1. Your Dispute
Resolution Solution
Automated post-transaction fraud management that
prevents and recovers revenue lost to fraud.
Copyright 2016 Chargeback.com, Inc.
Gain understanding
with Reporting
Recover lost revenue
with Responses
Protect merchant
accounts with Alerts
Automate comprehensive
and timely chargeback
responses with custom
workflows that recover
more lost revenue with less
effort in a shorter period of
time.
Bring your transactional
data into a dashboard that
equips your team with the
visual data, notifications
and insights to make
informed decisions and
improve fraud filters.
Enhanced notifications with
business rules that trigger
automatic and powerful
actions like instant gift card
deactivation, cancel
recurring billing, and
suspend services.
Prevent lost revenue
with Alerts
Recover lost revenue
with Responses
Gain understanding
with Reporting
Call or visit us online for pricing
(888) 808-8447 | chargeback.com

2. Copyright 2016 Chargeback.com, Inc.
Intercept customer
disputes and take action.
Alerts are advanced warning a customer’s account has been
compromised or they’re initiating a product related dispute.
You can accept the dispute or issue a refund
Either way, additional business rules can be immediately worked to cancel accounts, reroute
shipments, disable services, deactivate gift cards and much more.
Prevent fulfillment of goods
Chargeback can programmatically or manually work any business rule.
Pricing varies by industry
Refund the customer
Deactivate gift cards
Reroute shipments
Alerts
Customer initiates
dispute with bank
Chargeback intercepts the
dispute before it’s submitted
to your processor
You have 24-72 hours to
refund the transaction,
cancel fulfillment, or
accept the dispute
(888) 808-8447 | chargeback.com
The Alerts Process
Benefits

3. Copyright 2016 Chargeback.com, Inc.
Automated & scalable
revenue recovery.
Responses are powered by a wide range of integrations that allow us to
automate the creation award-winning chargeback response documents.
Chargeback can programmatically or manually work any business rule.
Pricing varies by industry
Responses
Connect your data
sources inside our
web-based application
We’ll pull the data we need to
automate win your
chargebacks
Our analysts will scan
submissions to ensure
high win rates
(888) 808-8447 | chargeback.com
How it works
• Fraud Scoring
• Shipping Provider
• Data Sources
• POS and/or Ecomm Platform
• Gateway
• Processor
We leverage essential data from your sources that we use to recover lost revenue
Each Response goes through Quality Assurance with a team of
experienced Chargeback Analysts dedicated to your success.
Our developers, product team, and analysts worked hard together to make integrating your data intuitive and
secure. Once we have your data coming in, we use automation and in-house software, in conjunction with expert
eyes to build, review, and submit dispute responses to win your chargebacks.

4. Copyright 2016 Chargeback.com, Inc.
Insights that drive
informed decisions.
Reporting brings your transactional, order and customer data from your
Data Sources into a webtool that equips your team with the KPI’s, visual
data, notifications and updates.
Chargeback can programmatically or manually work any business rule.
Reporting
(888) 808-8447 | chargeback.com
Visualize all of your data in one place
It’s your data; we provide the tools to analyze it, organize it, and learn from it.
Build and export specific report, and add more data sources for a more comprehensive view.
• Identify trends and gain the insights
• Improve fraud scoring & identification
• Address lagging indicators causing chargebacks
DASHBOARD SUMMARY CUSTOM REPORTING NOTIFICATIONS & UPDATES
Get notified of important account activity
• High-chargeback products
• How to improve win rate
• Progress reports over time
• Repeated fraud activity
• Causes for new chargebacks
• Ratio nearing the limit