiny little hold where you see the same frame twice. Remove it to create a seamless loop. to respond Drive even more engagement by replacing your text responses with reaction GIFs.‹ NetïŹ‚ix uses them to respond to both fans and haters. to educate to gamify to capture attention Easily give your still images some life by adding movement through animated text or graphic elements. Noosa uses them to emphasize a focus point. VIEW HERE Create an interactive experience allowing fans to push-and-play. Truly uses them to start a game of spin the bottle. 8 Show fans a wide variety of products, demonstrate multiple uses, or provide tips. Starbucks uses them to showcase their array of frap flavors. VIEW HEREVIEW HERE VIEW HERE
  • 9. FOOD‹ LOOPS Because GIFs are smaller projects with generally smaller budgets, it’s less of a risk for brands to use this format to try something different. Take Chobani, who teamed up with creators Stephanie Gonot and Nick Marchese to showcase their Flip flavor varieties in one seamless loop. The playful way each flavor is shown both in its original and indulgent form before unexpectedly transforming into a Flip has you doing a double take (to confirm, it’s not magic). ‹ ‹ Lesson: The most engaging GIFs are the ones that can loop seamlessly and indefinitely, with swift movements and an element of surprise. GIFS FOR FLAVOR FUN‹ Chobani 9 1.5M‹ GIF VIEWS VIEW HERE VIEW HERE
  • 10. I FEEL LIKE PABLO GIFs' rise in popularity can be heavily attributed to the designers that have been using them for creative expression. The most notable GIF creators include Martina Martian, Emma Darvick, and of course, Pablo Rochat. Each of these creators has a deep understanding of what is trending on social and a familiarity with how younger audiences interact with GIFs. Using this, they translate funny, relatable, and sometimes even bizarre moments into GIFs. ‹ ‹ Pablo has leveraged the flexibility of GIF stickers to allow people to play games through Instagram Stories. He also creates stickers of commonly used call-to-actions (swipe up) that allow people to apply a funny remix to their posts. ‹ Lesson: Brands should look to GIF creators for inspiration before looking at other brands. Even better, partner with a creator for custom assets on a budget and higher reach potential (i.e Pablo x Chipotle). GIFS + STICKERS FOR GAMIFICATION ‹ PABLO ROCHAT 10 478M‹ GIF VIEWS gifs for gamification stickers for brand partnership
  • 11. FRIENDS WITH BENEFIT Benefit Cosmetics is on a mission to find the next big brow trend this summer via Instagram contest. The rules are simple — recreate two of Benefit’s four new brow styles and post the final looks on Instagram. The more you post, the more chances you have to win a trip to Camp Benefit (brow masterclass hosted by influencers) and $50,000. ‹ ‹ Because voting is open to the public, Benefit has created GIPHY stickers for fans to show whose team they're on. Benefit also created GIF stickers that the brand could use on their own Instagram Stories to maintain the look and feel of the campaign. ‹ ‹ Lesson: Go beyond polls and give fans fun ways to answer questions through GIF stickers. Also, think about what common sentiments, phrases, and reaction statements could be incorporated in your custom GIF library to give your Instagram Stories a cohesive look. ‹ GIF STICKERS TO SUPPORT CONTESTS‹ BENEFIT COSMETICS 11 stickers for fan use stickers for brand use 78.4M‹ GIF VIEWS
  • 13. EVOLUTION ‹ OF INSTAGRAM STORIES Instagram Stories paved the way for people to share whatever they want on the channel without breaking their feed. Coming into the game as a new social format eerily similar to Snapchat Stories, Instagram Stories took real-time sharing to the next level by providing more layers of customization. Started from the bottom, now we're here. INSTAGRAM STORIES CREATED‹ Instagram releases a new feature to battle Snapchat Stories, providing a way to create a temporary post outside of the feed. 13 AUGUST 20161 STORIES OPEN TO OLD CONTENT‹ After constant encouragement from users, Instagram opened Stories up to content created more than 24 hours prior. NOVEMBER 2017 2 STORY HIGHLIGHTS DROP‹ Users can now publicly archive their favorite Stories and see their work live longer than 24 hours. STORIES INTEGRATIONS‹ Instagram introduces integrations to make your Stories more interactive. You can now link Spotify songs or add GIFs. DECEMBER 20173 JANUARY 2018 4
