Personal Information
Organization / Workplace
Brisbane Area, Australia Australia
Occupation
Helping YOU: Retain Customers, Increase Repeat Business, Increase Referrals w Relationship Marketing
Industry
Advertising / Marketing / PR
About
Relationship marketing is a customer relationship management strategy focused on the 3 R's: customer R-etention, R-epeat business and R-eferrals.
There are THREE KEYS to an effective Relationship Marketing strategy:
KEY ONE:
Make sure you focus on the first word, RELATIONSHIP, over the second word, MARKETING.
KEY TWO:
Follow the 80/20 rule for Relationship Marketing.
KEY THREE:
Have a System in place.
P.S. I am slowly resurfacing after the passing of my soul mate, Mike.
Tags
retention
customer
service
referrals
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