Sathish Katta

Hyderabad Area, India India

Assistant Service Manager at Doosan Infracore International

Real Estate/ Construction / Architecture

Developing dealership systems for efficient execution:- - After Sales commercial support to dealers like warranty, free service and post sales claims - Technical support to the dealers for inventory planning & problem solving - Technical and Product Training to Dealer Engineers - Achieve spare parts sales and service target for the area - Coordinating with HO for warranty and spare parts processing - Coordination with HO & Supplier for resolving technical and field issues. Regular meetings with Ho & Suppler and joint visits/ inspections at area level - Monitoring product performance and providing regular feedback - Handling all customer complaints, warranty & spares issues with respect to...