Ruslizan Osman

Selangor, Malaysia Malaysia

Manager, Clinical and Professional Services (Special diagnostic, Catheterization Lab and Procedure Room)

Quality-focused organisations look for opportunities to improve their services, and organisations that seek accreditation understand there is always room for improvement. They are interested in enhancing their standards and quality of services, and are willing to “raise the bar” in pursuit of excellence. Continuous quality improvement and ensuring patient safety is the pivotal reason for participating in accreditation. Concurrently, hospital accreditation program helps to establish common national and internationally recognized standards in Malaysian health care industry.