The document describes the Burley Travoy bike trailer. It can be used as either a hand truck or bike trailer, and folds into a compact size. While the Travoy concept is excellent, its function could still be improved - it is more complex than necessary and could be simpler to operate. The document provides analysis of competitive bike trailers based on price, materials, size/weight, capacity, and additional features. Product reviews of the Travoy note that it is safe, lightweight, tracks well, and folds compactly, but some note issues with cargo shifting over bumps and the trailer flipping easily. A product audit of the Travoy identifies pros like its clever folding mechanism and bag clip functionality, but
3. The Travoy Bike Trailer by Burley is a lightweight trailer
designed for commuters and light utility use. It can be used
as a hand truck or a bike trailer, and folds to a highly compact
size.
While the Travoy is an excellent concept, there are still areas
where its function could be improved. The trailer is more
complex than necessary and could be simpler to operate.
Problem Brief
4. Product Speedy Cart by Wike
City Shopper Grocery
Trailer by Wike
Extrawheel Voyager
Bike Trailer
Croozer Cargo Bike
Trailer
Beast of Burden (BOB
Yak Bike Cargo Trailer
Price $150 $250 $300 $350 $300
Func on
Bicycle grocery shopping,
light and quick
Bicycle grocery shopping
Touring/commu ng for
extra panniers
General Purpose Cargo,
commu ng
Touring, town u lity
hauling
Materials Aluminum, polyethylene Aluminum, polyethylene
CroMoly and Hardened
Spring steel
Steel, nylon, denier nylon Chromoly
Size/Weight 11lbs 15.5 lbs, 60"x28" 8.6 lbs, 56" 22 lbs, 33"x27"x26" 13 lbs, 56"
Addi onal
Features
50 lb Capacity,
plas c quick release
wheels, two bag hooks
75 lb capacity, plas c
quick release wheels,
op onal push bar, instant
folding, quick hitch
66 lb capacity, uses full-
size s[are bike wheel,
very narrow with low
center of gravity
99 lb capacity,
collapsible, handcard
, removable
weather cover
70 lb capacity, single
wheel for maneuverabi
op ons for
with many bikes
Colors Blue, Silver, Charcoal
Warm gray, charcoal,
Black, orange
Grey Orange, warm gray, black Black
Competitive Landscape Analysis - Benchmarking
5. Competitive Landscape Analysis - Benchmarking
Product Speedy Cart by Wike
City Shopper Grocery
Trailer by Wike
Extrawheel Voyager
Bike Trailer
Croozer Cargo Bike
Trailer
Beast of Burden (BOB
Yak Bike Cargo Trailer
Price $150 $250 $300 $350 $300
Func on
Bicycle grocery shopping,
light and quick
Bicycle grocery shopping
Touring/commu ng for
extra panniers
General Purpose Cargo,
commu ng
Touring, town u lity
hauling
Materials Aluminum, polyethylene Aluminum, polyethylene
CroMoly and Hardened
Spring steel
Steel, nylon, denier nylon Chromoly
Size/Weight 11lbs 15.5 lbs, 60"x28" 8.6 lbs, 56" 22 lbs, 33"x27"x26" 13 lbs, 56"
Addi onal
Features
50 lb Capacity,
plas c quick release
wheels, two bag hooks
75 lb capacity, plas c
quick release wheels,
op onal push bar, instant
folding, quick hitch
66 lb capacity, uses full-
size s[are bike wheel,
very narrow with low
center of gravity
99 lb capacity,
collapsible, handcard
, removable
weather cover
70 lb capacity, single
wheel for maneuverabi
op ons for
with many bikes
Colors Blue, Silver, Charcoal
Warm gray, charcoal,
Black, orange
Grey Orange, warm gray, black Black
l Voyager
railer
Croozer Cargo Bike
Trailer
Beast of Burden (BOB)
Yak Bike Cargo Trailer
Maya Cycle Trailer Wike Economy Trailer
M-Wave Foldable
Luggage Trailer
00 $350 $300 $250 $125 $220
mmu ng for
anniers
General Purpose Cargo,
commu ng
Touring, town u lity
hauling
Commu ng, touring,
leisure
Commu ng, cargo , Cargo
d Hardened
steel
Steel, nylon, denier nylon Chromoly Powder Coated Steel Aluminum, Polyethylene Steel, plas c
s, 56" 22 lbs, 33"x27"x26" 13 lbs, 56" 13 lbs, 39" 1.5 lbs, 15.5"x26" 20 lbs, 30"x28"x8
y, uses full-
ike wheel,
w with low
f gravity
99 lb capacity,
collapsible, handcard
, removable
weather cover
70 lb capacity, single
wheel for maneuverability
op ons for
with many bikes
66 lb capacity, kickstand,
converts to wheelbarrow,
very compact, bag
included
Capacity N/A, quick
release hitch, holes for
bungee chords
88 lb capacity, foldable,
quick release wheels
ey Orange, warm gray, black Black Silver, Black, Red Silver, Charcoal, Black Black
10. Visual Internet Survey - Customer Reviews
Key Points:
- Safe and easy
- Lite weight
- Tracks well
- Folds compact
- Beach friendly
- No loss of control with trailer
hooked to bike
- Sturdy and secure
- Flimsy
- Cargo shifts over bumps
- Trailer flips easily
- Wheel diameter too large
- Weight limit
- Bag snaps come undone easily
Positive Feedback:
Negative Feedback:
11. Product Audit - Burley
Criteria: Assembly
Pros:
Pain-points:
- Do not have to read the manual
- Parts snap together nicely
-Wheels can be pulled in and out
of connection point easily
- Simple attachment mechanism
from bike hitch to trailer.
