SGRT implementation

1. SGRT IMPLEMENTATION
IN A BUSY CLINIC
MATTHEW TAYLOR
CHIEF RT(T) - UC SAN DIEGO

2. Z-MED SYSTEM (PRE-ALIGN RT)

3. JOURNEY

4. CHANGE IS DIFFICULT

5. CHANGE IS DIFFICULT
COMMENTS AROUND CHANGE
▸Ain’t nobody got time for that!
▸It’s optional
▸We’ve always done it this way
▸We tried this back in 2010
▸Nobody trained us
▸It’s too different/complicated
▸Negative affirmation

6. DECIPHERING THE COMMENTS
▸ Not enough time = short term thinking
▸ It’s optional = confused on purpose
▸ Always done it this way = education on new methods
▸ Tried this back in 2010 = rethink past experience
▸ Nobody trained us = easy way out or lack of confidence
▸ Too different/too much info = the unknown is difficult
▸ Negative affirmation = the sign of resistance in team

7. THE PLAYERS
▸ The Superstar “Champions”
▸ The Doers
▸ The Coasters
▸ The Resistance

8. THE SQUEAKY WHEEL
OVERCOMING RESISTANCE: 3 THINGS
▸ Credibility = Expertise + Trust
• authority doesn’t ensure success
▸ Be a good champion
• stakeholders are a must
▸ Listen to objections & obstacles, speak
later
• Go head on against resistance

9. STRATEGY FOR THE PROCESS
▸Understand your team
•Clifton Strengths Assessment
▸Prepare your team for change
▸Start with small wins
•or a big win if resistance

10. TRAINING GAPS
▸Initial Training
•Site Visits (the destination)
•On-Site Training with Follow Up
▸The Follow Up
•Use clinical site sources
•SGRT community
▸Moving forward & Maintenance
•Occasional audits
•Keep pushing forward
•Continuing Education