First and Last Name Introduction of the Work System Please describe the background information of the problem/opportunity as well as the related organization or its units. The problem/opportunity cannot be fictional/imagined and must exist. In other words, the work system method must be used to analyze a real case, not fictional case. Please describe the scope of the work system to adequately analyze the problem/opportunity… the scope could consist of one or more departments, i.e. IT & Marketing, or an ERP system of the organization, etc… Work System Snapshot Please identify basic component elements in your work system as well as its customers and products & services. In addition to Figure 2.2, you could refer Figure 4.4 to 4.9 as examples. Please add the problem/opportunity statement here….. Customers Products & Services · Work Practices (Major Activities or Processes) · Please summarize the work practices in 7 to 10 steps…. · Participants Information Technologies · · · Other elements Please identify environment, infrastructure, and strategies of the work system ...