- Intuitive collapsible hinges
that allow cart to have compact
storage.
- Unclear on how far to turn
handles before the connection
will unlock
- Need two people to put hitch on
bike
- Hitch will not fit on bike unless
the seat is raised
-Fixed angle of Travoy means it
cannot fit on short bikes (some
seats do not have space for a
hitch)
- Kickstand ineffectual
12. Product Audit - Burley
Criteria: Usability
Pros:
Pain-points:
- Quick release function is easy
to use
- Easy to bike with
- Travoy is multi functional
- Easy to carry while Travoy is in
collapsed position
- Not a universal size
- Handles are too large for
people with smaller hands
- Does not fit all bags / cargo
- When weight shifts Travoy flips
- Oversized objects on cart run
against wheel causing damage
to property
13. Product Audit - Burley
Criteria: Functionality
Pros:
Pain-points:
- Clever way to hide folding
mechanisms
- Bag clips work very well with
Burley bag attachments
- Platform is good with for small
bags
- Metal tubes and large wheels
make construction feel very
strong
- Travoy can hold up to 100
pounds
- Main plastic joints feel fragile
- Curved bars at bottom prevent
square items from sitting flush
- Clips somewhat less effective
on generic bags
- Drivers are not expecting to see
the Travoy and may need better
indication that it is there
14. Color Pallet:
Color Pallet:
Aluminum
Descriptive Words:
Compact
Outdoorsy
Versatile
Tough
Functional
Durable
Sturdy Flexible
Vibrant
Nylon Fabric
Webbing
Details:
- Color blocking
overlays
- Mesh fabric
- Utility
connections
- Trim along edges
- Exposed rivet
connection
-Exposed branding
Form Language
Urban Commuter - Burley
15. Form Language
Urban Commuter - Henk
Color Pallet:
Color Pallet:
Carbon
Descriptive Words:
Compact
Professional
Durable
Tough
Luxurious
Sturdy
Versitile
Stainless Steel
Leather
Details:
- Textured soft
material
- Organizational
compartments
- Flush
components
- Exposed
structure
- Expensive
material
-Hidden
components
16. Urban Commuter
Rachel
Age: 31
Occupation: Project Manager
at Ad Agency
Gender: Female
Location: Portland, OR
“I enjoy riding my bike to
work to avoid traffic and get
a chance to be active before
I start my day.”
Rachel is in a steady long-term
relationship and currently does
not have kids. She lives in an
apartment in SW Portland on
the outskirts of Downtown. She
lives 5 miles from work. Rachel
currently works as a Project
Manager for an Ad agency.
Some day she would like to be
Creative Director.
Activities:
- Running
- Hiking
- Healthy cooking
- Farmers markets
-Urban gardening
-Taking care of her dog
Carrying to / from Work:
- Laptop
- Sketchbook / notebook
- Change of clothes
- Lunch
- Keys / phone
- Water bottle
- Light groceries / shopping
goods
Needs for Bike Trailer:
- Compact
- Easy to bike with
- Easy to carry when not on bike
- Weather resistant
-Serve multiple purposes to
some extent
- Quick release mechanism
22. Product Features
This trailer is designed to work with a variety of transportation
methods. It can easily be lifted off the ground to go from
the sidewalk to a bus or train. While walking, the handle
extends to a comfortable height for towing. For travel by bike
the handle can unfold and attach to a bike seat with a quick
release hitch. The flexibility provided by the Curbie makes it
the ideal travel companion for commuters moving through
a busy city. Its compact size is large enough to fit standard
briefcases and laptops while leaving a small footprint to
increase maneuverability in crowded spaces.