Stan Richards

Colorado Springs, Colorado Area United States

Experienced in New Product Integration, Global Technical Support & Services, Support Operations

Technology / Software / Internet

Technical and Operation Support Management Professional with extensive experience managing support teams in a variety of high technology enterprises within mobile security, telecommunications and network analysis fields. Seasoned leader who has built and integrated technically savvy customer support teams consistently resulting in improved service and revenue results. strengths include: • Improving Customer Satisfaction • Data research, analysis & reporting • Individual performance assessment • Technical talent assessment • Product verification management • New product integration • User escalation management • Project Management • Seibel Systems, Cognos, Crystal Repor