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FitFlop™
With Truphone,
FitFlop™
simplified
communications and
reduced mobile
spend by 93%
The Business Challenge
FitFlop™
designs and distributes beautiful shoes
engineered to make you feel fantastic.
But, with n...
Mike Procyshyn,
Head of Infrastructure, FitFlop™
“While setting up our New York office,
I wasn’t getting anybody from the ...
The Truphone Solution
With UK, US and Hong Kong
numbers all on a single device,
FitFlop™
staff are better connected
wherev...
Great service
With 24/7 global
support from a
dedicated and
enthusiastic team,
FitFlop™
know they
can solve issues
without...
Mike Procyshyn,
Head of Infrastructure, FitFlop™
“The best thing about Truphone
is that you’re talking to the same
people ...
Want to know more? Get in touch
UK:	 +44 (0)20 3006 4300 | business.uk@truphone.com
US:	 +1-888-996-6245 | business.us@tru...
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Fitflop Case Study of Improved International Communications and Cost Reduction with Truphone

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Demonstrates how Truphone was able to reduce FitFlop's mobile and data spend while simplifying communication globally.

Published in: Mobile
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Fitflop Case Study of Improved International Communications and Cost Reduction with Truphone

  1. 1. FitFlop™ With Truphone, FitFlop™ simplified communications and reduced mobile spend by 93%
  2. 2. The Business Challenge FitFlop™ designs and distributes beautiful shoes engineered to make you feel fantastic. But, with no retail outlets and staff constantly on the move, it’s critical FitFlop™ remains in contact with partners.
  3. 3. Mike Procyshyn, Head of Infrastructure, FitFlop™ “While setting up our New York office, I wasn’t getting anybody from the US phoning me back as our suppliers did not have international calling. This caused delays, potentially leading to loss of business.”
  4. 4. The Truphone Solution With UK, US and Hong Kong numbers all on a single device, FitFlop™ staff are better connected wherever they are – and contacts stay in touch at a local rate. Mike Procyshyn, Head of Infrastructure, FitFlop™ “Truphone solved all of our problems.” Truphone dramatically reduced roaming costs too. Staff saw their bills drop by up to 93%
  5. 5. Great service With 24/7 global support from a dedicated and enthusiastic team, FitFlop™ know they can solve issues without being passed around a call centre. Local presence With multiple international numbers on a single SIM, FitFlop™ maintains a local presence by enabling international contacts to keep in touch at local rates. Cost savings Some FitFlop™ staff reduced their bills by as much as 93%, saving hundreds of pounds per user, per month. Truphone Benefits
  6. 6. Mike Procyshyn, Head of Infrastructure, FitFlop™ “The best thing about Truphone is that you’re talking to the same people each time, so you’re building a relationship and you trust them to deliver an excellent service.”
  7. 7. Want to know more? Get in touch UK: +44 (0)20 3006 4300 | business.uk@truphone.com US: +1-888-996-6245 | business.us@truphone.com AU: +61 (0) 2 8999 4206 | business.au@truphone.com NL: +31 (0)30 7600 556 | business.nl@truphone.com PL: +48 732 400 907 | business.pl@truphone.com DE: +49 (0)6171 8976 555 | business.de@truphone.com HK: +852 8101 2102 | business.hk@truphone.com ES: business.es@truphone.com truphone.com

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