1. Ra'fat Omar Abu Alhija
OBJECTIVE :
To achieve success through dedication, ability and sincerity to work in a progressive
organization, offering a challenging work environment for development and growth.
PERSONAL DETAILS :
Gender : Male.
Nationality : Palestinian.
Date of Birth : July 7, 1991.
Marital Status : Single.
Mobile No. : +966556061146.
E-mail : r.abualhija@hotmail.com
Address : Dammam, Saudi Arabia.
EDUCATION :
2009-2013: B.Sc. in Management Information System, Information Technology College,
An-Najah National University, Nablus, Palestine.
2008-2009: General Palestinian High School Certificate – Scientific Stream, Al Kindi
Secondary School - Nablus, Palestine.
LANGUAGES :
Arabic : Mother tongue language.
English: Very good reading, speaking and writing.
TRAINING AND EXPERIENCE :
- COMPANY EXPERIENCE :
June, 2015 – NOW (QC/QA Supervisor at Mazen Al Saed Holding Co. MASHCO
Group – MazInd) Ad Dammam, Saudi Arabia.

2. Jun, 2012 - July, 2012 (161.5 hrs.) : Trained at HULUL Business Solutions at (System
Management Technical Services - Technical Support Service).
Reference : Mr. Majed Thaher (Director of Human Resources and Administrative
Affairs).
Al-Bireh, Ramallah , Palestine.
Tel : +970(02) 2410000.
E-mail : info@hulul.com
- 24 Sep, 2014 - 1 Dec, 2014 (80 hrs.) : Trained at Reach for telecommunication services,
Call-Centre Customer Relationship Management (for the account of JAWWAL).
- (CISCO CERTIFIED NETWORK ASSOCIATE V5.0) - 100 hr. :
- Sep, 2013 - Nov, 2013 : CISCO CERTIFIED NETWORK ASSOCIATE V5.0
(CCNA Exploration – 1 : Introduction to Networks.
- Nov, 2013 - Jan, 2014 : CISCO CERTIFIED NETWORK ASSOCIATE V5.0
(CCNA Exploration – 2 : Routing & Switching Essentials.
- Jan, 2014 - Feb, 2014 : CISCO CERTIFIED NETWORK ASSOCIATE V5.0
(CCNA Exploration – 3 : Scaling Networks.
- Feb, 2014 - Feb, 2014 : CISCO CERTIFIED NETWORK ASSOCIATE V5.0
(CCNA Exploration – 4 : Connecting Networks.
At the Korean-Palestinian IT Institute of Excellence - An-Najah National University).
- February, 2013 "45" hour-training course in PHP&MySQL at the Korean Palestinian
IT Center of Excellence - An Najah National University.
- February, 2013 "30" hour-training course in PRIMAVERA project management
software at the Korean Palestinian IT Center of Excellence - An Najah National
University.
- September, 2012 "35" hour-training course in A+ PC Maintenance at Partners of
Sustainable Development Organization (PSD).
- September, 2002 "45" hour-training course in windows, excel, power point, word at
Al-Ahram Center for Training, Studies & Services.
- ONLINE COURSES WITH CERTIFICATES:
- September, 2015 Introduction to Microsoft Project 2010.
- September, 2015 Cyber Security, DeVry University.
- September, 2015 Operations Management.
- September, 2015 Introduction to Project Management.
- September, 2015 Product Management 101.
- September, 2015 Microsoft Excel Beginner and Intermediate.
- April, 2014 Certificate of recognition, TED Localization Project.

3. SKILLS :
- Team work :
Enjoy working in both team environments and independently.
- Software Skills :
Project Management (Primavera, MS Project), Microsoft Office (word, excel, power
point), Photoshop.
- Computer Skills :
Extensive in PC upgrading, Maintenance, Security, Windows (Excellent),
Internet (Excellent), Excel (Very good).
- Programming and Web Skills :
C++, HTML, PHP, Visual basic.
- High ability and motivation for learning.
- Ability to work under pressure and handle multiple tasks.
- Very good Communication, interpersonal, and intuitive skills.
University Elective Courses :
Organization development, Systems Analysis, Security Systems In Information
Technology, Operations Management, Operations Research, Database Management And
Applications, Business Communications, Online Marketing & E-Commerce, Strategic
Management.
Activities :
- 2012, Participated in Organizational Development workshop at Hamdi Manko , Nablus.
- 2013-Present, volunteer at The Palestinian Association for Empowerment and Local
Development (REFORM).
- 2012-Present, Electronic volunteer at the regional and international Arabic digital
content community building initiative (Taghreedat), participate in TED, Storify,
Gameloft, WhatsApp and Arab technical lexicon projects.
References :
References and Certificates are available upon request.