1. USA: 1 Market Street, Spear Tower, Suite 2260, San Francisco, CA 94105
浙江省杭州市万塘路252号计量大厦8楼
北京市朝阳区东三环北路戊2号国际港A座1905
上海市静安区江宁路777号内外联大厦17楼A座
Worldwide: 866-310-9696(YOYO) China: 400-672-9696(YOYO)
www.yoyoor.com
2.
3. For your pleasure or business trips
For your congress, convention, exposition or events
For your foreign delegation, diplomatic representations and embassies
For your movie or commercial productions
For your rental car clients
For your travel agency clients
For your hotel guests
and more....
4. Mission Statement
Yoyoor's mission is to set a new standard for worldwide travel services by
combining state-of-the-art technology and customer care with a personal touch.
我们的使命
通过提供基于手机和互联网平台的便利周到的个性化旅行服务，
成为来华人士不可或缺的全程助手。
5. 公司简介
Company Overview
Founded in 2007 in San Francisco, Yoyoor is a U.S. corporation with branch offices located in major cities
in China (Hangzhou,Beijing and Shanghai)and also sales teams in the US and UK.
Since 2005, each year has seen more than 35M foreign visitors coming to China for short-term business
trips or sightseeing. This number increases each year at a ratio of 10%. While mobile phones are
ubiquitous in and out of China, only 30% of mobile phones sold in North America and Europe work in
China. And international roaming and calling rates are so high that most people don't even consider
using their own phones that do work in China.
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Smart phone, smart travel.
7. Yoyoor Helpline Travel
400-672-9696
Yoyoor Helpline is your personal bilingual assistant during Restaurant: 餐饮:
your visit in China. Our agents are fully trained to translate Could you please tell the 请告诉服务员我
your requests, directions or to help you communicate
waiter that I can't have 吃海鲜。
any seafood?
in a wide range of situations such as speaking with the
locals, giving directions to taxi drivers or even bargaining
with shop assistants. In addition, we can provide any
information you need—phone directory, train and flight
schedules, up-to-date information for sightseeing, dining
and entertainment, etc. Yoyoor Helpline is what distinguish
Yoyoor from other rental phones.
"Yoyo" the travel assistant is always available with no
task too small or difficult to undertake. The Helpline
allows visitors to venture out to places previously off-limits
because of the language barrier. When you need help,
Yoyoor is always at your fingertips.
Yoyoor 功能强大的双语呼叫中心提供全年无休的客户服务 ( 早
6 点至午夜 0 点 )。我们的个人助手们谙熟中英双语，能为不会
中文的用户随时提供翻译与全方位资讯服务，例如，交通、住宿、
购物、旅游、餐饮等 , 并可享受预订服务。
Yoyoor Helpline 能帮助外籍人士迅速克服文化、语言上的障碍，
更好地了解中国的风土人情，充分享受中国之行的乐趣，为身
处陌生环境的他们带来宝贵的安全感。
Yoyoor Helpline 专业的英文旅游向导服务，可为旅行社、会议
组织方、酒店等节省大量人力物力。
Airport: 机场：
I've arrived in Xi'an but my 我到了西安
luggage hasn't, can you talk 不到了，你能
to the agent for me? 说明情况吗
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Smart phone, smart travel.
8. living
Taxi: 出租车:
我不能 Yes, can you tell the 请告诉司机我要去上
taxi driver to take me 海展览馆。
to the Shanghai
Exhibition Center?
Shopping: 购物：
Please ask the 请帮我问下
vendor what 店主最低价
his lowest price 格是多少，我
is. I won't pay 最多愿意出
more than 100 一百元。
RMB.
Sightseeing: 观光:
安，但是我的行李找
I'm having trouble nding my 我找不到 新天地 ”
“ ，
能帮我和工作人员
way to Xintiandi, could you 请把中英文地址发给
吗？ send me the address in Chinese 我好吗？
and English?
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Smart phone, smart travel.
9. 公司创始人
Company Founders
沈剑
Joss Shen
Co-founder and CEO
Yoyoor 公司的 CEO 和创始人，曾任美国纳斯达克上市公司 WebEx（网迅）的核心副总裁。WebEx 于 2007
年三月被美国思科公司（Cisco）以 32 亿美元收购。沈剑于 1997 年在浙江大学读计算机博士期间，被当时
WebEx（网迅）创始人，今天的赛伯乐投资基金董事长朱敏“选拔”到 WebEx 任职，短短几年时间从基础
程序员升任核心副总裁，管理过总体架构、软件研发、网络铺设、运营服务等多个部门。他管理的团队曾多
达 1000 人，分布在 6 个以上的国家和地区，管理的年度预算额达 3 千万美元。
2006 年，沈剑看到中国经济发展速度飞快以及政府对归国人员创业活动的大力支持，于是决定回国创业。
如今，沈剑先生以其丰富的技术与管理经验领导着年青的 Yoyoor 公司不断地前行并迎接新的挑战。
The young Yoyoor team is guided by Joss Shen, former VP of Network and Platform Engineering at
WebEx (Nasdaq: WEBX), part of CISCO company now as world-wide leader in web collaboration and
online meetings. With 9 years of working and 3 years of sr. executive management experience in
WebEx, Joss brought great leadership and management skills to Yoyoor team. Prior to WebEx, Joss
worked in a few companies in US and China including 3Com. Joss graduated from Zhejiang University
and holds Master degree of Computer Science and Engineering.
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Smart phone, smart travel.
10. 公司创始人
Company Founders
朱敏
Min Zhu
Co-founder and Chairman
Yoyoor 公司的董事会主席和创始人之一。朱敏先生是美国 WebEx 公司创始人、总裁、首席技术官 ；是旅
美著名华裔企业家、科学家组成的美国华源科技协会主席 ；也是美国最大的风险投资基金 NEA 的唯一中国
合伙人。朱敏先生热心于祖国的高科技产业，他成立了 NEA 在中国的早期投资基金赛伯乐投资基金，推动
NEA 在中国投资了中芯国际、展迅科技、尚阳科技等一大批高科技界的领头企业。 Yoyoor 也是朱敏先生投
资的高科技企业之一。
Yoyoor 公司的投资方为赛伯乐中国投资基金。
作为中国投资基金的领导者之一，赛伯乐 ( 中国 ) 投资重点关注早中期具有强大整合平台价值的企业。赛伯
乐拥有国内外顶级风险投资的资本源泉，中国和美国创业、成功上市及并购的直接经验，全球化的发展视野，
以及全球领先的 IT 信息服务平台技术。目前，已经投资的领域有金融、教育、医疗健康、高科技以及先进
制造业等。
Min Zhu founded Future Labs back in 1991 and was acquired by Quarterdeck for $13M in 1996.
Thereafter Min co-founded and served as President and CTO of WebEx Communications, Inc. (Nasdaq:
WEBX), which was acquired by Cisco for $3.2 billion dollars in May 2007. In 2004, Min joined NEA (New
Enterprise Associates) as Venture Partner. In 2005, Min resigned from WebEx and founded Cybernaut
(China) Capital. As one of China's pioneering investment funds, Cybernaut focuses its investments on
eServices in finance, travel, education, healthcare, retail and media sectors based on strong Information
Technology platforms. Yoyoor is now part of Min's portfolio companies.
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Smart phone, smart travel.
11. 图为前美国网迅公司副总
裁、游友公司首席执行官
沈剑先生参加 2008 南京
产业创新中美企业家峰会
YOYOOR 赞助第十五届全
球金融年会暨第五届中国
（杭州）WTO 与金融工程
国际会议
Social Responsibilities
Yoyoor is actively participating in social activities,
promoting global economic, financial academic
communication and also sponsoring university students’
innovation projects and entrepreneurship.
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Smart phone, smart travel.
13. 产品及服务
Products & Services
TripPal
TM
这是一项高端智能手机租赁业务，该智能手机具有 GPS 导航和景
点搜索系统，中英文常用语发音词典，免费上网，内置 IP 电话等
功能，可帮助用户大大节省国际通话费用。
This service is mainly for overseas visitors to China who come for a short period of time. Yoyoor provides
a smart mobile phone that also features GPS navigation, free access to internet, economical IP long
distance calling. TripPal subscribers could get limitless access to Yoyoor’s free Call Center for help with
translation, guidance, information and other assistance.
