Jennifer Moutou

United Arab Emirates United Arab Emirates

Customer Service Supervisor

Aviation

Highly experience with core competencies in the fields of Operations, Quality and Customer Services. Intensive Customer Service management experience end-to-end from set-up to processes, technology, people training ,coaching and management. Strong background in call center operations with track record in exceeding performance goals, achieving objectives and improving customer service offerings through detail-oriented approach. Works outside the box, focused on creative solutions to meet and exceed customer expectations and developing team members to become high performance teams through coaching, KPI/service levels best practices, team leadership, mentor ship and development Possess...