What are your corporateobjectives for telecoms?
How important are these objectives? • Identify all charges?Reduce cost? • Become more efficient? • Merger or acquisition?Be prepared? • Business change? • Purchasing new systems?Manage risk? • Optimising your network?
Have you read the stats? • Telecom costs typically equate to 3.6% of companies P&L spend • 50% of large enterprises don’t know what they are spending • 10-12% invoices are incorrect yet 85% of are never checked • Between 15% and 35% of all fixed telecoms assets are surplus to requirement • 35% of mobile calls are not business related Sources: Gartner and Aberdeen Research
Why is this? • Difficult to identify and manage costs • Lack of complete information, tools and dedicated resources • Staff are increasingly mobile and offices decentralised • Lack of centralised management • Lack of proof that best value is being sought from network providers
Help is at hand to … • identify your telecoms estate • correct billing errors • improve pricing and contract terms • optimise voice capacity • manage the full telecoms lifecycle
but is TLM for you?• Telecom spending in excess of £3m p.a.?• Manage voice, mobile and WAN?• Require greater visibility and control?• Multi-site, international operation?• Recent merger/acquisitions?• Multiple service providers?• Decentralised operations?• Want to benchmark telecom providers?• Have an acceptable-use mobile policy? If so, we can help you …
TLM is not …• an annual audit• a sales proposal to change providers, for their benefit• taking over your telecoms operation• performing tasks that your staff handle now
so what is … Telecoms Lifecycle Management?It is the people, processes and technology required to provide continuous,visibility and control over telecom expenditure so that a client can trackprecisely what services they are purchasing and how much they are beingcharged for them.TLM covers all aspects of telecommunications spend:- inventory management usage management order management contract management supplier management dispute management invoice management sourcing management
Success stories One European DIY chain was advised to increase their telecom service providers from one to eight. They reduced costs by 24% and improved service levels at the same time. Making a recommendation to a High St retailer to deploy VoIP across just 20% of their stores they succeeded in gaining 80% of the benefit but with lower capital spend and lower operational risk.
If so …Interested?Need to knowmore?Require a Call: 0843 289 6046White Paperor case study? email@example.com