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Smart phone, smart travel.
14. 产品及服务
Products & Services
EZphone
TM
第一周零租金 : 第一周免租金，超过一周每天租金 $2.00, 而且在
支付您的通话费用之前 , Yoyoor 将提供详细的通话清单供您确认 .
There is NO daily rental fee for the first week, you pay as
you go. For keeping the rental phone for a longer time,
you will just be charged by $2.00/day. In addition, we
provide low domestic, international call rates and free multi-
lingual live assistance with interpretation, information and
concierge service over the phone.
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Smart phone, smart travel.
15. 产品及服务
Products & Services
EZconnect
TM
此项业务主要针对已拥有在中国可以使用的手机或手机 SIM 卡，
或准备逗留较长时间的外派员工及商务人士等，通过将客户的北
美号码呼叫转移到其中国手机上，为客户节省话费。带有免费的
Yoyoor 热线，Yoyoor 双语服务人员可以为拨打热线的客户提供实
时中英文翻译，旅途信息咨询，紧急援助等服务，还可以帮助游客
解决旅途生活中的各种问题。
Friends 朋友
Family 家人
US Yoyoor Forwarding No.
Yoyoor 转接号码 China
Business partner
商业伙伴
EZconnect: Ideal for visitors to China who
already have their own mobile phone and are
in the country on a long-term basis, EZconnect
let’s subscribers take their US phone number
with them to China using EZconnect’s call
forwarding service. EZconnect users also get to
utilize Yoyoor’s Call Center, plus enjoy free SMS
news notices and other services.
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Smart phone, smart travel.
16. 产品及服务
Products & Services
China Travel Cellular Rental
公司新推出为涉外酒店的外籍客人定做的 Yofone 手机，能够为
酒店及旅游业提供以下特色服务 ：
• 外籍游客入住酒店后 , 无论是在酒店还是外出 , 都可以非常方便
地和外界保持联系 , 得到安全而愉快的体验 ;
• 外籍游客在外出时能继续使用酒店提供国际长途电话服务 ;
• 外籍游客在中国旅游期间 , 可随时随地得到诸如问路 , 点餐 , 预
定机票或酒店 , 在线翻译 , 紧急事件处理等纯正英语口音的语
音服务 , 解决客人的语言障碍 , 提高客人对酒店的满意度。
We have just unveiled the new Yofone service for
hospitality industry in China such as hotels and tour
organizers. This service is conveniently located at our
partnering hotels and travel agencies where travelers
can easily rent and return the mobile phones.
Customers also get free access to Yoyoor's live bilingual
Call Center, which is the centerpiece of Yoyoor's services.
Subscribers can take advantage of the call center to
answer any questions that may arise during their visit to
China, or to receive help with translation, reservations,
and other practical matters.
Yofone is the simple and fast way to stay connected
while you are on the go.
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Smart phone, smart travel.
19. 投资基金
About Cybernaut
Yoyoor 公司的投资方为赛伯乐中国投资基金。
作为中国投资基金的领导者之一，赛伯乐 ( 中国 ) 投资重点关注早中期具有强大整合平台价值的企业。赛伯
乐拥有国内外顶级风险投资的资本源泉，中国和美国创业、成功上市及并购的直接经验，全球化的发展视野，
以及全球领先的 IT 信息服务平台技术。目前，已经投资的领域有金融、教育、医疗健康、高科技以及先进
制造业等。
As one of the pioneering investment fund in China, Cybernaut (China) Capital Management focus
on consumer and services sectors that serves the biggest consumer market’s fast growing demands.
Cybernaut invests in early and growth stage companies with strong consolidation platform value, and
bring global vision and true partnership to help entrepreneurs build global enterprises. Cybernaut have
invested in financial service, education, health care, consumer services, high technology, and advanced
manufacturing sectors.
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Smart phone, smart travel.
