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tslim Insulin Pump ePatient Pack
1. Insulin Delivery System
Ordering is Simple.
Complete and return the “Patient Information/
1 AOB” form, along with a copy of the front and
back of your insurance card via fax or mail
This form provides us with contact information for you, your
healthcare provider, and your insurance company. It also grants
Tandem Diabetes Care permission to contact your healthcare
provider and insurance company on your behalf. Complete, sign,
and fax this form to our confidential fax line at (855) 875-4648,
or mail it to the address listed below.
We will work with your insurance company to
2 determine your benefits
We will contact you to let you know what we find out within two
business days of receiving your paperwork. At this time we will walk
you through the remaining steps of the process and answer any
additional questions you might have.
We will contact your health care provider to
3 obtain a prescription.
Once your order is complete, we will confirm the shipping date for
your t:slim pump. First orders will start shipping in August 2012.
If you prefer to mail your forms to us,
please send them to: Have questions? We are here to help.
ATTN: Customer Sales Support
Tandem Diabetes Care Our Customer Sales Support team is available
11045 Roselle St., Monday – Friday, 6:00 AM to 6:00 PM PST
San Diego, CA 92121 Call us at 877-801-6901