Personal Information
Organization / Workplace
Sydney, Australia Australia
Occupation
Program Change Lead at AMP
Industry
Finance / Banking / Insurance
About
Sharonn has over 15 years experience in Organisational Change Management and Organisational Development. Currently in the Financial Services industry, she has delivered Change strategies on digital projects with a focus on customer-centric design and also for a new Advice business operating model.
Other: End-to-end large IT transformation programs (CRM, payment processing, asset management, ERP), HR initiatives and organisational design, and regulatory reforms. She also has experience working with Agile delivery projects and Six Sigma methodology.
Specialties:
Organisational Change Management (PROSCI; CMI competency model)
Stakeholder Engagement and Management
Benefits Realisation and ...
Tags
customer experience
relationship intelligence
internet of things
friction
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