U.S. Customs and Border Protection

Washington D.C. Metro Area, VA United States

Technology / Software / Internet

Lately my position as an Information Security Specialist at U.S. Customs includes: • Providing Tier2 support on the ENCC (Enterprise Network and Communication Center) Account Provisioning Team along with any other assigned urgent projects. • Providing Tier 2 support for 3000+ customers within the Customs and Border Protection (CBP) employees and user community. • Assisting the COTR (Contracting Officer Technical Representative) for CBP Global Online Enrolment System (GOES) and ACE Programs with her daily activities as well as oversight for the GOES Support Team • Authorizing and granting access to IA (Internal Affairs) to electronic mail accounts to help gather evidence in cri...