2. Metro map
Where is my nearest local station?
Look at the Metro Rail Map (on Page 3) to identify which is your nearest station.
Buying your ticket
You can buy your ticket from Station ticket offices, quickfare machines and some travel
agents. If your journey starts where there are no staff, you can buy your ticket from the
conductor on the train.
How frequently do the trains run?
This is different for each line. Have a look at the timetable or ask at your nearest
Railway Station, or Bus Station Travel Centre. You can also get the information from the
internet at www.wymetro.com
How much does it cost to catch the train?
This depends on the journey that you are making, but often it can be cheaper than
catching the bus. Ask at your nearest Railway Station or Bus Station Travel Centre.
Getting on the Train
If you were able to purchase a ticket before travelling, you will usually be asked to show
this before getting on the train.
How to catch a train Metro map
3. • Timetables are written in 24 hour clock
• The Stations that the trains stop at are usually listed down the side of the timetable
• If there is not a time next to the Station you wish to use, that means that the train
does not stop there
• Under 5’s travel FREE when accompanied by a paying passenger
• 5 to 10 Year olds pay HALF FARE
• 11 to 16 year olds pay HALF FARE when showing a Young Person’s Photocard
• Students in full-time study (including mature students) and anyone under the age
of 22 can travel at a REDUCED RATE with a Student Plus Metrocard
• People of state pensionable age or older travel at a significantly reduced rate within
West Yorkshire when showing their English National Concessionary Pass
• Blind People travel FREE on the train at anytime of the day in West Yorkshire
when showing their Blind Person’s Pass
• Unemployed people travel HALF FARE on most train services with a MetroRover,
and a 28 day permit costs only £5.00
• Disabled people travel at a significantly reduced rate within West Yorkshire when
showing their Disabled Person’s Pass
• If you will be travelling by train regularly a Metro Card will save you money
• The Day Rover offers a reduced price, and can be handy for a day out
For Information on any of the above, please visit Your local Bus Station Travel Centre,
where they will be able to provide you with more information. The Languageline facility
is also available at the Travel Centre.
Information is also available from the Metro website www.wymetro.com
How to read a timetable How to SAVE money....
• Timetables are issued twice a year (in May and December)
• You can collect a timetable from the Railway Station or the Bus Station Travel
Centre
• Timetables are also available on the internet on www.northernrail.org
• You can also plan your journey on the internet on www.traveline.org.uk
• If you would like help reading a timetable, please visit the Railway Station or the
Bus Station Travel Centre
4. • Allow plenty of time to board your train, rushing can cause accidents
• Do not run on platforms, ramps or stairways
• Be aware that train doors can close up to several minutes before departure
• Please read the safety notices that are displayed on the train
• Do not leave personal belongings unattended on the station
• If you see anything suspicious or dangerous, tell a member of staff
• For information on how to save money/travel passes, visit your local Bus Station
Travel Centre
• For information on train times/timetables, ask at Huddersfield Railway Station or
Your local Bus Station Travel Centre
• For help on the train, ask the Conductor (the person selling/checking tickets)
• If you need help at a station, ask a member of Staff or if there are no Staff, use the
Help Point, which will be signed
• If you see, or are involved in an accident – alert rail staff or ring the police (on
999). Only intervene if you feel confident to so
• British Transport Police can also be contacted on 0800 40 50 40
How to stay safe How to ask for help?
Be Travel Wise
Rail is the safest form of travel in Britain today. To help keep every journey stress-free
and secure for yourself and your family, follow some of these recommended safety
suggestions:
• Confirm train times and connections before travelling
• Allow plenty of time to buy your ticket and board the train
• Make sure one person knows when and where you are travelling, and your expected
time of arrival
• Carry a fully charged mobile phone or money for a pay phone
• If you have a disability that restricts movement, check beforehand that each station
can provide help
• When travelling in a group, arrange a meeting point in advance, and ensure that
you all have the same contact number for emergencies
Useful Phone Numbers
British Transport Police 0800 40 50 40
Local Travel Information 0113 245 76 76
National Rail Enquiries 08457 48 49 50
Northern Rail Customer Relations 0845 00 00 125
Northern Rail Assistance Helpline 08081 56 16 06
Northern Rail Lost Property 0845 00 00 125
Penistone Line Partnership Community Rail Officer 07912 753817
Changes to Train Services: Engineering work sometimes affects weekend
services and passengers are advised to check with National Rail Enquiries
before travelling.
5. The Penistone Line Partnership produced this leaflet in conjunction with Metro,
Northern Rail, Cultures United and Kirklees College.
The Penistone Line Partnership is a voluntary organisation which supports and
promotes community involvement along the Huddersfield to Sheffield Railway
Line. For further information on the Partnership, please visit www.penline.co.uk