  • 14. 14 KEEP ‘EM CLICKING‹ Create a narrative that keeps the user clicking to see what's next. You can hold their attention with intrigue or an element of suspense. Rocking it: Glossier MAKE IT INTERACTIVE‹ Turn your Instagram Story into a game, an interactive story, a quiz, or a poll to get the user engaging with your content beyond simply viewing. Rocking it: HBO BEST PRACTICES TRY A CONTENT SERIES‹ Create recurring content to give your audience something to look forward to! Try giving a new phone wallpaper on Fridays or sharing a weekly roundup of UGC – keeping a cadence encourages your followers to check in. Rocking it: Brit + Co USE YOUR HIGHLIGHTS‹ Give your followers a place to check back on some of their favorite content. Create organized highlights on your page to archive some of your best work. Rocking it: CB2 INSTAGRAM STORIES FOR BRANDS Instagram Stories unlock a unique world of social opportunities for brands and should be treated as such. Check out some best practices for all-star content!
  • 15. CHIPOTLE GIVES THE PEOPLE WHAT THEY WANT Chipotle has mastered the art of turning what's going on in the mind of their consumers into engaging Instagram Stories. They turn popular Tweets and memes into stories that are easy to share, collaborate with influencers in areas their consumers care about, and share their fans' love of their delicious food. The Mexican grill turns content moments into engaging opportunities by adding simple integrations, like a sliding scale in a dreamy guacamole recipe and some đŸ”„ GIPHY stickers for fans to share. They keep their Stories simple with designs often created in the app. Lesson: Turn the knowledge of your audience into a unique content experience. BEST-IN-CLASS INSTAGRAM STORIES‹ CHIPOTLE 15
  • 16. WEWORK BRINGS COMMUNITY LOVE ONLINE WeWork makes their goal clear with one look at their Instagram profile: You can be a part of a community. They carry this sentiment into their Instagram Stories by featuring different WeWork locations from around the world and store them in the Highlights on their profile. They use a mixture of user generated content and professional photography to give their audience a feel for their communities and have staff cover fun events at each location to share with the group. Lesson: Let your core values shine through with Instagram Stories. BEST-IN-CLASS INSTAGRAM STORIES‹ WeWork 16
  • 18. EVOLUTION OF MEMES ‹ AND THE OPPORTUNITY FOR BRANDS Memes are not new to the Internet. Depending on your definition of a meme, they’ve existed online since the late ‘90s or early 2000s. Yet in the last few years, we’ve seen a rise in brands leveraging memes to earn massive organic reach and brand affinity.‹ But making a brand meme isn’t as easy as updating a meme template. Bad executions of brand memes invite ridicule and humiliation. MEMES 101‹ The dictionary definition doesn’t capture the full value of a meme: an idea, behavior, style, or usage that spreads from person to person within a culture. Memes are much more than funny images and copy. They’re a way to communicate an idea quickly in a highly shareable way. WHY ARE MEMES SO EFFECTIVE?‹ People don’t have time for clever content on social media. If people can’t quickly grasp what your post is about, they’ll swipe to the next post. The effectiveness of memes comes from their ability to communicate an idea and point-of-view quickly, often leveraging humor. Relatable humor is one of the most highly shared types of content on social. ARE MEMES ONLY FOR TEENS?‹ This is a common misconception. Memes are simply a vehicle to communicate an idea. Everyone from teens to retired grandparents shares memes on social media. The audience for a meme depends entirely on the concept and what is communicated. 18
