SlideShare a Scribd company logo
  • Upload
  • Home
  • Explore
  • Login
  • Signup
SlideShare a Scribd company logo
  • Home
  • Explore
  • Upload
  • Login
  • Signup

We've updated our privacy policy. Click here to review the details. Tap here to review the details.

×
×
×
×
×
×
Sabine Benoit

Sabine Benoit

1 Follower
4 SlideShares 0 Clipboards 1 Follower 1 Following
  • Unblock User Block User
4 SlideShares 0 Clipboards 1 Follower 1 Following

Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Professor for Marketing
Industry
Education
Website
www.surrey.ac.uk/sbs/people/sabine_benoit/
Contact Details
Tags
service research consumer behaviour service management services higher education consumer service customer service research supply chain convenience satisfaction customer experience sharing economy shareconomy collaborative consumption coffee shops fastfood restaurants corner shops speciality store convenience store discounter supermarket price search and experience goods functional utility psychological utility economic utility retailer retailing crm customer relationship management relationships time retail csr sustainable development sustainability market research teaching shopping integration customer education commitment uber airbnb empirical research conceptual research publishing market research report junk food health food car sharing customer misbehaviour
See more
Presentations (4)
See all
Characteristics of services - educator slides
5 years ago • 2404 Views
Retaining customers with shopping convenience - educator slides
5 years ago • 337 Views
Chain liability educator slides
5 years ago • 382 Views
Srm educator slides
5 years ago • 975 Views
  • Activity
  • About

Presentations (4)
See all
Characteristics of services - educator slides
5 years ago • 2404 Views
Retaining customers with shopping convenience - educator slides
5 years ago • 337 Views
Chain liability educator slides
5 years ago • 382 Views
Srm educator slides
5 years ago • 975 Views
Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Professor for Marketing
Industry
Education
Website
www.surrey.ac.uk/sbs/people/sabine_benoit/
Tags
service research consumer behaviour service management services higher education consumer service customer service research supply chain convenience satisfaction customer experience sharing economy shareconomy collaborative consumption coffee shops fastfood restaurants corner shops speciality store convenience store discounter supermarket price search and experience goods functional utility psychological utility economic utility retailer retailing crm customer relationship management relationships time retail csr sustainable development sustainability market research teaching shopping integration customer education commitment uber airbnb empirical research conceptual research publishing market research report junk food health food car sharing customer misbehaviour
See more

Modal header

  • About
  • Support
  • Terms
  • Privacy
  • Copyright
  • Cookie Preferences
  • Do not sell or share my personal information
English
Current Language: English
Español
Português
Français
Deutsch

© 2023 SlideShare from Scribd

We've updated our privacy policy.

We’ve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.

You can read the details below. By accepting, you agree to the updated privacy policy.

Thank you!

View updated privacy policy
We've encountered a problem, please try again.