Organization / Workplace

Location

Occupation

Industry

Telecom / Mobile

About

 Responsible to circulate daily/weekly/monthly Helpdesk Reports in the agreed format internally and externally and performance management.  To ensure that Subcontractor must submit the reports in the agreed format and as per agreed timeline  To ensure that contractual KPIs must be gauge/measured with the available statistical data on daily basis and shared with all concerns.  To keep all the minutes of meetings, documentation and Site record for future use o  To act like single POC for Daily/Weekly/Monthly Reports internally (within ECP) and externally (outside ECP)  To arrange weekly/monthly meetings with customer and subcontractors and minutes of meeting would b...