
Organization / Workplace
EPTSC/ Telecom companyLocation
Pakistan PakistanOccupation
NOC Team LeadIndustry
Telecom / Mobile
About
Responsible to circulate daily/weekly/monthly Helpdesk Reports in the agreed format internally and externally and performance management. To ensure that Subcontractor must submit the reports in the agreed format and as per agreed timeline To ensure that contractual KPIs must be gauge/measured with the available statistical data on daily basis and shared with all concerns. To keep all the minutes of meetings, documentation and Site record for future use o To act like single POC for Daily/Weekly/Monthly Reports internally (within ECP) and externally (outside ECP) To arrange weekly/monthly meetings with customer and subcontractors and minutes of meeting would b...