  • 19. KROGER CONNECTS THROUGH RELATABLE HUMOR When people think of great meme makers, a grocery chain isn’t the first to come to mind, but Kroger is one of the best meme-making brands on Instagram. Roughly every 10 posts, Kroger shares a laugh-out-loud worthy meme, usually centering on a relatable experience at the grocery store. Lesson: You don’t need to post memes exclusively to benefit from them. By sprinkling in memes every 5 to 10 posts, you can deepen your connection with fans who will think, “This brand really gets me.” Lastly, Kroger is a great example of memes connecting with audiences beyond teens. BEST-IN-CLASS MEMES‹ KROGER 19
  • 20. NETFLIX LEVERAGES ORIGINAL CONTENT FOR ORIGINAL MEMES Netflix is more than a master of original TV content —they also create and share highly engaging memes that leverage content currently streaming on the platform. Lesson: See if there’s an opportunity to use owned content in brand memes. While using familiar third party content is still very effective, using owned content provides an additional branding opportunity. BEST-IN-CLASS MEMES‹ NETFLIX 20
  • 21. GUSHERS BUILDS A HIGHLY ENGAGED FOLLOWING WITH RELATABLE MEMES Few brands create content as engaging as Gushers does on Instagram. Since launching the account, they’ve stuck almost exclusively to sharing relatable memes that often feature a comical love of the fruit snack. Lesson: If you find a niche that works for your brand, lean into it and focus. Gushers gets more engagement than brands with bigger followings because their followers know what to expect with each new post (and Gushers delivers). BEST-IN-CLASS MEMES‹ GUSHERS 21
  • 23. BRIDGING THE GAP Showing up on your respective social channels simply isn't enough. Inspiring a new, current, and/ or old consumer to trust you with everything is what all brands need to aspire to do. But, there are a few fundamental questions that make it easier to stay focused: LET’S GET TO IT. We're all faced with an ever-changing world and an ever-fickle consumer. The good news: we've delivered millions of organic and paid impressions for some brilliant clients. With our range of experience, we've been able to help our clients outsmart their competition and win on social media. Here are a few untapped content opportunities that we’ve compiled just for you. Have you experimented with new Instagram Stories features? ‹ How can your brand use GIFs to increase engagement and word-of-mouth? Do you know your audience well enough to create relatable content through memes? 23
  • 24. UNTAPPED BRAND OPPORTUNITIES JOIN YOUR OWN FAN CLUB WITH INSTAGRAM STORIES Use these short-lived moments to show your social audience that you’re one of them. You know what they know, like what they like, and can provide specialized, valuable content. LEVERAGE THE FLEXIBILITY OF THE MEDIUM‹ Formats evolve over time as people find playful ways to remix them. When it comes to GIFs, all you need is an understanding of basic animation principles, a sense of rhythm, and an unconventional idea. PARTNER WITH THE PEOPLE WHO DO IT BEST ‹ Team up with a creator who specializes in these formats. Not only will they create off-beat content suited to your brand, but you can also leverage their large following. CREATE BRAND GIFS THAT COMMUNICATE A MESSAGE‹ Make something that enables your audience to express how they feel through your brand. Doing so will dramatically increase organic use of the GIFs everywhere they’re shared. 24 SHARE RELATABLE BRAND TRUTHS IN CREATIVE WAYS WITH MEMES‹ Every brand has core truths that the vast majority of their audience would immediately recognize as such. Use those core truths at the root of memes that your brand shares.
  • 25. YOU’RE ‹ WELCOME. CONTRIBUTORS ‹ Emily Pritchard‹ Martha McCarthy Krueger ‹ Ben Nesvig‹ Gina Vo Tedi O’Brien‹ Jasmine Graper‹ Stephanie Steiner‹ Mollie Cook SAY HELLO 25 SUBSCRIBE
  • 26. TAP THAT. BEST READ WITH OUR FAVORITE BEER OF THE MOMENT.