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Rahul Giridhar Shambharkar
Address: C/o Mr. Subhash Sharma, House No. A-77, Ghazipur Village, East Delhi
Near by Durga Mandir A Block. Pin code: 110096
Email-id: rahul83kar@gmail.com, rhl100kr@rediffmail.com
Contact No.: 9868059198
=========================================================================
OBJECTIVE
 To Work in challenging atmosphere which provide both learning and growth
PROFESSIONAL SUMMARY
 Organization : Worked with Computer Circle
 Title : Instructor
 Period : From 07 March 2006 to 6 March 2008
 Designation : Instructor
 Location : Wani , Dist- Yavatmal State – Maharashtra
 Organization : Worked with Aegis Pvt. ltd . A-5 , Sector 3, Noida
 Title : Customer Care Executive
 Process : VFS (Visa Facilation Service) UK, Italay Visa Helpline
 Period : From 24 February 2012 to 14 January 2015
 Designation : Customer Care Executive
 Location : Noida,Utter Pradesh
 Organization : Working with iEnergizer Pvt. Ltd. , A-37,sector 60 , Noida
 Title : Senior Executive Customer Service
 Process : Panasonic
 Period : From 19 January 2015 to 30 July 2016
 Designation : Senior Executive Customer Service
 Location : Noida,Utter Pradesh
Job Responsibilities:
• Responsible for handling customer queries and complaints through calls and emails.
• Independently handled the emails section for UK embassy and all UK zonal Consulates across India
• Actively engaged with the client functional departments to help in Customer Resolution.
• Independently handled the emails section for Delhicc.teamleaader@n.panasonic.com and all over
across India Responsible for handling service center queries regarding TV, Washing machine, Refrigerator,
Aircon, Home theatre ,Microwave ovens and complaints through calls and emails.
• Actively engaged with the client functional departments to help in service centers Resolution.
EDUCATIONAL & PROFESSIONAL DEVELOPMENT
* Master of computer Management -2007-2009 (DROP OUT) (Maharashtra)
* BA passed from Amravati University in summer -2006. 45.53% (Maharashtra)
* HSC passed from Amravati Board in Feb-2003. 55.17% (Maharashtra)
* SSC passed from Pune Board in March -2001. 45.73% (Maharashtra)
* M.S.C.I.T certificate passed from Maharashtra state Board of technical Education, Mumbai in Oct-2006.
(Maharashtra)
* Mobile Engineering course from Hi-Tech Institute of Mobile Technologies Ghaziabad (U.P)
* I have completed Computer Hardware & Networking Course (JCHNP) from Jetking, Ghaziabad (UP) in Aug 2009
to 2010.
TECHNICAL SKILLS
 Operating System :--- Installing & configure window up, vista, 2000, 2k3, win7& Linux Installation
software &hardware device working with OS 95, 98, XP, Vista 2k3, Linux, Windows 7, Windows 8, Winodows 10
Windows Server 2008.
• Basic knowledge of MCSE, CCNA & LINUX.
• MS-OFFICE (MS-WORD, MS-EXCEL, MS-POWERPOINT, MS-ACCESS), Photoshop.
EXTRA-CURRICULAR ACTIVITIES
NCC “C” certificate, NSS
PERSONAL DETAILS
 Name : Rahul Giridhar Shambharkar
 Father's Name : Giridhar Jivlang Shambharkar
 Date of Birth : 4th
June 1983
 Sex : Male
 Nationality : Indian
 Languages : Marathi, Hindi, English
 Permanent Address : Ward No.3 Rajur Colony Ta.Wani,
Dist-Yavatmal State–Maharashtra,
Pin code -445309
 Phone Number : 9868059198
 E-mail : rahul83kar@gmail.com,rhl100kr@rediffmail.com
Declaration
I hereby declare that the Above Information is correct to best of my Knowledge.
Rahul Giridhar Shambharkar
Date:
Place:

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RAHUL_UPDATE_RESUME_27_August_2016

  • 1. Rahul Giridhar Shambharkar Address: C/o Mr. Subhash Sharma, House No. A-77, Ghazipur Village, East Delhi Near by Durga Mandir A Block. Pin code: 110096 Email-id: rahul83kar@gmail.com, rhl100kr@rediffmail.com Contact No.: 9868059198 ========================================================================= OBJECTIVE  To Work in challenging atmosphere which provide both learning and growth PROFESSIONAL SUMMARY  Organization : Worked with Computer Circle  Title : Instructor  Period : From 07 March 2006 to 6 March 2008  Designation : Instructor  Location : Wani , Dist- Yavatmal State – Maharashtra  Organization : Worked with Aegis Pvt. ltd . A-5 , Sector 3, Noida  Title : Customer Care Executive  Process : VFS (Visa Facilation Service) UK, Italay Visa Helpline  Period : From 24 February 2012 to 14 January 2015  Designation : Customer Care Executive  Location : Noida,Utter Pradesh  Organization : Working with iEnergizer Pvt. Ltd. , A-37,sector 60 , Noida  Title : Senior Executive Customer Service  Process : Panasonic  Period : From 19 January 2015 to 30 July 2016  Designation : Senior Executive Customer Service  Location : Noida,Utter Pradesh Job Responsibilities: • Responsible for handling customer queries and complaints through calls and emails. • Independently handled the emails section for UK embassy and all UK zonal Consulates across India • Actively engaged with the client functional departments to help in Customer Resolution. • Independently handled the emails section for Delhicc.teamleaader@n.panasonic.com and all over across India Responsible for handling service center queries regarding TV, Washing machine, Refrigerator, Aircon, Home theatre ,Microwave ovens and complaints through calls and emails. • Actively engaged with the client functional departments to help in service centers Resolution. EDUCATIONAL & PROFESSIONAL DEVELOPMENT * Master of computer Management -2007-2009 (DROP OUT) (Maharashtra)
  • 2. * BA passed from Amravati University in summer -2006. 45.53% (Maharashtra) * HSC passed from Amravati Board in Feb-2003. 55.17% (Maharashtra) * SSC passed from Pune Board in March -2001. 45.73% (Maharashtra) * M.S.C.I.T certificate passed from Maharashtra state Board of technical Education, Mumbai in Oct-2006. (Maharashtra) * Mobile Engineering course from Hi-Tech Institute of Mobile Technologies Ghaziabad (U.P) * I have completed Computer Hardware & Networking Course (JCHNP) from Jetking, Ghaziabad (UP) in Aug 2009 to 2010. TECHNICAL SKILLS  Operating System :--- Installing & configure window up, vista, 2000, 2k3, win7& Linux Installation software &hardware device working with OS 95, 98, XP, Vista 2k3, Linux, Windows 7, Windows 8, Winodows 10 Windows Server 2008. • Basic knowledge of MCSE, CCNA & LINUX. • MS-OFFICE (MS-WORD, MS-EXCEL, MS-POWERPOINT, MS-ACCESS), Photoshop. EXTRA-CURRICULAR ACTIVITIES NCC “C” certificate, NSS PERSONAL DETAILS  Name : Rahul Giridhar Shambharkar  Father's Name : Giridhar Jivlang Shambharkar  Date of Birth : 4th June 1983  Sex : Male  Nationality : Indian  Languages : Marathi, Hindi, English  Permanent Address : Ward No.3 Rajur Colony Ta.Wani, Dist-Yavatmal State–Maharashtra, Pin code -445309  Phone Number : 9868059198  E-mail : rahul83kar@gmail.com,rhl100kr@rediffmail.com Declaration I hereby declare that the Above Information is correct to best of my Knowledge. Rahul Giridhar Shambharkar Date: Place: